Kristen Gajdica

Senior Product Manager at Omatic
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

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Elizabeth Luckett

Kristen worked as a business manager at my company. She was an exemplary employee, always professional, and hard working. In this job, Kristen had to constantly handle multiple projects, customer service interactions, and several overarching responsibilities to the business. She not only managed the existing business, she also assisted in launching an entirely new vertical within it. During her time at my company, revenue increased by 50%. Kristin always took on new projects eagerly, constantly went over and above, and positively responded to constructive feedback. She is an excellent strategic thinker and problem solver. She is highly motivated, very personable and enjoyable to work with. I highly recommend Kristen Gajdica.

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Credentials

  • Pragmatic Marketing Certified - Level III (PMC-III)
    Pragmatic Institute
    Jun, 2020
    - Nov, 2024
  • Blackbaud Certified, Professional
    -

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Product Manager
      • Mar 2023 - Present

      At Omatic Software, we are committed to creating software that makes a meaningful impact on non-profits. I am responsible for overseeing the development and delivery of our products. I identify customer needs and market trends, and use this information to make data-driven strategic decisions about product development. I collaborate with cross-functional teams to ensure successful product launches and customer satisfaction.

    • Product Manager
      • Mar 2021 - Mar 2023

      I bring a deep understanding of our customers' needs and challenges, as well as extensive product knowledge, to my role. I work closely with our clients to understand their unique requirements and use that insight to guide the development of our software products.

    • Associate Product Manager
      • May 2020 - Feb 2021

    • Consultant
      • Apr 2018 - Apr 2020

      Delivered product training on all Omatic products integrating with the Raiser's Edge. Implemented connectors from ImportOmatic to Luminate, Classy, MailChimp, Engaging Networks, and a number of other platforms. Designed and completed database migrations and audits for Raiser's Edge clients.

    • Support Analyst
      • Apr 2017 - Mar 2018

      Ensured customer satisfaction driving towards maximized customer service at all times. Helped clients troubleshoot errors, deepen product knowledge, and explain technical concepts. Collaborated with Development team to resolve coding errors. Became the support expert for Luminate Online integrations.

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Development Associate, BcRE - Pro
      • Jan 2015 - Apr 2017

      Managed Raiser's Edge database integrity (including the implementation of Events and Membership Modules) and all database integrations to The Raisers Edge and The Financial Edge from Counterpoint, Salesforce, Outbound, GoDaddy, and EventBright. Executed data migration of 40,000+ records out of The Raiser's Edge. Reconciled data and donations with associated databases (Financial Edge, CounterPoint, and Outbound) . Redesigned Campaign, Fund and Appeal structure, and re-coded all gifts in database to reflect a consistent structure. Assisted with planning and execution of member events including benefits, receptions, and MMDG Open House. Ensured timely and accurate gift entry, acknowledgements, renewal mailings and record updates. Show less

  • Jai Yoga Arts
    • Brooklyn, NY
    • Business Manager
      • 2014 - Apr 2015

      Managed all business aspects of the studio including payroll processing, running financial reports, managing and designing marketing and social media campaigns, and managing operations. Increased studio revenue by 50%. Managed all business aspects of the studio including payroll processing, running financial reports, managing and designing marketing and social media campaigns, and managing operations. Increased studio revenue by 50%.

    • United States
    • Oil and Gas
    • 200 - 300 Employee
    • Accounting Contractor
      • 2013 - 2014

      Coordinated development of BOLO (accounting system) queries to automate Gas-Balancing Statements and Well Pay-Out Statements. Executed critical review of production reconciliation between field volumes and accounting system volumes to identify corrective actions. Coordinated development of BOLO (accounting system) queries to automate Gas-Balancing Statements and Well Pay-Out Statements. Executed critical review of production reconciliation between field volumes and accounting system volumes to identify corrective actions.

Education

  • Texas Christian University
    Bachelor of Fine Arts (BFA), Modern Dance
    2009 - 2013
  • Texas Christian University - M.J. Neeley School of Business
    Bachelor of Business Administration (BBA), Entrepreneurial Management
    2009 - 2013

Community

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