Experience

The Kenwood by Senior Star

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Community Relations Director

  • Sep 2022 - Present

  Responsible for sales and marketing of Independent living, assisted living, memory care, and nursing care at The Kenwood. Responsible for sales and marketing of Independent living, assisted living, memory care, and nursing care at The Kenwood.



Grandin Solutions

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Operations Manager

  • Apr 2021 - Apr 2022

  Assisted with business development identifying potential new customers. Assisted with recruitment of consultants. Other human resource functions. Assisted with business development identifying potential new customers. Assisted with recruitment of consultants. Other human resource functions.



Life Enriching Communities

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Corporate Healthservices Administrator

  • May 2009 - Apr 2011

  Responsible for multi site operations at Twin Lakes and Twin Towers Developed rehabilitation unit and grew census by 14%. Assisted with design and programming of new $20 million health services building. Improved customer experience through associate education and development. Responsible for multi site operations at Twin Lakes and Twin Towers Developed rehabilitation unit and grew census by 14%. Assisted with design and programming of new $20 million health services building. Improved customer experience through associate education and development.



GOOD NEIGHBOR CARE CENTERS, LLC

• United States

• Executive Director

  • Aug 2006 - May 2009

  Achieved 100% resident satisfaction on OHIO Department of Aging survey. The only assisted living community to achieve this. Restructured memory care units and programming to improve services. Developed risk management program Coached, mentored and trained new Executive Directors. Achieved 100% resident satisfaction on OHIO Department of Aging survey. The only assisted living community to achieve this. Restructured memory care units and programming to improve services. Developed risk management program Coached, mentored and trained new Executive Directors.



Saber Healthcare Group

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrator

  • Jan 2007 - Sep 2007

  Enhanced strategies to improve reimbursement. Enhanced strategies to improve reimbursement.



Carespring Health Care Management

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Administrator

  • Sep 2006 - Jan 2007

  Enhanced regulatory requirements, quality improvements, and survey preparedness. Enhanced regulatory requirements, quality improvements, and survey preparedness.



Horizon Bay Retirement Living

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Executive Director

  • Apr 2005 - Sep 2006

  Coordinated expansion and renovation of 35 year old building. Redeveloped dining services Negotiated contracts for therapy and wellness programs. Improved occupancy by 22% within first 90 days. Lead community through acquisition. Coordinated expansion and renovation of 35 year old building. Redeveloped dining services Negotiated contracts for therapy and wellness programs. Improved occupancy by 22% within first 90 days. Lead community through acquisition.



Bayley Life

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Vice President Resident Services

  • Jul 2002 - Apr 2005

  Lead campus expansion of independent living cottages, 26,000 sq. Ft. Wellness center, Adult Day program, and medical office building. Developed and executed sales, marketing, and business Developement of each entity. Instrumental in rebranding of organization including logo, website, and production of all marketing materials. Completed certificate of need/bed purchase agreement to develop rehab unit. Lead organization through initial JCAHO accreditation survey

• Assistant Administrator

  • Sep 2000 - Jul 2002

• Director of Marketing and Admissions

  • Aug 1997 - Sep 2000



Seasons Retirement Community

• United States
• Medical Practices

• Marketing counselor

  • Jun 1994 - Aug 1997

  Sales and marketing of 216 independent living apartments, 87 assisted living apartments. 100% occupied with a wait list.

• Administrator in Training

  • Jan 1997 - Jun 1997

  Assisted with initial licensing of Assisted Living. Developed customer service program.

• Dining Room Supervisor

  • Jan 1991 - Jun 1994

  Supervised all servers and ensured residents had a pleasurable dining experience. Assisted with planning and execution of private parties and marketing events.

• Dining Room Server

  • Nov 1988 - Jan 1991

  Server in the independent living and assisted living dining room.