Experience

Chemtool Incorporated a Lubrizol Company owned by Berkshire Hathaway

• United States
• Chemical Manufacturing
• 100 - 200 Employee

• Accounts Receivable Specialist

  • Oct 2021 - Present

  • Responsible for collecting AR open items as far back as 2019• Applied Cash• Resolved short pays or cash on account items• Issued credit and debit memos• Collected current W-9 from customers• Collected current resale certificates and ensured that they were valid• Did a lot of research to resolve old unpaid or short paid invoices• Worked on special projects assigned by Controller• Handled National Accounts• Managed portals for National Accounts

• Accounts Receivable Specialist

  • Oct 2021 - Present

  Responsible for collecting AR open items as far back as 2019• Applied Cash• Resolved short pays or cash on account items• Issued credit and debit memos• Collected current W-9 from customers• PO Receipting• Collected current resale certificates and ensured that they were valid• Did a lot of research to resolve old unpaid or short paid invoices• Worked on special projects assigned by Controller• Handled National Accounts• Managed portals for National Accounts Show less



Instacart

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Personal Shopper

  • Sep 2019 - Present

  I shop for those individuals who wish to place orders online and do not wish or have time to go to stores themselves. I am responsible for finding the exact items the customers are shopping for, offering replacements if the needed items are not in stock, refunding items if customers don't prefer the replacement options. I am then responsible for the packaging of the items and delivering them properly and timely. Sometimes I have interaction with customers and sometimes customers ask to leave their items at the door. In the time that I have started my business with this company I have been able to maintain a 5 star rating, the highest rating a shopper can receive. This means I am reliable, I am timely, trustworthy, I have excellent communication and provide the customers with the service and quality they expect. Show less



48forty Solutions

• United States
• Packaging & Containers
• 400 - 500 Employee

• AR/AP Specialist

  • Sep 2014 - Present

  • Supervised a staff of 2 temp. employees • Training staff and AR/AP Managers • Collect on aging invoices that are at least over 30 days past due - As a result I have achieved strong customer relationship and my aging has turned into more maintenance than a challenge to collect payment as it was when I first took the position. I handle a portfolio of all National Accounts and a volume of over 500 Accounts • Process credit card payments • Submit invoices through various portals for customers – payments are received more timely and issues are resolved efficiently as a result • Issue credit memos • Reconcile short pays and overpayments on customer checks • Enter vendor bills • Enter inventory • Enter payments to customers • Enter credit card payments to Vendors • Process Deposit for ACH and credit card payments • Key Payables • Offset balances between customer and vendor • Verify sales tax exemption for all states • Issued credit and rebills for sales tax exemption or if needing to bill with sales tax Show less



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Sales Associate and Cashier

  • Jul 2001 - Dec 2017

  • Top Seller – This is an achievement over years of working there, many customers thanking me and acknowledging that I know the product very well • Assist in training of New Employees • Responsible for open to close of Sale • Greet customers • Recommend products • Demo products • Close sale at register and give customer a reason to come back and purchase again • Stock and fill product • Zone selling • Top Seller – This is an achievement over years of working there, many customers thanking me and acknowledging that I know the product very well • Assist in training of New Employees • Responsible for open to close of Sale • Greet customers • Recommend products • Demo products • Close sale at register and give customer a reason to come back and purchase again • Stock and fill product • Zone selling



FMS

• Rockford, Illinois, United States

• Collections Specialist

  • Jul 2013 - Sep 2014

  • Responsible for making 200 calls minimum a day • Set up Borrowers on payment plans to get their student loans out of default • Monthly get 30 locates whether it be a home locate or Place of Employment • Expected to get 20 monthly activations to bonus monthly – I was able to reach and hit bonus several months in a row • Help train new Collectors as they come out of the Training Bay • Responsible for making 200 calls minimum a day • Set up Borrowers on payment plans to get their student loans out of default • Monthly get 30 locates whether it be a home locate or Place of Employment • Expected to get 20 monthly activations to bonus monthly – I was able to reach and hit bonus several months in a row • Help train new Collectors as they come out of the Training Bay



Unisource

• Itasca, Illinois, United States

• Credit Analyst and Credit Card Coordinator

  • Dec 2007 - Mar 2013

  • Responsible for doing daily balancing reports for credit card transactions • Processing credit card transactions • Responsible for a portfolio of over 700 aging accounts – As a result I hit bonus several times for reducing the overall past due and reducing the aging buckets. • Collecting past due balances on accounts based on the aging report • Responsible for resolving NSF checks and getting new payment • Responsible for making at least 30 calls a day for Collections • Releasing orders • Have authority to put customers on credit hold and also to request line increases or decrease credit lines • Help out with special projects when needed Show less



WLG (USA) LLC

• Des Plaines, Illinois, United States

• Accounts Receivable Coordinator

  • Aug 2005 - Apr 2007

  • Collections on past due accounts for Chicago, Detroit and LA office • Cutting checks • Daily check deposit and allocating checks • Allocating wire transfers • Collections on past due accounts for Chicago, Detroit and LA office • Cutting checks • Daily check deposit and allocating checks • Allocating wire transfers



Arthur J. Gallagher International

• Itasca, Illinois, United States

• Accounts Payable Coordinator

  • Feb 2002 - Aug 2005

  • Issuing Vendor checks • Reconciling monthly statements for companies that have been assigned to me and establishing a working relationship with my contacts from each company. • Issuing checks out to my assigned companies on a monthly basis, plus assist in cutting checks for the account current • Reconciling expense reports for employees within the company • Issuing Vendor checks • Reconciling monthly statements for companies that have been assigned to me and establishing a working relationship with my contacts from each company. • Issuing checks out to my assigned companies on a monthly basis, plus assist in cutting checks for the account current • Reconciling expense reports for employees within the company