Kristen Tsai
Associate Business Analyst at Unleashing Leaders, Inc.- Claim this Profile
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Bio
Experience
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Unleashing Leaders, Inc.
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United States
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Business Consulting and Services
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1 - 100 Employee
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Associate Business Analyst
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Jul 2023 - Present
Greater Sacramento
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University of California, Davis - Graduate School of Management
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United States
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Higher Education
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100 - 200 Employee
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Lean Six Sigma Course Facilitator
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Jan 2023 - Jul 2023
Davis, California, United States Lead teaching assistant for an online Lean Six Sigma Green Belt certificate program, managing a class of 70+ graduate students through a 10 week course Assist in creation, facilitation, and grading of testing material, applying advanced knowledge of 25+ business analysis frameworks to real-life problem cases
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UC Davis College of Letters and Science
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Higher Education
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1 - 100 Employee
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Social Media Coordinator
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Sep 2020 - Mar 2023
Davis, California, United States Lead social media coordinator for UC Davis’s largest college Developed over 30 original and creative marketing campaigns for Instagram and Facebook, resulting in account growth of 20% over two years
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Global Leisure
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United States
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Manufacturing
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1 - 100 Employee
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Business Development Intern
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Jun 2022 - Aug 2022
Chino Hills, California, United States Developed a 6-week social media research and analytics project on 5 competitive brands to be presented to executives Presentation effectively revealed marketing patterns and pain points in current business approach, such as campaign themes that were too niche and the focus of quantity over quality in influencer partnerships Solidified company use of influencer marketing: partnerships with 4 micro-influencers garnered 8 million+ total views on Instagram and TikTok
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University of California, Davis
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United States
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Higher Education
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700 & Above Employee
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Aggie Orientation Leader
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Apr 2021 - Sep 2021
Davis, California, United States Provided mentorship to new students in their academic and social transition to UC Davis Organized and facilitated activities, discussions, and group understanding of campus resources Facilitated the daily program operations and orientation services Assisted with check-in/check-out operations, arbitrated conflicts, and provided excellent customer service
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AMORUS USA, INC.
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United States
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Personal Care Product Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Aug 2018 - Jan 2019
San Diego, California, United States Displayed excellent customer service and clear communiction skills through phone calls, emails, and online social media requests Researched complicated cases to provide comprehensive service to others Memorized entire lines of company and product information, including prices and product codes
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Marketing Intern
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Jun 2018 - Jan 2019
San Diego, California, United States Created online marketing content for product advertisement, product photography, article writing Researched relevant markets to reach online consumers and diverse audiences Established and maintained professional relationships with prospective brand representatives and influencers
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Education
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University of California, Davis
Bachelor of Arts - BA, Communication and Media Studies -
Valencia High School
4.44