Executive Administrative Assistant/Student coordinator

• Nov 2021 - Present

Customer Care Rep 1 HR Benefits Health

• Jul 2021 - Oct 2021

Handling a high volume of inbound calls from clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. • Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. This may include additional research and ongoing casework. • Leveraging computer navigation skills to toggle between multiple screens and systems to provide answers and support. This may include assisting the caller in navigating the system as well. • Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Show less

Administrative Assistant Office Manager

• Mar 2014 - Apr 2020

Verify attendance, hours worked and pay adjustments while tracking overtime hours and approving compensatory time earned entered into Time Link •Organize and file foreman’s timesheets and sign in sheets •Work with Safety Department to get weekly packets ready to send to field and input training into training matrix. •Handle purchase orders through Citrix Data Base •Scan file and input personal data for transmission to Houston Office. •Process new hire paper work, background checks, and Formosa testing. •Schedule drug screens, physicals, and start date. Show less

Embrober Specialist

• Jan 2012 - Mar 2019

Greet customers and take orders or payments. •Use computer software to design and create embroidery templates. Greet customers and take orders or payments. •Use computer software to design and create embroidery templates.

Administrative Assistant

• Jan 2010 - Apr 2010

• File and retrieve applications, training reports and schedules. • Provide clerical support to other departments as needed. • Scheduled contractors to meet Nuclear Regulatory required training • Processed Certification 1166 and Training Exemption Request form • File and retrieve applications, training reports and schedules. • Provide clerical support to other departments as needed. • Scheduled contractors to meet Nuclear Regulatory required training • Processed Certification 1166 and Training Exemption Request form

Administrative Assistant / NPMM Assistant

• Jun 2008 - Aug 2008

Create stock codes for Material Specialist using PICS. •Communicate with Material Specialist for multiple duties as needed. •Review requisitions to meet Nuclear Regulatory Commission (NRC) •Process and assign buyers to requisitions. •Create and distribute Brio reports and review for discrepancies. Create stock codes for Material Specialist using PICS. •Communicate with Material Specialist for multiple duties as needed. •Review requisitions to meet Nuclear Regulatory Commission (NRC) •Process and assign buyers to requisitions. •Create and distribute Brio reports and review for discrepancies.