Kristen Vanderhoof

Senior Case Manager at MATRIX BEHAVIOR SOLUTIONS, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Mount Bethel, Pennsylvania, United States, US

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Credentials

  • NJ Life, Property & Casualty Insurance License, PA Life, Property & Casualty Insurance License
    -

Experience

  • MATRIX BEHAVIOR SOLUTIONS, LLC
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Senior Case Manager
      • Dec 2021 - Present
  • My Body Tutor
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Certified Health and Wellness Coach
      • Jan 2022 - Present
  • Diversified Financial Planners
    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Insurance Agent
      • Jan 2012 - Dec 2020

      Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage. Processed applications, payments, corrections, endorsements and cancellations. Promoted agency products to customers in person, on the telephone and in writing. Pursued continuing education and training programs to continue professional development. Presented and clearly explained insurance policy options to clients based on their needs and goals. Promoted client retention through high-quality service and follow through. Show less

  • Target
    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales
      • Aug 2008 - Dec 2013

      Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promote the company brand. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Built and maintained effective relationships with peers and upper management. Show less

Education

  • The University of Arizona Global Campus
    Bachelor of Arts - BA, Health and Wellness, General
    2018 - 2021
  • Dr. Sears Wellness Institute
    Master Certified Health Coach, Health and Wellness, General
    2021 - 2022
  • Hackettstown High School
    GED
    2008 - 2012

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