Kristen Jasper
Customer Success Manager at Resi Media, LLC (formerly Living As One)- Claim this Profile
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Bio
Nam Anh Johnson
I had the immense privilege of working alongside Kristen as a teammate but also as a team lead. Kristen has such a keen eye for detail and customer experience. There is no doubt that she made the team better by asking the hard questions. Kristen stepped in whenever needed and did not hesitate to take on enterprise customers. It was a joy to work together!
Nam Anh Johnson
I had the immense privilege of working alongside Kristen as a teammate but also as a team lead. Kristen has such a keen eye for detail and customer experience. There is no doubt that she made the team better by asking the hard questions. Kristen stepped in whenever needed and did not hesitate to take on enterprise customers. It was a joy to work together!
Nam Anh Johnson
I had the immense privilege of working alongside Kristen as a teammate but also as a team lead. Kristen has such a keen eye for detail and customer experience. There is no doubt that she made the team better by asking the hard questions. Kristen stepped in whenever needed and did not hesitate to take on enterprise customers. It was a joy to work together!
Nam Anh Johnson
I had the immense privilege of working alongside Kristen as a teammate but also as a team lead. Kristen has such a keen eye for detail and customer experience. There is no doubt that she made the team better by asking the hard questions. Kristen stepped in whenever needed and did not hesitate to take on enterprise customers. It was a joy to work together!
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Experience
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Customer Success Manager
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Aug 2021 - Present
Proactively supporting customers, and building relationships, while aligning customers and organizational goals. Strategically supporting the customer within the tech space, while proactively generating long-term loyalty and retention.
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Orders Specialist / Billing and Receivables Specialist
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Apr 2020 - Sep 2021
Processing orders, and delegating customers' service timeline. Manage customer accounts, payments, and communication. Problem solving and bridging communication for customers, and between teams.
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Fine Artist
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Jan 2018 - Present
Abstract Impressionist artist working with Oils, Alcohol inks, Acrylic and Watercolors. Fine art, Home Decor, commissions, Art Classes & Workshops. Abstract Impressionist artist working with Oils, Alcohol inks, Acrylic and Watercolors. Fine art, Home Decor, commissions, Art Classes & Workshops.
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Owner & Creative Director
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Dec 2009 - Jun 2020
Small business, specializing in business identity, branding, and social media. Small business, specializing in business identity, branding, and social media.
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Marketing by SOS
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United States
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Offsite Senior Graphic Designer
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Aug 2019 - Mar 2020
Create print & digital collateral and branding for Orthodontic & Pediatric Dentistry. Focused on branding and graphics to delivery office communications via customer facing materials. Create print & digital collateral and branding for Orthodontic & Pediatric Dentistry. Focused on branding and graphics to delivery office communications via customer facing materials.
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ClubCorp
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United States
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Hospitality
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100 - 200 Employee
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Offsite Graphic Designer
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Jul 2018 - Aug 2019
Create customer facing print & digital signage to promote events and programs within individual Clubs. Create customer facing print & digital signage to promote events and programs within individual Clubs.
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Bent Tree Bible Fellowship
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United States
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Religious Institutions
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1 - 100 Employee
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Graphic Designer
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Jan 2013 - Aug 2019
Create print & digital signage to share Bent Tree’s programs & missions. Create print & digital signage to share Bent Tree’s programs & missions.
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Red Mango, Inc.
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United States
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Graphic Designer
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Nov 2011 - Jun 2012
Worked to create promotional signage, print designs & packaging to reflect the brand identity, and to inform the customer of products and promotions. Worked to create promotional signage, print designs & packaging to reflect the brand identity, and to inform the customer of products and promotions.
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TPN
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France
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Musicians
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1 - 100 Employee
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Art Director
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Sep 2006 - Dec 2009
Specialized with the Bank of America and 7-Eleven accounts, focusing on promotional signage and print. Worked with Account Service, Production, Print Process & Project Management. Worked to establish brand standards & style guides. Specialized with the Bank of America and 7-Eleven accounts, focusing on promotional signage and print. Worked with Account Service, Production, Print Process & Project Management. Worked to establish brand standards & style guides.
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TracyLocke
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Guatemala
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Advertising Services
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1 - 100 Employee
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Art Direction Intern
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Mar 2006 - Aug 2006
Worked with Account Service focusing on campaign concepts, logos,brand identity & design. Worked on multiple accounts including Pepsi, Frito Lay, and 7-Eleven. Worked with Account Service focusing on campaign concepts, logos,brand identity & design. Worked on multiple accounts including Pepsi, Frito Lay, and 7-Eleven.
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Receptionist / Office Manager
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Mar 2003 - May 2006
Managed employee schedules, and worked first-hand with customers. Liaison between doctor and patients. Handled customer service, scheduled appointments, worked with billing insurance, established training manuals and office procedures. Managed employee schedules, and worked first-hand with customers. Liaison between doctor and patients. Handled customer service, scheduled appointments, worked with billing insurance, established training manuals and office procedures.
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Education
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Texas A&M University-Commerce
Bachelor of Fine Arts - BFA, Art Direction