Caseworker

• Jan 2013 - Present

Art Instructor

• Sep 2012 - Jan 2013

Texas Works Advisor

• Apr 2008 - Feb 2011

- Certified clients for Food Stamps (SNAP), Medicaid and Temporary Assistance for Needy Families (TANF) in accordance with federal and state guidelines - Provided appropriate referrals for health care, childcare, job searching, unemployment, housing, other public benefits and non-profit assistance - Coordinated with interpreters to provided services for non-English speaking clients on daily basis - Maintained complete, updated case files and financial documentation. - Certified clients for Food Stamps (SNAP), Medicaid and Temporary Assistance for Needy Families (TANF) in accordance with federal and state guidelines - Provided appropriate referrals for health care, childcare, job searching, unemployment, housing, other public benefits and non-profit assistance - Coordinated with interpreters to provided services for non-English speaking clients on daily basis - Maintained complete, updated case files and financial documentation.

Co-founder and Youth Coordinator

• Oct 2005 - Nov 2006

- Co-developed Kenyan based NGO for human rights and peacebuilding - Collaborated on creation of bylaws and organizational policies - Created organizational website - Coordinated youth art contest on peace and human rights - Developed contacts with community leaders to promote art contest - Raised funding for art contest - Co-developed Kenyan based NGO for human rights and peacebuilding - Collaborated on creation of bylaws and organizational policies - Created organizational website - Coordinated youth art contest on peace and human rights - Developed contacts with community leaders to promote art contest - Raised funding for art contest

Masters in Peace, Conflict Resolution, and International Relations

• Aug 2003 - Aug 2004

Monitoring and Evaluation Specialist

• Sep 2001 - Jun 2003

Evaluated and developed information system to evaluate program performance, reveal trends, write effective grants, and report activities - Provided technical assistance and training to staff on data collection and recording - Coordinated data collection, analysis, and reporting as required by funding sources- Evaluated and developed electronic methods of data collection and analysis

Shelter Coordinator

• Sep 1999 - Sep 2001

- Hired, trained, scheduled, and supervised hourly staff for shelter coverage- Trained staff on active listening and conflict resolution skills - Took appropriate steps to deal with emergencies and resolve conflicts peacefully- Provided 24-hour emergency support for part time staff- Updated, maintained, and made available shelter policies procedures, forms, and files- Developed shelter outcome measurement tools and monitored use of tools - Collected data and completed statistical summaries