Experience

Potawatomi Casino Hotel

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Systems User Experience Technical Writer

  • Sep 2022 - Present

• Beverage Department Manager

  • Jun 2017 - Sep 2022

  Department manager for beverage and cocktail service to not only gaming floor guests, but High Rollers Room and Cabaret Style Theater Service. -Oversee a team of 10 managers, 2 supervisor, adminstrative assistant, 115 frontline team members ( cocktail servers, bartenders and barbacks).-Responsible for department scheduling, financials, budget, inventory, performance appraisals-Property of 1.1 million square feet; Beverage department services 3,000 slots machines, 20 table poker room, 100 tables games, OTB room, 500 seat theater, 200 person capacity bar in center of gaming floor, 10 seat video poker bar, and high rollers room Show less

• Assistant Department Manager

  • Oct 2014 - Jun 2017

• Beverage Shift Manager

  • May 2010 - Oct 2014

• Restaurant Server

  • Jan 2006 - May 2010