Experience

The New York Times

• United States
• Newspaper Publishing
• 700 & Above Employee

• Production Associate

  • May 2022 - Present

  As a Production Associate for the Times Center at the New York Times, I'm responsible for coordinating Front of House logistics, offering superior client services, and ensuring that all events run as smoothly as possible. I also oversee a rotating staff of hourly employees who facilitate event execution. As a Production Associate for the Times Center at the New York Times, I'm responsible for coordinating Front of House logistics, offering superior client services, and ensuring that all events run as smoothly as possible. I also oversee a rotating staff of hourly employees who facilitate event execution.



Kensaltown East NYC

• United States
• Entertainment
• 1 - 100 Employee

• Studio Manager

  • Apr 2022 - Present

  I'm thrilled to join the Kensaltown Family as the Studio Manager for our new space just off of Union Square. In this role, prioritizing residents' and visiting artists' experience is my primary focus. In keeping with the traditions established by Kensaltown London in the UK (our sister studio) my goal is to foster and maintain a welcoming, comfortable, and collaborative environment where artists can create their best work. Additionally, I oversee and facilitate all daily operations… Show more I'm thrilled to join the Kensaltown Family as the Studio Manager for our new space just off of Union Square. In this role, prioritizing residents' and visiting artists' experience is my primary focus. In keeping with the traditions established by Kensaltown London in the UK (our sister studio) my goal is to foster and maintain a welcoming, comfortable, and collaborative environment where artists can create their best work. Additionally, I oversee and facilitate all daily operations including: - Working with labels, management, and artists on scheduling sessions and processing payments - Scheduling regular facility maintenance including equipment and instrument upkeep - Hiring and scheduling assistants and engineers Show less I'm thrilled to join the Kensaltown Family as the Studio Manager for our new space just off of Union Square. In this role, prioritizing residents' and visiting artists' experience is my primary focus. In keeping with the traditions established by Kensaltown London in the UK (our sister studio) my goal is to foster and maintain a welcoming, comfortable, and collaborative environment where artists can create their best work. Additionally, I oversee and facilitate all daily operations… Show more I'm thrilled to join the Kensaltown Family as the Studio Manager for our new space just off of Union Square. In this role, prioritizing residents' and visiting artists' experience is my primary focus. In keeping with the traditions established by Kensaltown London in the UK (our sister studio) my goal is to foster and maintain a welcoming, comfortable, and collaborative environment where artists can create their best work. Additionally, I oversee and facilitate all daily operations including: - Working with labels, management, and artists on scheduling sessions and processing payments - Scheduling regular facility maintenance including equipment and instrument upkeep - Hiring and scheduling assistants and engineers Show less



Mayamo Jimmy Productions

• United States
• Advertising Services

• Copywriter and Branding Consultant

  • Dec 2021 - Present

  I’m working as a freelance copywriter and branding consultant with Mayamo Jimmy Productions; a small marketing and branding company based in New York City. We’re currently working with the launch of a new canned cocktail. My role within this project includes standard copywriting, email drip campaign coordination, website design, developing a loyalty program, and creating a social media strategy. I’m working as a freelance copywriter and branding consultant with Mayamo Jimmy Productions; a small marketing and branding company based in New York City. We’re currently working with the launch of a new canned cocktail. My role within this project includes standard copywriting, email drip campaign coordination, website design, developing a loyalty program, and creating a social media strategy.



New York International Children's Film Festival

• United States
• Movies and Sound Recording
• 1 - 100 Employee

• Festival Producer

  • Jan 2023 - Mar 2023

  I was honored to return to the New York International Children's Film Festival for my second consecutive year. As a festival producer, I supported and facilitated all aspects of this year's. I contracted venue partners, hired and trained volunteers for all participating venues, supported print trafficking, scheduled tech checks, coordinated lodging and hospitality, and maintained the brand integrity long-associated with NYICFF. Year after year, it's always a joy to work alongside the… Show more I was honored to return to the New York International Children's Film Festival for my second consecutive year. As a festival producer, I supported and facilitated all aspects of this year's. I contracted venue partners, hired and trained volunteers for all participating venues, supported print trafficking, scheduled tech checks, coordinated lodging and hospitality, and maintained the brand integrity long-associated with NYICFF. Year after year, it's always a joy to work alongside the NYICFF core team as they continue their mission of bringing the magic of film to young audiences in New York City and across the country. Show less I was honored to return to the New York International Children's Film Festival for my second consecutive year. As a festival producer, I supported and facilitated all aspects of this year's. I contracted venue partners, hired and trained volunteers for all participating venues, supported print trafficking, scheduled tech checks, coordinated lodging and hospitality, and maintained the brand integrity long-associated with NYICFF. Year after year, it's always a joy to work alongside the… Show more I was honored to return to the New York International Children's Film Festival for my second consecutive year. As a festival producer, I supported and facilitated all aspects of this year's. I contracted venue partners, hired and trained volunteers for all participating venues, supported print trafficking, scheduled tech checks, coordinated lodging and hospitality, and maintained the brand integrity long-associated with NYICFF. Year after year, it's always a joy to work alongside the NYICFF core team as they continue their mission of bringing the magic of film to young audiences in New York City and across the country. Show less



The Ride NYC

• United States
• Entertainment Providers
• 1 - 100 Employee

• Sales Director

  • Oct 2019 - Mar 2020

  While my time in this role was cut short due to the pandemic, I worked closely with my sales and marketing colleagues to cultivate branded activations, implement incentives to increase return customer percentages for private and experiential bookings, and capitalize on social and industry trends for monthly promotions. I also relied heavily on my prior operational experience to ensure flawless execution for our custom experiences. Additionally, I contracted FIT and resale clients and… Show more While my time in this role was cut short due to the pandemic, I worked closely with my sales and marketing colleagues to cultivate branded activations, implement incentives to increase return customer percentages for private and experiential bookings, and capitalize on social and industry trends for monthly promotions. I also relied heavily on my prior operational experience to ensure flawless execution for our custom experiences. Additionally, I contracted FIT and resale clients and established net rates, created affiliate-specific booking methods for the benefit of their customers, and ensured billing accuracy through regular audits; these relationships were monitored through the Zoho CRM platform. I was eager to follow through on the big projects my team and I had planned before the shutdown. And I'm grateful that this role gave me every opportunity to work with determined, creative individuals who, like me, thrive on collaboration, creative and adaptive problem solving, and who recognize that guest satisfaction is paramount to team success. Show less While my time in this role was cut short due to the pandemic, I worked closely with my sales and marketing colleagues to cultivate branded activations, implement incentives to increase return customer percentages for private and experiential bookings, and capitalize on social and industry trends for monthly promotions. I also relied heavily on my prior operational experience to ensure flawless execution for our custom experiences. Additionally, I contracted FIT and resale clients and… Show more While my time in this role was cut short due to the pandemic, I worked closely with my sales and marketing colleagues to cultivate branded activations, implement incentives to increase return customer percentages for private and experiential bookings, and capitalize on social and industry trends for monthly promotions. I also relied heavily on my prior operational experience to ensure flawless execution for our custom experiences. Additionally, I contracted FIT and resale clients and established net rates, created affiliate-specific booking methods for the benefit of their customers, and ensured billing accuracy through regular audits; these relationships were monitored through the Zoho CRM platform. I was eager to follow through on the big projects my team and I had planned before the shutdown. And I'm grateful that this role gave me every opportunity to work with determined, creative individuals who, like me, thrive on collaboration, creative and adaptive problem solving, and who recognize that guest satisfaction is paramount to team success. Show less



The Ride NYC

• United States
• Entertainment Providers
• 1 - 100 Employee

• Customer Care Manager

  • Feb 2016 - Aug 2019

  Operationally, I managed a Customer Care Team with sixteen employees consisting of one full-time, salaried Assistant Customer Care Manager, three part-time Call Center employees, and twelve Customer Care Representatives who handle all on-street, pre-show operations. Through continued observation and adaptive training, I ensured that my team, as the face of the company, did all they could to be represent our product and our brand. I also worked with our sales team to manage our tour and… Show more Operationally, I managed a Customer Care Team with sixteen employees consisting of one full-time, salaried Assistant Customer Care Manager, three part-time Call Center employees, and twelve Customer Care Representatives who handle all on-street, pre-show operations. Through continued observation and adaptive training, I ensured that my team, as the face of the company, did all they could to be represent our product and our brand. I also worked with our sales team to manage our tour and travel affiliate relationships including maintenance of our ticketing system's API-connected partners, sales strategy development, and billing audits. Balancing both the ticketing and operational aspects mean that no two days are the same (which I love). This position required constant multitasking and quick adaptability to ensure each show goes out with a happy audience and an accomplished staff. Show less Operationally, I managed a Customer Care Team with sixteen employees consisting of one full-time, salaried Assistant Customer Care Manager, three part-time Call Center employees, and twelve Customer Care Representatives who handle all on-street, pre-show operations. Through continued observation and adaptive training, I ensured that my team, as the face of the company, did all they could to be represent our product and our brand. I also worked with our sales team to manage our tour and… Show more Operationally, I managed a Customer Care Team with sixteen employees consisting of one full-time, salaried Assistant Customer Care Manager, three part-time Call Center employees, and twelve Customer Care Representatives who handle all on-street, pre-show operations. Through continued observation and adaptive training, I ensured that my team, as the face of the company, did all they could to be represent our product and our brand. I also worked with our sales team to manage our tour and travel affiliate relationships including maintenance of our ticketing system's API-connected partners, sales strategy development, and billing audits. Balancing both the ticketing and operational aspects mean that no two days are the same (which I love). This position required constant multitasking and quick adaptability to ensure each show goes out with a happy audience and an accomplished staff. Show less



FM Kirby Center for the Performing Arts

• Wilkes Barre, PA

• Box Office/ Outreach Representative

  • Nov 2012 - Jan 2016

  My daily tasks include cold-calling, maintaining a balanced register, creating and dispersing of daily reports, and often working as a liaison between our most prestigious members and donors and our executive offices. My daily tasks include cold-calling, maintaining a balanced register, creating and dispersing of daily reports, and often working as a liaison between our most prestigious members and donors and our executive offices.



Mohegan Pennsylvania

• United States
• Gambling Facilities and Casinos
• 200 - 300 Employee

• Motorcoach Marketing Supervisor

  • Jan 2010 - Jul 2012

  I oversaw a staff of nine in support of the Motorcoach Marketing Manager in daily office operations through informational meetings and team building exercises. Also, I was responsible for welcoming charter busses to the casino. I also registered them for Player's Club memberships. I oversaw a staff of nine in support of the Motorcoach Marketing Manager in daily office operations through informational meetings and team building exercises. Also, I was responsible for welcoming charter busses to the casino. I also registered them for Player's Club memberships.



FEMA

• Government Administration
• 700 & Above Employee

• Voluntary Agency Liaison

  • May 2008 - May 2009

  I worked with representatives from state and local agencies to form long- term recovery committees; ad hoc groups of volunteers who would continue with the local recovery efforts once the federal agencies had completed their mission. These groups would work to help resolve disaster- caused unmet needs for applicants in their communities. I worked with representatives from state and local agencies to form long- term recovery committees; ad hoc groups of volunteers who would continue with the local recovery efforts once the federal agencies had completed their mission. These groups would work to help resolve disaster- caused unmet needs for applicants in their communities.