KRISTEN ROBINSON

Customer Service Representative at Zerorez of Atlanta
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Contact Information
us****@****om
(386) 825-5501
Location
Norcross, Georgia, United States, GE

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Mar 2021 - Present
    • United States
    • Retail
    • 100 - 200 Employee
    • Style Expert
      • Apr 2019 - Aug 2019

      ➢ Ensure that each customer receives outstanding customer service ➢ Responsible for promptly greeting and maintaining awareness of all customers entering CHICOs Fas. ➢ Maintain knowledge of current sales and promotions; pricing and visual standards ➢ Communicate product knowledge to all customers ➢ Meeting company sales goals by utilizing sales techniques to achieve and exceed personal and company sales goals ➢ Perform various sale and register transactions; completing purchases, processing cash payments, credit card payments(over the phone as well) Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales & Support Generalist
      • Jul 2016 - Aug 2019

      ➢ Drive sales and growth by personally selling to our customers also proactively engaging with them ➢ Setting personal goals; tracking individual and team performance to the goals ➢ Converting return, offers and other promotions into larger sales ➢ Builds customer loyalty through phone and email capture, also by opening VS credit cards ➢ Delivers a professional cash wrap experience, processing transactions accurately and efficiently at point of sale ➢ Replenishes merchandise to brand standards to ensure product is placed on sales floor and available for purchase ➢ Process merchandise to be floor ready and maintain back room and understock to standards ➢ Assisting in housekeeping of sales floor ➢ Keeping awareness of and building personal capability in loss prevention Show less

Education

  • Empire Beauty School-Dunwoody
    Certificate, Cosmetology, Barber/Styling, and Nail Instructor
    2014 - 2015
  • TNT Academy
    Basic Studies
    2010 - 2011

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