Experience

Feliciano School of Business - Montclair State University

• United States
• Higher Education
• 1 - 100 Employee

• Assistant Director, Graduate Programs

  • Aug 2022 - Present

• Senior Coordinator, Graduate Programs

  • Feb 2020 - Aug 2022

  Provide program management, administration, and academic advising to three Blended and Online Masters Analytics programs, two Blended 4+1 Bachelor’s Programs, Blended and Online MBA/MSBA Dual Degree Program, and three Online Graduate Certificate Programs.Oversee four faculty Graduate Program Coordinators in their evaluation of student applications Manage the admissions and enrollment processes for the MBA, three MS Analytics programs, two Dual Degree and Combined ProgramsDirect and supervise the Recruitment and Enrollment Coordinator and Graduate Assistants or student supportCollaborate with Emerge (OPM) on marketing, recruitment and enrollment of our online programsDevelop, organize and conduct orientations, workshops, meet-ups and other student success initiatives in collaboration with the Graduate Program CoordinatorsWork with Department Chairs and the MBA Associate Director to schedule courses in various online and blended modalitiesImplemented the MSBA Mentorship Program and Student/Alumni Ambassador Program to increase student enrollment and/or engagementLead or assist in curriculum redevelopment and the submission of new curriculum proposalsConstructs appropriate budgets in collaboration with the Graduate Program Coordinators, The MBA & Graduate Programs Office and the Associate DeanCompiles and analyzes data to assist in admission, enrollment, student success or program development initiatives Show less

• MBA Advisor

  • Oct 2017 - Feb 2020

  Analyze and render decisions on all Departmental MBA applications and GMAT/GRE waiver requests Developed an admissions reporting tool to track applications and improve accuracy and consistencyProject Manager for the implementation of the MBA Student Primer and acted as a liaison with Cengage SupportOrganized and led the first Career Development and Advancement Workshop series for studentsPerform academic advising to over 255 MBA studentsMonitor and guide all MBA students in regards to program performance and retention Conduct academic audits to determine eligibility for full matriculation through the use of MTSEvaluate warning, probation and dismissal letters from the Graduate School and review program appeals Assess over 522 MBA academic audits, determine eligibility for graduation and submit program modificationsContributed to the completion of the MBA and MSBA new curriculum revision and submissionProvide support at information sessions, orientations, executive speakers, and all other MBA functions Show less



Montclair State University

• United States
• Higher Education
• 700 & Above Employee

• Adjunct Professor

  • Sep 2019 - Present

  New Student Seminar New Student Seminar



Montclair State University

• United States
• Higher Education
• 700 & Above Employee

• Student Accounts Specialist

  • Feb 2015 - Oct 2017

  • Administered and coded TouchNet payment plans to ensure the accuracy of over 3500 student contracts per term• Managed the University’s health insurance waiver and enrollment process for over 18,000 students• Processed third party billing and contracts for Federal, State and County agencies in Ellucian Banner• Initiated the processing of refunds to third party agencies for students who have withdrawn• Facilitated the reporting of student deposits and processed refunds upon departmental approval• Collaborated with Residential Education and the Office of Financial Aid to assess deposit waivers• Constructed PowerPoint presentations and represent the office at orientations and seminars• Trained various departments on the assessment of fees and accounts receivable procedures• Guide students and resolve inquiries that are received by phone, email, and in person• Maintained an understanding of departmental, University, and State rules and regulations that govern the handling of student accounts receivable and State Financial aid Show less

• MBA Graduate Office Assistant

  • Sep 2014 - Feb 2015

  • Assisted the MBA Director and the MBA Office in conducting information sessions for prospective students• Advised MBA students on all aspects of the program from application to experience



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Food Service Director

  • Apr 2013 - Aug 2013

  • Managed the operations of an Executive Chef and over 10 employees within a cafeteria, catering and vending• Operated a full subsidy account with a financial responsibly of over $750,000 in sales annually• Produced annual budgets and assisted in conducting quarterly business reviews• Implemented the MyAssistant catering program to improve efficiency and customer satisfaction

• Food Service Director

  • Mar 2012 - Apr 2013

  • Oversaw 3 managers and 25 employees throughout 3 cafeterias, a company store, catering and vending• Led a Multi-Unit Operation with a financial responsibly of over $2,000,000 in sales annually• Strategized on new business opportunities and expanded footprint in launching new accounts• Performed staffing, interviewing, training and employee coaching• Executed special events for over 2000 people in regards to Kraft initiatives or marketing campaigns• Held the position of District Marketing Lead, improving station development to increase sales• Awarded the annual “Boomerang” award for the most improved and successful business out of 186 accounts Show less

• Assistant Food Service Director

  • Jul 2010 - Mar 2012

  • Directed 27 employees throughout two cafeterias and a company store• Reconciled all financial information including sales, accounts payable, payroll, and catering billing• Processed the billing of products for over 10 Bloomberg accounts in North America• Developed a safety training seminar with CPR Certifications for all employees