Experience

Nueva Vida Behavioral Health Associates

• United States
• Mental Health Care
• 1 - 100 Employee

• Clinical Case Manager

  • Apr 2016 - Present

  I currently work as a Clinical Case Manager for Nueva Vida Behavioral Health, which assists clients in recovery from severe injuries in regaining their mental health and vocational rehabilitation. A large portion of my job is working with licensed professional counselors and licensed professional counselor supervisors in creating treatment goals for clients, measuring and recording psychological assessments, communicating client concerns to their therapist, and writing clinical reports for the treatment team who will be assisting the client in their rehabilitation. I also provide social support services and assist in goal development and treatment planning. Show less



The University of Texas at San Antonio

• United States
• Higher Education
• 700 & Above Employee

• Supplemental Instruction Leader

  • Aug 2016 - Jul 2018

  As a Supplemental Instruction Leader, I teach students how to more effectively manage their time and resources, how to develop the 7 Habits of Highly Successful People, how to study more effectively, and how to take responsibility for their success in higher education, in their careers, and in life. I utilize Bloom's Taxonomy, Cognitive Learning & Instruction Psychology Approach, and other proven methods in my sessions. As a Supplemental Instruction Leader, I teach students how to more effectively manage their time and resources, how to develop the 7 Habits of Highly Successful People, how to study more effectively, and how to take responsibility for their success in higher education, in their careers, and in life. I utilize Bloom's Taxonomy, Cognitive Learning & Instruction Psychology Approach, and other proven methods in my sessions.



Dillard's Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Apr 2015 - Aug 2015

  In this seasonal sales position, I provided exemplary customer service at a great upscale retail sales company for a temporary summer position. Consistently earned a spot in the top 10% for retail sales, retention, and capture. In this seasonal sales position, I provided exemplary customer service at a great upscale retail sales company for a temporary summer position. Consistently earned a spot in the top 10% for retail sales, retention, and capture.



Hill Country Youth Ranch

• Ingram, Texas, USA

• Volunteer & Ambassador

  • Jun 1996 - Jun 2015

  Serves as needed as a volunteer as needed for various projects, serves as a liaison between facility and the community, serves as an ambassador and role model to at-risk youth in a residential treatment setting. Also worked as a front desk receptionist and psychiatric direct care worker. Serves as needed as a volunteer as needed for various projects, serves as a liaison between facility and the community, serves as an ambassador and role model to at-risk youth in a residential treatment setting. Also worked as a front desk receptionist and psychiatric direct care worker.



Mary Kay Global

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Independent Consultant & Team Leader

  • Oct 2002 - Jul 2014

  Established a successful home-based business, focusing on exceptional customer service and niche marketing of custom-designed gift baskets and skin care regimes. Managed all aspects of the business including inventory control, sales and marketing, product presentation, customer relations, advertising, team building, bookkeeping, and tax preparation. Established a successful home-based business, focusing on exceptional customer service and niche marketing of custom-designed gift baskets and skin care regimes. Managed all aspects of the business including inventory control, sales and marketing, product presentation, customer relations, advertising, team building, bookkeeping, and tax preparation.



Carenet Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Coordinator

  • Nov 2012 - Aug 2013

  Served as a Patient Care Coordinator for a high-volume medical telecommunications center that supports over 200 contracts ranging from triage, member services, customer services, appointment scheduling, and transportation arrangement per individual client contract specifications. Ensure accuracy of the patient electronic medical record or customer information in several computer databases using a variety of software programs. Served as a Patient Care Coordinator for a high-volume medical telecommunications center that supports over 200 contracts ranging from triage, member services, customer services, appointment scheduling, and transportation arrangement per individual client contract specifications. Ensure accuracy of the patient electronic medical record or customer information in several computer databases using a variety of software programs.



HCA Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Health Information Specialist

  • May 2011 - Nov 2011

  Prepped hospital medical records in a fast-paced environment according to established productivity and quality standards for inclusion into the electronic medical record. Prepped hospital medical records in a fast-paced environment according to established productivity and quality standards for inclusion into the electronic medical record.



The Brown Schools

• Austin, Texas, United States

• Senior Communications Specialist

  • Feb 2001 - Oct 2005

  Served as front desk receptionist, manager of petty cash, and medical records assistant. First point of contact for residential psychiatric facility for patients, case managers, vendors, and health care professionals. Served as front desk receptionist, manager of petty cash, and medical records assistant. First point of contact for residential psychiatric facility for patients, case managers, vendors, and health care professionals.