Kristen Burnett

Implementation Project Manager at Baker Hill
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Contact Information
Location
Greater Indianapolis, IN

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Experience

    • United States
    • Banking
    • 100 - 200 Employee
    • Implementation Project Manager
      • Oct 2020 - Present

      Duties/Job Tasks: - Coordinates internal resources and third parties/vendors for the execution of projects -Ensures that all projects are delivered on‐time, within scope, within budget and including committed content - Assists in the definition of project scope & objectives, involving all relevant stakeholders. - Ensures technical feasibility - Ensures resource availability and allocation - Develops a detailed project plan to monitor and track progress - Manages changes to the project scope, project schedule, and project costs using burn down reports - Measures project performance using appropriate tools and techniques - Reports and escalates to management as needed - Successfully manages the relationship with the client and all internal and 3rd party stakeholders - Performs risk management to minimize project risks - Establishes and maintains relationships with third parties/vendors - Creates and maintains comprehensive project documentation - Pro‐actively engages present and future stakeholders in design, priority setting, and implementation. - Builds coalitions among the various stakeholders; negotiates authority to move the project forward. - Creates a sense of belonging and ownership among team members. - Consults and provides advice, facilitates discussion and resolves conflict; establishes trust; builds and uses cross‐functional relationships to accomplish project objectives. - Prioritizes own and team’s work. Anticipates consequences of actions, potential problems, or opportunities for change. Sets and meets realistic deadlines. - Forecasts changes and communicates current and projected issues. - Ensures a high level of fiscal control and accountability for project budget. - Creates within the team a shared focus on the importance of achieving results. - Creates work standards for project; establishes/defines roles & responsibilities, specific outcomes, and clear measures for quality and success of the team Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Concierge Coach / Graduate Assistant
      • Sep 2018 - May 2020

      Provided one-on-one tele-coaching services to 30 undergraduate and graduate students. Networked effectively with faculty and staff in order to connect students with the proper resources. Utilized university software to organize, log, and share critical information. Offered high quality customer service and support to direct reports. As a Graduate Assistant I answered phones and transferred calls, took detailed messages from callers and directed visitors to their meeting rooms, completed daily assigned tasks (i.e. research and projects), maintained the office environment and structure, represented the office at meetings and events, and communicated and shared information with the community about the office. Highlightso Tele-communicated with 30+ faculty, staff, and students to coordinate critical resources. Show less

    • Lean Six Sigma
      • Aug 2018 - Oct 2018

      Attended 4 separate 7-hour training sessions. Obtained an understanding of the concepts, implementation and objectives of Six Sigma. Highlightso Ability to use a structured approach to facilitate efficiency and problem solving.o Knowledge of the DMAIC methodology.

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Consultant
      • May 2019 - Nov 2019

      Led projects centered around selection and development assessments and training. Delivered psychometric assessments and training to individuals and organizations. Provided verbal and written feedback to hiring teams to assist in the hiring process. Assisted with individual coaching. Highlights: o Authored 5+ final assessment reports for various clients. o On-boarded and trained 2 individual consultant trainees. o Vetted and Interviewed 10+ traineeship applicants. Leadership Roles: - Head of Talent Acquisition - Head of Trainee Learning Show less

    • United States
    • Business Consulting and Services
    • Consultant
      • Sep 2018 - Jul 2019

      Met deadlines set by head faculty and core team members. Communicated effectively and promptly with team leaders and team members. Took accurate reliable notes during weekly status meetings. Balanced time effectively between 2 or more different projects. Led projects and teams to meet client goals and deliverables. Highlights: o Streamlined and cut down campus adviser 101 training by 45 minutes. o Produced a FES report that gives promotion and salary recommendations for 100+ positions for 250+ employees. Show less

    • Higher Education
    • 300 - 400 Employee
    • Intern to Human Resources Director
      • Jan 2018 - Jan 2018

      Assisted in the new employee onboarding process. Organized employee files and ensured that all federal paperwork was up-to-date. Scanned paperwork and systematized electronic files. Transferred the employee exit interview from paper format to an online survey. Highlights: o Audited I9 forms for all 300+ employees. o Updated and organized job descriptions for 50+ positions. Assisted in the new employee onboarding process. Organized employee files and ensured that all federal paperwork was up-to-date. Scanned paperwork and systematized electronic files. Transferred the employee exit interview from paper format to an online survey. Highlights: o Audited I9 forms for all 300+ employees. o Updated and organized job descriptions for 50+ positions.

Education

  • Franklin College
    Bachelor's degree, Psychology
    2014 - 2018
  • Valdosta State University
    Master's degree, Industrial and Organizational Psychology
    2018 - 2020

Community

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