Experience

Solutions Journalism Network

• United States
• Media Production
• 1 - 100 Employee

• Salesforce Database Associate

  • Aug 2022 - Present

• Salesforce Database Assistant

  • Jul 2020 - Aug 2022

  •Remote supervision of data in Salesforce CRM (record creation and management, deletion, de-duplicating) •Coordination with various teams throughout SJN to complete data-entry specific projects in a timely manner•Resolving data entry backup in Salesforce



TechGurukulUSA

• Richmond, Virginia Area

• Student Advisor (Remote)

  • Dec 2018 - Present

  •Remotely managed email accounts used to track interest for computer language learning courses via interest response forms •Made calls to prospective students interested in taking classes •Utilized Excel spreadsheets to organize information from interest response forms •Organized and managed class schedules and attendance rosters •Managed financial records including creation of payment links and courteous payment follow-up with students and families •Remotely managed email accounts used to track interest for computer language learning courses via interest response forms •Made calls to prospective students interested in taking classes •Utilized Excel spreadsheets to organize information from interest response forms •Organized and managed class schedules and attendance rosters •Managed financial records including creation of payment links and courteous payment follow-up with students and families



Covenant House International

• United States
• Non-profit Organizations
• 300 - 400 Employee

• Temporary Project Manager

  • Oct 2019 - Feb 2020

  •Managed Excel data entry working between Excel and Team Approach CRM system •Organized and managed inventory of equipment, special event supplies, and stewardship gift stock •Fulfilled supply requests, including post-fulfillment budget and invoice tracking •Participated in event coordination logistics and support (receptions, sleep-outs, teleconferences) •Designed and printed materials for special event use •Participated in coordination of tours of Covenant House New York •Trained replacement full-time Project Manager on stewardship and data related tasks •Resolved 4 month data backup in Team Approach CRM •Coordinated and executed stewardship related tasks Show less



William & Mary

• United States
• Higher Education
• 700 & Above Employee

• Operations Specialist

  • Nov 2017 - Sep 2019

  •Managed electronic secure student records utilizing CRM system (Salesforce) •Organized Undergraduate Admissions calendars with numerous event types •Coordinated travel schedules for Dean Staff members across various regions of the country •Oversaw the front of house Admissions operations including fielding admissions questions and greeting families •Worked on various time-sensitive projects including decision deadlines and travel planning •Answered phone calls and emails informing prospective students and families about the College Show less



Sally Beauty

• United States
• Retail
• 700 & Above Employee

• Sally Beauty Supply Associate

  • Aug 2017 - Nov 2017

  •Provided one on one assistance tailored to meet customers’ needs and offer purchase suggestions •Organized and stocked product in store-front, in addition to backroom stock •Led opening and closing shifts which required securing of daily funds, safe operation, and store security •Operated POS system •Provided one on one assistance tailored to meet customers’ needs and offer purchase suggestions •Organized and stocked product in store-front, in addition to backroom stock •Led opening and closing shifts which required securing of daily funds, safe operation, and store security •Operated POS system



William & Mary

• United States
• Higher Education
• 700 & Above Employee

• Admissions Senior Interviewer/Intern

  • Jun 2016 - May 2017

  •Interviewed rising high school seniors for admission into the College •Produced (including drafting, editing and filming) Admissions video celebrating 50 years of residential African American students at the College •Collaborated with a team of 14 senior interviewers on various intern projects/tasks •Arranged campus visits for prospective students and families •Interviewed rising high school seniors for admission into the College •Produced (including drafting, editing and filming) Admissions video celebrating 50 years of residential African American students at the College •Collaborated with a team of 14 senior interviewers on various intern projects/tasks •Arranged campus visits for prospective students and families