Experience

Fulton Grace Realty

• United States
• Real Estate
• 200 - 300 Employee

• Rental Account Manager

  • May 2015 - Present

  -Created social media campaigns for Facebook, Instagram, Twitter, LinkedIn, Pinterest -Responsible for maintaining third party management property listing database -Prepared lease documents for approved private listing applications -Coordinated MLS showing requests -Performed front desk and office manager duties -Created social media campaigns for Facebook, Instagram, Twitter, LinkedIn, Pinterest -Responsible for maintaining third party management property listing database -Prepared lease documents for approved private listing applications -Coordinated MLS showing requests -Performed front desk and office manager duties



Paper Source

• United States
• Retail
• 500 - 600 Employee

• Custom Print Invitations Expert

  • Feb 2014 - Apr 2015

  - Acted as primary Custom Print department contact for 90+ stores nationwide- Verified, processed and tracked daily progress of orders throughout the production process- Provided administrative, issue resolution and supervisory support to National Manager- Coordinated with vendors, interdepartmental staff, and store associates throughout order process

• Custom Print Administrative Assistant

  • 2013 - 2014

  - Processed all web-to-print orders; facilitated changes, reprint requests and status inquiries- Coordinated with internal IT team and vendor contacts to reduce order failure rates - Verified data entry to ensure accurate order sales reporting and shipment posting

• Lead Customer Service Representative

  • 2011 - 2013

  - Promoted to Lead Representative, 2012- Provided customer service to store associates and customers via phone, email, and live chat- Handled all web based returns, created RMA documents and processed refund transactions- Trained team of 10+ representatives in invitations, inventory tasks, and communication



The Chopping Block

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Floor Associate

  • 2008 - 2011

  -Assisted the Private Events department in preparing the staff and space for events -Strategized with the Buyer in reviewing merchandise and identifying the needs of our customers -Received Employee of the Month designation – January 2009 -Provided Front Desk assistance by directing calls, registering students, and processing shipments -Assisted the Private Events department in preparing the staff and space for events -Strategized with the Buyer in reviewing merchandise and identifying the needs of our customers -Received Employee of the Month designation – January 2009 -Provided Front Desk assistance by directing calls, registering students, and processing shipments



DeVry University

• United States
• Higher Education
• 700 & Above Employee

• Center Support Personnel

  • 2005 - 2006

  -Responsible for entering new student applications for admission advisory team -Supported full-time staff in developing a mentoring relationship with students -Analyzed student records to reduce system errors -Responsible for entering new student applications for admission advisory team -Supported full-time staff in developing a mentoring relationship with students -Analyzed student records to reduce system errors