Experience

Hindmarsh

• Australia
• Construction
• 100 - 200 Employee

• Account Officer

  • Nov 2022 - Present

  Key duties include the following: - processing of payments by matching invoices to purchase orders and delivery dockets - Prepare cheques and EFT payments - Verify vendor statements and handle all correspondence involving accounts payable - Assist in resolution of complaints between the vendor and the customer - Assist with client's phone enquiries on accounts - Complete petty cash and expense claim reconciliations Key duties include the following: - processing of payments by matching invoices to purchase orders and delivery dockets - Prepare cheques and EFT payments - Verify vendor statements and handle all correspondence involving accounts payable - Assist in resolution of complaints between the vendor and the customer - Assist with client's phone enquiries on accounts - Complete petty cash and expense claim reconciliations



Tiger Lane

• Assistant Restaurant Manager

  • Oct 2022 - Nov 2022

  Key functions/duties: - Delivering outstanding customer experience which exceed their expectations - Upholding high safety standards and maintaining restaurant safety at all times, as well as ensuring Team Members are effectively trained to follow all WH&S procedures - Ensuring efficient restaurant operation - Involved in organising and supervise shifts & rosters by assisting with the preparation of staff rosters at least 7 days in advance according to forecasted occupancy and events to ensure promt service whilst controlling wage cost - Appraise staff performance performance and provide feedback to improve productivity - Train new and current employees on proper customer services practives - Assist in leading, training and upskilling our team - Assisting the Restaurant Manager in achieving budget forecast results through monitoring product, labour costs and wastage within the department - Assisting in the recruitment of staff in conjunction with the Restaurant Manager and Recruitment department - Holding daily briefings to ensure all staff are aware of special requirements in the restaurant such as service standards, food and beverage specials and dietary requirements Show less



Empire Global

• Harrison, Australia

• Accounting Bookkeeper

  • May 2022 - Oct 2022

  Key functions: - Record day to day financial transactions and complete the posting process - Enter data, maintain records and create reports and financial statements - Prepare, send and store invoices - Recording transactions such as income and outgoings, and posting them to various accounts - Manage obligations to suppliers, clients and third-party vendors Key functions: - Record day to day financial transactions and complete the posting process - Enter data, maintain records and create reports and financial statements - Prepare, send and store invoices - Recording transactions such as income and outgoings, and posting them to various accounts - Manage obligations to suppliers, clients and third-party vendors



Papa J's Resto Bar

• Front of House Assistant Manager

  • Jan 2022 - Oct 2022

  Front of House Operations:- Supervise FOH operations ensuring high standards of customer service are being met and restaurant goals are being achieved- To monitor staff service levels and to establish any areas that require attention of further training- Follow the correct cash up and management of bills and house accounts including cash and credit card transactions- Have constant and effective communication with the back of house team ensuring smooth flow of serviceManagement role:- Ensuring all items are being received from suppliers are of high standard and proper receiving and storing methods are adhered to- Monitoring and controlling stock levels- Providing guidance and direction to the front of the house team through leading by example- Actively respond and handle guest complaints and feedback as well as any kitchen issues that may arise- Attending and take an active role in all restaurant meetings by sharing information and supporting a culture of openness to new knowledge and passion for customer service Show less

• Food And Beverage Supervisor

  • Jun 2021 - Jan 2022



Lolo and Lola

• Watson

• Front of the House Staff

  • Feb 2019 - Apr 2021



Red Hill Thai Tea House

• Red Hill Local Centre, 1/1 Duyfken Place, Red Hill ACT 2603

• Front of the House Staff

  • Apr 2018 - Feb 2019



UBER

• Philippines

• Community Support Representative

  • Apr 2016 - Jul 2016

  Former Intern Former Intern