Experience

Eagle Physicians & Associates, P.A.

• United States
• Medical Practices
• 100 - 200 Employee

• Medical Billing and Insurance Specialist

  • Mar 2022 - Present

  Responsible for posting insurance payments, timely follow-up and resolution of accounts receivable problems, assisting Eagle patients and Eagle sites with account and insurance questions. Cash posting and denial management. Responsible for posting insurance payments, timely follow-up and resolution of accounts receivable problems, assisting Eagle patients and Eagle sites with account and insurance questions. Cash posting and denial management.



Vivid Dental Westchester

• High Point, North Carolina, United States

• Dental Office Manager

  • Oct 2019 - May 2021

  •Treatment planned patient treatment recommended by the doctor. •Schedule patient appointment(s). •Managed the practice marketing and communications. •Maintained patient financial accounts. •Verified insurance plan and coverage. •Worked with patients to develop payment plans and schedules that meet patient needs. •Follow up on past due payments. •Oversee accounts receivable and accounts payable. •Secured pre-authorization or proposed treatment plans. •Interviewed potential job applicants. •Managed the hiring and ongoing performance of staff. •Administered the day-to-day activities of the business office, including patient and employee relations. Show less



Winston Salem

• Winston Salem, NC

• Administrative Support Associate- Billing and Receivables

  • Oct 2018 - Oct 2019

  •Reviewed and analyzed students' accounts using Banner 8 software. •Assisted students with setting up payment plans for tuition and fees. •Processed adjustments on student accounts. •Reviewed and analyzed students' accounts using Banner 8 software. •Assisted students with setting up payment plans for tuition and fees. •Processed adjustments on student accounts.



Well partners Adult Dental and Vision Clinic

• Columbia, South Carolina, United States

• Patient Care Coordinator

  • Jan 2016 - Sep 2018

  •Proficient in Eaglesoft dental software and Revolution Electronic Health Record (EHR) optometry software. •Highly skilled in medical billing and coding. •Provided full front office receptionist and administrative support for the Dental and Vision Clinic. •Scheduled appointments, tests and procedures. •Proficient in Eaglesoft dental software and Revolution Electronic Health Record (EHR) optometry software. •Highly skilled in medical billing and coding. •Provided full front office receptionist and administrative support for the Dental and Vision Clinic. •Scheduled appointments, tests and procedures.



The Ritedose Corporation

• United States
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Bulk Associate

  • Feb 2014 - Dec 2015

  •Followed client Standard Operating Procedures (SOP) for administering procedures, safety and health guidelines and c-GMP- Guidelines. •Collected samples of finished product for testing. •Maintained a professional team-oriented working relationship with fellow employees. •Documented data into batch record and Epicor. •Followed client Standard Operating Procedures (SOP) for administering procedures, safety and health guidelines and c-GMP- Guidelines. •Collected samples of finished product for testing. •Maintained a professional team-oriented working relationship with fellow employees. •Documented data into batch record and Epicor.



The Cooperative Ministry

• Columbia, South Carolina, United States

• Crisis Assistance Case Manager/ Affordable Care Act Navigator

  • Sep 2012 - Jan 2014

  •Educated consumers on provisions and requirements for the Affordable Healthcare Act. •Assisted consumers in applying for healthcare coverage and enrollment. •Reviewed eligibility determination notice with the consumer. •Assisted clients in need of services (clothes, food, rental assistance). •Worked closely with homeless, working poor, and veterans through in-depth case management and referral process. •Educated consumers on provisions and requirements for the Affordable Healthcare Act. •Assisted consumers in applying for healthcare coverage and enrollment. •Reviewed eligibility determination notice with the consumer. •Assisted clients in need of services (clothes, food, rental assistance). •Worked closely with homeless, working poor, and veterans through in-depth case management and referral process.



Sears

• United States
• Retail
• 700 & Above Employee

• Merchandise Associate

  • Oct 2011 - Sep 2012

  •Ensured customer service benefit and controlled merchandise when required. •Monitored inventory of all supplies. •Administered cash registering process and credit card issuance. •Ensured customer service benefit and controlled merchandise when required. •Monitored inventory of all supplies. •Administered cash registering process and credit card issuance.



Walgreens

• United States
• Retail
• 700 & Above Employee

• Management Intern/Photo Specialist

  • Jun 2008 - Feb 2009

  •Managed and motivated a team to increase sales and ensure efficiency. •Managed stock levels and made key decisions about stock control. •Handled staffing issues such as interviewing potential staff, conducting performance reviews, as well as providing training and development. •Managed and motivated a team to increase sales and ensure efficiency. •Managed stock levels and made key decisions about stock control. •Handled staffing issues such as interviewing potential staff, conducting performance reviews, as well as providing training and development.



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Mar 2006 - May 2008

  •Scanned items, applied coupons, and promotional codes. •Checked prices, processed payments, and making changes. •Bagged items, counted draw balances, greeted customers and maintained a clean store environment. •Scanned items, applied coupons, and promotional codes. •Checked prices, processed payments, and making changes. •Bagged items, counted draw balances, greeted customers and maintained a clean store environment.