Experience

Clason Point Partners Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Administrative Specialist

  • Jan 2023 - Present



Pediatric Therapy Studio

• United States
• Mental Health Care
• 1 - 100 Employee

• Clinical Manager

  • Feb 2021 - Sep 2022

  •• Managed the patient care environment, budgeting, supplies, equipment, personnel management including scheduling, counseling, evaluation of staff, staff orientation, and continuing education. • Managed staffing process using Rethink • Advocated for issues that affect staff including standards of practice, training, functional statements, position descriptions, proficiency reports, performance appraisals, policies, procedures, and competencies • Provided direct supervision of clinical personnel and evaluates their performance and competency • Resolved insurance claims, bills, as well as authorizations • Acted as a liaison between patients, their families and additional care staff • Managed Registered Behavioral Tech, speech therapist, and occupational therapist calendar Show less



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• SCRA Specialist

  • Aug 2020 - Jan 2021

  • Prepared, researched, and processed requests from members applying for the interest rate reductions under the SCRA • Validated receipt of members’ military documents and active-duty information on documentation • Determined acceptability of active-duty documents and eligibility of lending accounts; evaluate SCRA requests against federal guidelines to determine approval/disapproval of document for SCRA • Audited and adjust Navy Federal Mortgages, Consumer Loans, Credit Cards, and Checking Lines of Credit (CLOCs) for qualifying members of SCRA • Performed complex debt account transactions and adjustments, using several NFCU subsystems, to process interest rate and minimum monthly payments changes and adjustments • Completed rate, amortizing, and billing adjustments on eligible accounts at both initiation and release from SCRA coverage • Submitted reimbursement requests to investors monthly and quarterly (i.e., Fannie Mae, Ginnie Mae and Freddie Mac); monitor and ensure reimbursements are received by investors • Regularly monitored and reviewed SCRA account activity and follow up with members when orders near expiration date to determine continued eligibility • Placed members into the SCRA database, process extensions and release letters • Responded/investigated/researched/resolved internal audit findings • Reviewed, processed, approved, and declined SCRA coverage from Service Partners • Researched and investigated military documents to make decisions supporting Navy Federal's policy in compliance with the SCRA and complex questions regarding eligibility Show less



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Administrative Assistant

  • Feb 2020 - Jun 2020

  • Regulated visitor traffic at Navy Federal facilities by engaging, informing, directing, and accounting for all visitors. • Assisted with Security control by ensuring all standard operating procedures are followed by employees, visitors, and vendors • Monitored facility reception areas; document all reasons/requests for entry into site • Served as dispatcher for security assistance/services (e.g. escorts, transportation, vehicle malfunctions) • Facilitated/collaborated with security personnel on emergency situations (fire, medical, hazardous weather, etc.) • Received incoming calls, determined purpose and/or forward to appropriate personnel or functional area for response • Remained alert for possible emergency situations; follow Security procedures, contain situations, and alert security management, as needed • Implemented new/revised Security policies and procedures in an effective and efficient manner • Issued and recorded parking decals, parking permits, and temporary/guest/visitor/or new employee badges • Coordinated calendar schedule with Human Resources (HR) on new hire process (assessments, interviews, background, and on-site recruiting events) • Received, categorized, and logged all packages; notify appropriate personnel for pick up/distribution • Collected, prepared, and maintained data for analysis, reports, and reference • Completed data entry in automated systems; may generate reports• Establish, organize, and maintain filing systems• Operate and maintain standard office equipment • Maintained hardcopy and/or computer-based files and records • Maintained and stock essential materials and supplies Show less



Virginia Department of Transportation

• United States
• Truck Transportation
• 700 & Above Employee

• Administrative Office Specialist III

  • Mar 2011 - Apr 2018

  • Assisted with managing the day-to-day operations of the Area Headquarters office, including file maintenance. • Handle phone calls, in-person contacts and correspondence from various entities. • Maintained Communication Logs and provide appropriate feedback to the Chain of Command. • Prepared letters and memos regarding confidential and sensitive issues. • Received information, compiled, and generated responses and/or reports. • Maintained and updated various project and special circumstance databases, such as flood areas, urgent debris logs, road closures, facility inspections, Adopt-A-Highway, FOIA requests, Tort Claims, etc.). • Assisted with the tracking and updating of the Area’s Budget Tracking system. • Assisted with auditing financial system data against Internal Budget Tracking system data to ensure accurate accounting for expenditures. • Assisted with requesting contract services, processing tickets, and verifying Unit of measure information • Assisted the Area Headquarters with monitoring, updating, and generating reports in an asset management system to ensure that the Area Headquarters is meeting established metrics and business goals. • Assisted with the review of contracts to ensure compliance with specifications and vendor application processing program. • Worked with the Business Support section to ensure that all compliance status goals are met Show less