Kristen Ireland

Executive Assistant at Tomorrow Health
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh-Durham-Chapel Hill Area

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Executive Assistant
      • Jul 2023 - Present

      New York, New York, United States Providing both business and personal assistance to the CEO. Responsibilities include calendar management and travel coordination.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Google Workspace Admin
      • Jan 2022 - Oct 2022

      New York, New York, United States • Managed the company’s growing Google Workspace to set up best practices in order to scale as more employees were added. • Onboarded/offboarded employees to Google Workspace and the SSO applications utilizing it (Slack, Miro, Jira, Atlassian, Bitbucket). Created onboarding documents and procedures, tracked the process in Jira for visibility and audits, and followed up with employees to ensure successful onboarding. • Worked with teams to create an employee hierarchy within Workspace… Show more • Managed the company’s growing Google Workspace to set up best practices in order to scale as more employees were added. • Onboarded/offboarded employees to Google Workspace and the SSO applications utilizing it (Slack, Miro, Jira, Atlassian, Bitbucket). Created onboarding documents and procedures, tracked the process in Jira for visibility and audits, and followed up with employees to ensure successful onboarding. • Worked with teams to create an employee hierarchy within Workspace groups to allow different security measures based on job role requirements. (Contractors, employees working on projects, C-Suite executives, etc.) • Tracked Workspace use, generating monthly reports to view inactive accounts to conserve licenses. Recorded these for upper management review and future audits. • Procured additional licenses as needed via our Google representative, also managed licenses for company applications (Slack, Miro, Jira, Atlassian, Bitbucket). • Troubleshooted with employees regarding onboarding, 2FA, SSO applications, and general account questions. Set up training events with our Google rep as needed. • Ensured the Workspace was secure via the Google Security tracking and device security compliance software. Collaborated with our security team to ensure the Workspace and users were in compliance. • Maintained a clear, organized, up to date overview of the Google Workspace and onboarding/offboarding steps so another employee could cover the role int the event of PTO or sick days.

    • Executive Assistant
      • Oct 2021 - Oct 2022

      New York, New York, United States • Assisted the CTO and VP of Cloud Engineering for an international tech company. Began as a contract hire and then transferred to full-time employee at the 3-month mark. • Operated multiple email accounts for the CTO/VP - this included email prioritization, sorting, filing, and responding as needed. • Maintained his calendar across two platforms that worked around multiple time zones and international clients. • Executed executive’s payroll, expense reports, and financial document… Show more • Assisted the CTO and VP of Cloud Engineering for an international tech company. Began as a contract hire and then transferred to full-time employee at the 3-month mark. • Operated multiple email accounts for the CTO/VP - this included email prioritization, sorting, filing, and responding as needed. • Maintained his calendar across two platforms that worked around multiple time zones and international clients. • Executed executive’s payroll, expense reports, and financial document organization. • Planned in-person and virtual events for international team members. This includes holiday events, Summits, and monthly in-person workshops. Assisted team with international travel - including flight, hotel, and ground transport.

    • Executive Assistant (Remote)
      • 2019 - Oct 2021

      Columbus, Ohio, United States • Assistant to the founder and partner, our goal is to incorporate tech and robotics into underfunded schools across the country. • Responsible for maintaining company email, calendar/schedule, and creating documents. • Aided in securing funding for the company, revised and finalized grant letters. • Established partners for the company and connected with businesses to collaborate. • Organized shipping and receiving of tech materials.

    • Executive Assistant (Remote)
      • 2016 - 2017

      • Served as a remote assistant to the CEO, CFO, and an aid to in house employees. Managed the business and was the point of contact while the CEO would travel to meetings. • Managed $2M in collections, responsible for calling debtors and negotiating payment plans with debtors and legal or financial firms. • Maintained calendar for CEO including his business travel, conference calls, private events, and daily meetings. • Assisted CEO with booking appointments, gathering files and… Show more • Served as a remote assistant to the CEO, CFO, and an aid to in house employees. Managed the business and was the point of contact while the CEO would travel to meetings. • Managed $2M in collections, responsible for calling debtors and negotiating payment plans with debtors and legal or financial firms. • Maintained calendar for CEO including his business travel, conference calls, private events, and daily meetings. • Assisted CEO with booking appointments, gathering files and coordinating calls with clients or other businesses, and booking travel. • Monitor CEO and company email. In charge of fielding, responding, and constructing emails to high level executives, including law firms and financial institutions. • Conducted extensive research on debtors using Lexus Nexus and other search engines to find personal contact information, current addresses, current business information, financial status, and repayment status. • Successfully recruited financial companies and lawyers to partner with the business. • Identified opportunities and implemented programs to streamline data entry and retrieval. • Created, modified, and maintained debtor master list, financial income, and call list. This included debtor contact information, payment status, last and next action needed. Also created and maintained templates for employees to use regarding debtor contact, business information, legal templates, and financial templates. • Set up Google Suites and Microsoft Office cloud systems for the business. Responsible for teaching employees how to use and maintain these systems, as well as upload or access files. Show less

    • Real Estate
    • 1 - 100 Employee
    • Real Estate Agent
      • Jun 2016 - Oct 2016

    • Administrative Assistant
      • Jan 2016 - Aug 2016

      Columbus, Ohio, United States • Responsible for creating brand awareness for the company. • Build and maintain relationships with children’s hospitals in the area. • Implemented, managed, and maintain the company CRM. • Completed daily data entry and invoicing. • Plan and perform daily cold call routine. • Seek out, respond to, and manage client’s orders. • Maintain company and personal emails, calendars, and schedules.

    • Administrative Assistant
      • Jun 2014 - Aug 2014

      Westerville, Ohio, United States Assisted in customer assistance, data entry, document scanning and organization.

Education

  • Harvard Extension School
    Bachelor of Liberal Arts, Extension Studies, English
    2021 - 2023
  • Woodbury University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2016 - 2016
  • Hondros College
    Real Estate
    2016 - 2016
  • New Albany High School
    Honors Diploma
    2011 - 2015

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