Experience

King's Hawaiian

• United States
• Food and Beverage Manufacturing
• 400 - 500 Employee

• Bakery Associate

  • Apr 2023 - Present

  Prepared dough for variety of pastries, cakes and breads. Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes. Packaged and labeled baked goods with accurate descriptions and ingredients. Complied with health and safety codes to protect staff and customers. Resolved customer concerns with positive approach and constructive strategies. Prepared dough for variety of pastries, cakes and breads. Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes. Packaged and labeled baked goods with accurate descriptions and ingredients. Complied with health and safety codes to protect staff and customers. Resolved customer concerns with positive approach and constructive strategies.



Sittercity

• United States
• Technology, Information and Internet
• 400 - 500 Employee

• Pet Sitter

  • Nov 2021 - Present

  Friendly animal care is commended for providing quality animal care, keeping animals clean and free of health issues Provided house-sitting duties: collected mail, newspaper and packages; watered plants Provided fun exercise to keep pets entertained and fit Experienced with different breeds of small and large dogs, and cats Friendly animal care is commended for providing quality animal care, keeping animals clean and free of health issues Provided house-sitting duties: collected mail, newspaper and packages; watered plants Provided fun exercise to keep pets entertained and fit Experienced with different breeds of small and large dogs, and cats



Outback Steakhouse

• Restaurants
• 700 & Above Employee

• Line Cook/Prep Cook

  • Feb 2021 - Oct 2022

  Set up workstations during opening and closing to maximize productivity. Trained new kitchen staff members. Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation. Preserved freshness of food by storing food in designated containers and storage areas within the freezer or refrigerator. Prepared food items in compliance with recipes and portioning control guidelines. Created identical dishes numerous times daily with consistent care, attention to detail, and quality. Show less



Red Robin

• United States
• Restaurants
• 700 & Above Employee

• Hostess/To-Go Specialist

  • Aug 2019 - Feb 2021

  Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience. Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times. Assigned patrons to tables suitable for needs and restaurant section rotation. Supported servers, food runners, and bussers by keeping the dining area ready for every guest. Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance. Show less



Change Health Care

• Alpharetta, Georgia, United States

• Medical Records Clerk

  • Nov 2018 - Aug 2019

  Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations. Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers. Uploaded physician progress notes, history, and physicals into electronic medical records Processed medical records requests from outside providers according to facility, state, and federal law. Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations. Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers. Uploaded physician progress notes, history, and physicals into electronic medical records Processed medical records requests from outside providers according to facility, state, and federal law.



la Madeleine French Bakery & Cafe

• United States
• Restaurants
• 300 - 400 Employee

• Prep Cook

  • Feb 2018 - Nov 2018

  Prepared dough for variety of pastries, cakes and breads. Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes. Packaged and labeled baked goods with accurate descriptions and ingredients. Complied with health and safety codes to protect staff and customers. Resolved customer concerns with positive approach and constructive strategies. Prepared dough for variety of pastries, cakes and breads. Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes. Packaged and labeled baked goods with accurate descriptions and ingredients. Complied with health and safety codes to protect staff and customers. Resolved customer concerns with positive approach and constructive strategies.



MHI

• Loganville, Georgia, United States

• Receptionist CSR Data Entry

  • May 2016 - Apr 2018

  Welcomed customers with friendly greeting, answered general questions. Scheduled, coordinated and confirmed appointments for estimates Assisted management by performing errands Maintained files and records by implementing effective filing systems that boosted efficiency and organization. Completed all tasks in compliance with company policies and procedures. Welcomed customers with friendly greeting, answered general questions. Scheduled, coordinated and confirmed appointments for estimates Assisted management by performing errands Maintained files and records by implementing effective filing systems that boosted efficiency and organization. Completed all tasks in compliance with company policies and procedures.



Your Happy Nest Nanny and Babysitting Agency

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Professional Nanny

  • Aug 2015 - Jan 2018

  Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback. Supported children in play activities, meals, and snacks, hygiene and socialization. Monitored schedules to maintain sleeping, eating, and school schedules for children Assisted with light housekeeping duties as well as running errands. Administered basic first-aid and medication in emergency situations. Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback. Supported children in play activities, meals, and snacks, hygiene and socialization. Monitored schedules to maintain sleeping, eating, and school schedules for children Assisted with light housekeeping duties as well as running errands. Administered basic first-aid and medication in emergency situations.



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Support Specialist

  • Aug 2015 - Apr 2016

  Created help desk tickets, troubleshot and resolved desktop issues. Wrote and reviewed tickets to request maintenance to various types of equipment. Resolved escalated issues by serving as subject matter expert on wide-ranging issues. Used ticketing systems to manage and process support actions and requests. Loaded Microsoft and Apple software, granted permissions, and configured hardware for new employees as part of onboarding process. Created help desk tickets, troubleshot and resolved desktop issues. Wrote and reviewed tickets to request maintenance to various types of equipment. Resolved escalated issues by serving as subject matter expert on wide-ranging issues. Used ticketing systems to manage and process support actions and requests. Loaded Microsoft and Apple software, granted permissions, and configured hardware for new employees as part of onboarding process.



Einstein Bagel Company

• Atlanta, Georgia, United States

• Baker

  • Jan 2015 - Nov 2015

  Created appealing bagels and pastries to showcase products in bakery. Operated and maintained bakery equipment, including ovens and mixers. Packaged and labeled baked goods with accurate descriptions and ingredients. Complied with health and safety codes to protect staff and customers. Resolved customer concerns with positive approach and constructive strategies. Created appealing bagels and pastries to showcase products in bakery. Operated and maintained bakery equipment, including ovens and mixers. Packaged and labeled baked goods with accurate descriptions and ingredients. Complied with health and safety codes to protect staff and customers. Resolved customer concerns with positive approach and constructive strategies.



Towne Park

• United States
• Hospitality
• 700 & Above Employee

• Valet Cashier/Receptionist

  • Apr 2009 - Feb 2011

  Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Answered multi-line phone system and transferred callers to appropriate department or staff member. Updated customer accounts with add-on room charges, minibar use, and room service bills. Performed nightly updates to room charges and rates. Balanced hotel accounts and resolved discrepancies. Ran daily, weekly, and monthly reports to close the day and meet objectives. Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate. Show less



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• Delivery Driver/Prep-Cook

  • Jan 2008 - Jun 2009

  Delivered food to customers residence or business in a friendly and quick manner Helped clean and maintain a safe environment for everyone to work. Maintained excellent customer relations with friendly and efficient service Prepared and cooked food to order per customer request and with quick pace Delivered food to customers residence or business in a friendly and quick manner Helped clean and maintain a safe environment for everyone to work. Maintained excellent customer relations with friendly and efficient service Prepared and cooked food to order per customer request and with quick pace



Publix Supermarket

• Deli Clerk

  • May 2007 - Jan 2008

  Provided specialty customer orders Sliced deli meat and cheese per order Cooked foods to order Helped clean the department and maintained a safe work environment Provided specialty customer orders Sliced deli meat and cheese per order Cooked foods to order Helped clean the department and maintained a safe work environment