Kristen Robel

State Administrative Manager, Collection Services Bureau at Michigan Department of Treasury
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Contact Information
us****@****om
(386) 825-5501
Location
Lansing, Michigan, United States, US

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Experience

    • United States
    • Government Administration
    • 100 - 200 Employee
    • State Administrative Manager, Collection Services Bureau
      • Jun 2021 - Present

      Section manager with multiple unique program areas and over 30 employees. Areas include IT support, clerical analysis and processing, liens, levies, bankruptcy, third party garnishments and State agency collections.Directly managing four supervisory staff members.Working with staff to streamline processes, implement new policies/initiatives and establish/maintain metrics.Building relationships not only with Collections staff, but taxpayers, universities, courts, legal personnel, and other State entities.Supporting a large Department-wide system implementation, helping to represent processes and our customers. Show less

    • Department Manager, Purchasing
      • Dec 2019 - Jun 2021

      First IT Purchasing Manager within Treasury Purchasing.Established roles, responsibilities and metrics within the new purchasing unit.Handled Treasury's high value, complex and sensitive IT purchases.

    • IT Procurement Analyst, Purchasing
      • Mar 2013 - Dec 2019

      Created the IT purchasing program within Treasury purchasingDrafted Treasury's largest, high profile IT system implementation bid with multiple stakeholders within a short timeline, and assisted the bid review and contract finalization with executive leadership.Single point of contact for all IT procurement, including managing Requests for Proposal, Statement of Work development and contract issuanace. This requires the ability to prioritize and solve problems between multiple stakeholders at multiple State agencies to execute the procurement within time and on budget.Subject Matter Expert on a Statewide and Treasury IT purchasing Lean Process Improvement initives, as well other IT process not related to purchasing. This includes participation and leadership in resulting action teams to ensure goals are met.Subject Matter Expert on behalf of Treasury regarding the State's accounting and purchasing system that was implemented in 2017. Duties involved testing, training, providing assistance to those within and outside of Treasury after implentatation, and providing system feedback to necessary staff pre and post go-live.Member of a Treasury outreach program.IT liaison for a Treasury bureau. Duties include presenting IT related information to management and coordinating enterprise software upgrades (i.e. coordinating testing, documenting results and resolving issues to ensure certification). Show less

    • Government Administration
    • 700 & Above Employee
    • Buyer
      • Feb 2011 - Mar 2013

      Creating and managing contracts for purchases over $25,000 with the Commodities Division in the central purchasing office for the State of Michigan.

    • Procurement Technician
      • Nov 2010 - Feb 2011

      The Procurement & Real Estate Services Administration managed all State of Michigan purchases over $25,000, including Prisoner Health care and Medicare. My accomplishments as a Procurement Technician include:*Developing reports using Xcelcius and Desktop Intelligence*Testing of new reporting software*Creating/formatting contracts/change notices*Data management using ADPICS (State of Michigan's purchasing system)

    • United States
    • Chemical Manufacturing
    • 100 - 200 Employee
    • Purchasing Administrator
      • Sep 2007 - Nov 2010

      Haas Group International is a contracted company for several of the General Motors plants in Lansing, Michigan, as well as several MillerCoors and Dana Corporation plants across the country. Haas not only purchases all the chemicals for these plants but also maintains the paint sludge system. My specific duties include the following: *Working with our suppliers to ensure all products are delivered per our customer's specific needs. This includes but not limited to: ensuring products are delivered on time, consulting with suppliers on price discrepancies, and the return of improper deliveries or products. *Researching new products for customer use. This includes ensuring all proper procedures for implementing new items into each plant are followed. *Price negotiation and product research to help find cost saving situations. *Helping to submit financial information and Microsoft Office reports to Haas corporate by weekly deadlines. *Helping with the training and supervision of student interns. *Running chemical tests on the paint sludge system. *Inventory of chemicals on-site. *Editing/creating daily manuals and vendor letters Show less

    • Government Administration
    • 700 & Above Employee
    • Student Assistant
      • Dec 2002 - Sep 2007

      Working in the main purchasing office at the State of Michigan, we managed and maintained many of the contracts established by the State. My duties as a Student Assistant included the following: *Generating weekly reports to reflect various demographics of each awarded contracts. I successfully designed an Access database to gather this information and generate reports with greater accuracy. *Creating several marketing materials for the MiDEAL program. *Designing Excel reports for our buyers to analyze potential bidders and organize information. *Transcription of in-depth bidder meetings. *Customer service for the general public as well as other State agencies via a multi-line telephone, email, and fax requests. *Training of new student assistants and receptionists. *Creating manuals and instructions for daily activities and database reporting. Show less

    • Marketing Intern
      • Aug 2005 - Dec 2005

      Liana, LLC is a new skin care company emerging onto the market. My job as a marketing intern included the following responsibilities: *Researching our target audience learning, in-depth, their needs, wants, and desires. *Writing skin care articles that would interest our audience and relate to our products. *Designing an interest-related website that would include links to Liana products and information. *Helping to edit and establish promotional materials. Liana, LLC is a new skin care company emerging onto the market. My job as a marketing intern included the following responsibilities: *Researching our target audience learning, in-depth, their needs, wants, and desires. *Writing skin care articles that would interest our audience and relate to our products. *Designing an interest-related website that would include links to Liana products and information. *Helping to edit and establish promotional materials.

Education

  • Michigan State University
    Bachelors of Arts, Advertising
    2003 - 2005

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