Kristen Lay

Care Transition Coordinator at SYNK Healthcare Partners
  • Claim this Profile
Contact Information
Location
Moody, Alabama, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Care Transition Coordinator
      • Oct 2018 - Present
    • Co-Owner
      • Oct 2017 - Present
    • Business Development Representative
      • Mar 2018 - Oct 2018
    • Founder, Managing Partner, CIO and Director of Human Resources
      • Oct 2016 - Oct 2017
    • Senior Account Executive
      • May 2014 - Oct 2016

      Retain and profitably grow referral sources, referral volume, and profitability through proactive management of assigned territory and accounts. Penetrate assigned accounts by selling new or additional products and services to current accounts and finding additional referral sources within the existing customer location and or territory. Sell complete offering of St. Vincent's Home Health & Hospice services. Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management. Develops customer account plans for all assigned customers that establishes a clear action plan for success. Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director of Sales and Marketing/Patient Transition Representative
      • Feb 2011 - May 2014

      Drive facility in achieving revenue growth, payer mix and revenue goals by increasing referral volume and conversion ratio. Increased new admissions by more than 50%. Implemented plan to change business strategy and open rehabilitation unit. Recruit new Medical Directors, Nurse Practitioner and new attending physicians. Create and facilitate weekly and monthly sales and marketing strategies for myself as well as the internal Sales and Marketing teams. Impact local community representing and positioning Golden Living as the industry leader through local marketing events as well as community service. Successfully build new business through planning and executing sales activities directed toward key referral sources, achieving and exceeding payer mix goals. Complete weekly and monthly reports to track sales activity and results. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Marketing Liaison for Fairview Health and Rehabilitation Center
      • May 2010 - Jan 2011

      Develop strategies to maximize resident admissions in accordance with company sales plan. Market facility services to Physicians and other key decision makers and referral sources. Consistently exceed sales goals, meeting 110% or more, including #2 ranking nationwide for sales and growth. Successfully build new business through planning and executing sales activities including special events and promotions. Selected to participate in exclusive sales and professional development program due to sales success. Show less

    • United States
    • Wireless Services
    • Co-Owner
      • Dec 2003 - Dec 2008

      Utilized dynamic sales skills and business acumen with a business partner to successfully launch, grow, and manage successful wireless telecommunications company. Aggressively pursued new business through cold calling and business-to-business sales, and maintained loyal customer base through relationship-focused account management. Researched products, negotiated pricing, and managed store layout. Identified hidden opportunities and delivered presentations. Managed employee hiring, training and development. Show less

    • Non-profit Organizations
    • Retail Store Manager
      • Aug 2002 - May 2003

      Through a series of progressively-challenging positions, consistently delivered significant sales increases and earned numerous promotions and recognition for outstanding performance. Managed full scope of operations for retail store providing advanced technologies in voice, data and media entertainment. Developed and implemented strategic plans to achieve sales goals while simultaneously ensuring outstanding customer experience. Hired, trained and scheduled employees, drove marketing efforts and oversaw store inventory, returns and payments / cash handling. Show less

    • Indirect Account Executive
      • Nov 2000 - Aug 2002

      As primary contact between Sprint and authorized representatives (AR), enhanced sales efforts by fostering strong working relationships with local dealers and national accounts such as Kmart, Office Depot, Office Max, Target and Wal-Mart. Communicated changes in product / service information, and managed sales team representing brand at AR locations. Trained staff on effective sales techniques, and developed contests and incentives that delivered significant sales results. Continuously brainstormed with AR management teams to develop and implement strategies for increasing sales. Show less

    • Senior Sales Representative
      • Dec 1998 - Nov 2000

      Initially hired as Customer Service Representative; rapidly promoted to sales role. Drove retail sales efforts to surpass existing store quotas and individual goals. Assisted with store management, and served as Acting Store Manager for three months during Store Manager’s leave of absence.

Education

  • Huntingdon College
    Bachelor's, Business Management
    2008 - 2010
  • The University of Alabama
    1995 - 1998

Community

You need to have a working account to view this content. Click here to join now