KRISTEN ROBINSON
Customer Service Representative at Zerorez of Atlanta- Claim this Profile
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Bio
Experience
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Zerorez of Atlanta
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United States
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Consumer Services
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1 - 100 Employee
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Customer Service Representative
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Mar 2021 - Present
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Chico's FAS, Inc.
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United States
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Retail
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100 - 200 Employee
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Style Expert
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Apr 2019 - Aug 2019
➢ Ensure that each customer receives outstanding customer service ➢ Responsible for promptly greeting and maintaining awareness of all customers entering CHICOs Fas. ➢ Maintain knowledge of current sales and promotions; pricing and visual standards ➢ Communicate product knowledge to all customers ➢ Meeting company sales goals by utilizing sales techniques to achieve and exceed personal and company sales goals ➢ Perform various sale and register transactions; completing purchases, processing cash payments, credit card payments(over the phone as well) Show less
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Victoria's Secret
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United States
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Retail
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700 & Above Employee
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Sales & Support Generalist
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Jul 2016 - Aug 2019
➢ Drive sales and growth by personally selling to our customers also proactively engaging with them ➢ Setting personal goals; tracking individual and team performance to the goals ➢ Converting return, offers and other promotions into larger sales ➢ Builds customer loyalty through phone and email capture, also by opening VS credit cards ➢ Delivers a professional cash wrap experience, processing transactions accurately and efficiently at point of sale ➢ Replenishes merchandise to brand standards to ensure product is placed on sales floor and available for purchase ➢ Process merchandise to be floor ready and maintain back room and understock to standards ➢ Assisting in housekeeping of sales floor ➢ Keeping awareness of and building personal capability in loss prevention Show less
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Education
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Empire Beauty School-Dunwoody
Certificate, Cosmetology, Barber/Styling, and Nail Instructor -
TNT Academy
Basic Studies