Experience

Burress Injury Law

• United States
• Law Practice
• 1 - 100 Employee

• Chief Operations Officer

  • Jun 2023 - Present



EyeCare Partners

• United States
• Medical Practices
• 500 - 600 Employee

• District Operations Manager, Clarkson Eyecare

  • Jan 2021 - May 2023

  • Manage optometry operations in Texas and Arizona, totaling 93 employees producing $15-$20 million annual revenue.• Led offices through successful acquisition, integration and rebranding.➙ Partner with shared services to ensure transition protocols.➙ Develop partnerships with selling doctors and staff to manage conflict and ensure early stability.• Prepare district-wide budgets, approve all expenditures and partner to develop location-specific pro forma and long-range plans while focusing on increasing revenues, meeting KPIs and reducing costs.• Mentor, train and develop future management personnel, including office and district managers.• Partnered with office managers to hire 40+ office staff and professionals in 14 months. Show less

• Practice Administrator and Business Development Director, Frisco Eye Associates

  • Apr 2008 - Jan 2021

  • Oversaw daily operations of 55+ employees and 15 doctors across four locations, ensuring excellent patient care and outstanding customer service for an operation generating $15 million annual revenue.➙ Ensured that practice, doctors and employees met business goals, aiming for 10% annual practice growth, growing practice from 17 employees, one location and $4.5 million in annual revenue.➙ Developed office management team for each location.➙ Managed all HR functions including hiring/firing, salary negotiation, training oversight, employee benefits, management/coaching for department managers and associate doctors, and employee complaint resolution (if escalated beyond department management).➙ Conducted monthly office meetings and ensured that department managers updated employees on new healthcare regulations and office policies and procedures.➙ Coordinated doctor work schedules.➙ Recruited, hired and negotiated salary agreements for all associate doctors.• Oversaw and coordinated patient events (four per year average) hosted by optical retail department.• Consulted with other optometry/ophthalmology practices on practice management, interview processes, employee handbooks, TWC regulations and ongoing employment/HR law issues.➙ Established first-ever employee handbook.➙ Reviewed salary and payroll reports, administered biweekly payroll, implemented new office procedures and ensured office efficiency. Show less