Kristen Puckett
Member Services Specialist at Virginia Farm Bureau Family of Companies- Claim this Profile
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Bio
Experience
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Virginia Farm Bureau Family of Companies
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United States
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Insurance
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400 - 500 Employee
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Member Services Specialist
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Sep 2023 - Present
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DRMP
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United States
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Civil Engineering
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300 - 400 Employee
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CEI Department Administrative Assistant
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Jan 2023 - Sep 2023
Oversee the day to day operations of Construction Services in Virginia. Supporting staff as an extension of Human Resources, Client Relations, Accounting, and Marketing. Assist Construction Services Leader with processing timesheets, expense reporting, coordinating meetings, and business development. Oversee the day to day operations of Construction Services in Virginia. Supporting staff as an extension of Human Resources, Client Relations, Accounting, and Marketing. Assist Construction Services Leader with processing timesheets, expense reporting, coordinating meetings, and business development.
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Hillsville Elementary School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Administrative Assistant
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Jul 2020 - Dec 2022
Serving as primary support to the school administration and staff, preparing and maintaining files and records. Manage the schools on-site fire alarm and emergency alert system. Maintains, organizes, and updates various reports, schedules and records. Assists students and parents daily. Serving as primary support to the school administration and staff, preparing and maintaining files and records. Manage the schools on-site fire alarm and emergency alert system. Maintains, organizes, and updates various reports, schedules and records. Assists students and parents daily.
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AES, Inc.
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United States
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Repair and Maintenance
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1 - 100 Employee
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Business Unit Leader
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Jul 2019 - Jul 2020
Leader for the Electronic Repair/ Engineering support teams as well as Account Management team Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort Provide the team with a vision of the Quality and Company Objectives Motivate and inspire team members Lead by example Strategic Planning Executive Leadership
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Operations Coordinator
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Sep 2013 - Jul 2019
Manage and supervise daily operations in a diverse company with multiple areas Strategic Planning, Procedure development, Financial oversight, Process improvements Cost Reduction and Containment, Systems implementation, Team Building Analytical
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Program Manager
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Jan 2013 - Sep 2013
Manage Corporate accounts both Electronic and Mechanical Customer Advocate Manage customer accounts Coordinate meetings with clients Prospect potential customers Coordinate Projects with Engineering Group
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Business Development Specialist
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Oct 2011 - Jan 2013
Assistant to Vice President Business Development Manage customer accounts Organize meetings with clients Prospect potential customers
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Virginia Farm Bureau Family of Companies
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United States
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Insurance
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400 - 500 Employee
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Sales & Service Consultant
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Oct 2009 - Oct 2011
Provide benefit solutions to small business owners Sell and service benefit solutions including health, dental, life, short term and long term disability, accidental death Motivate and assist office personnel with training on individual and senior products
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Senior Membership Service Specialist
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May 1995 - Oct 2009
Effectively work with existing, new and potential members/clients to meet their needs for all lines of insurance Organize all Carroll County Farm Bureau functions/events including Membership Drives, Annual meetings, Producer meetings, Young Farmer events, and Women's Committee events Prepare budgets and maintain permanent records Privacy Compliance Officer Develop time management best practices for the office staff Provide assistance and training for new hires Data… Show more Effectively work with existing, new and potential members/clients to meet their needs for all lines of insurance Organize all Carroll County Farm Bureau functions/events including Membership Drives, Annual meetings, Producer meetings, Young Farmer events, and Women's Committee events Prepare budgets and maintain permanent records Privacy Compliance Officer Develop time management best practices for the office staff Provide assistance and training for new hires Data entry Prospect clients Productive Communication with clients/members and office team Arrange appointments for Sales Agents Process insurance claims, policy changes, and membership Licenses include: Life and Health, Annuities Property and Casualty CISR Designation
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Education
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New River Community College
AAS, Business Management