Kristen Voegeli

Senior Contact Center Technical Specialist at First Data Commercial Services
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Contact Information
us****@****om
(386) 825-5501
Location
Georgetown, Ontario, Canada, CA
Languages
  • French Professional working proficiency
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Creating Interactive Dashboards in Tableau
    LinkedIn
    Aug, 2018
    - Oct, 2024
  • Learning JIRA Software (2017)
    LinkedIn
    Jul, 2018
    - Oct, 2024
  • Learning Data Analytics
    LinkedIn
    Apr, 2018
    - Oct, 2024
  • Certificate in Business Analysis
    University of Toronto School of Continuing Studies
    Jul, 2015
    - Oct, 2024

Experience

  • First Data Commercial Services
    • United States
    • Financial Services
    • 500 - 600 Employee
    • Senior Contact Center Technical Specialist
      • Jun 2016 - Present

  • Georgetown Hospital Volunteer Association
    • Georgetown, Ontario
    • MedSurg., Fundraising, GHVA Board Member/Treasurer
      • Sep 2007 - Present

      month-end activities for the gift shop, doing the weekly deposit, reconciling bank statements month-end activities for the gift shop, doing the weekly deposit, reconciling bank statements

  • Field Performance Group
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Support Specialist
      • Sep 2004 - Jul 2014

  • Kingsmill & Associates
    • Georgetown, Ontario
    • Accounts Payable/Receivable
      • Jun 2010 - May 2011

      audit trails, revenue and expenses, invoices, payroll, general ledger entries audit trails, revenue and expenses, invoices, payroll, general ledger entries

Education

  • University of Toronto Schools
    Certificate in Business Analysis, Business Analysis
    2014 - 2015
  • Canadian Securities Institute
    Canadian Securities Certificate
    2011 - 2012
  • Penn Foster Career School
    Diploma, Accounting Technology/Technician and Bookkeeping
    2010 - 2010
  • Microsoft
    Microsoft Certified Professional, Designing and Implementing Databases
    2006 - 2006
  • University of Toronto
    Honours Bachelor of Arts, French Language and Literature
    1991 - 1995

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