Experience

Charleston Animal Society

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Donor Relations Manager

  • Jun 2010 - Present

  As Donor Relations Manager at the Charleston Animal Society, I specialize in • Entering monetary and in-kind donations into Raiser's Edge Software. • Maintaining donor records. • Sending thank you letters/tax acknowledgments to donors and sending cards to people who have received donations in their or in their pets honor. • Handling the set up and processing of event registrations through Raiser’s Edge Online Express Software. • Generating data lists for direct mail appeals. • Communicating directly with donors and answering their questions quickly and courteously. • Working closely with Development and Accounting to provide assistance wherever needed. Show less



Franklin University Bookstore/ B&N 770

• Columbus, Ohio Area

• Assistant Manager

  • May 2000 - Jan 2009

  As an Assistant Manager for Franklin University Bookstore, I worked to meet sales goals by shipping student’s books within 24 hrs of receiving their website order, and by receiving excellent scores on customer service shops. • Handled Daily Store Opening and Closing Procedures. • Received merchandise to 24/7 standards. • Entered textbook requests and contacted faculty with options when books were old editions or out – of – print. • Performed Monthly backups and End of Month Reports. • Processed website orders for students living nationwide and internationally. Show less