Senior Project Manager

• Jul 2022 - Present

Project Manager

• Jun 2019 - May 2020

Successfully and timeously completed projects within scope through effective strategizing and alignment to business goals, deadlines, schedules, budgets, and needed resources for Microsoft’s OCP (One Commercial Partner) account. Collaborated with the project management team to drive Agile transformation and migration progress for MLS&D client/account. • Steered initiation, planning, design, execution, monitoring, controlling and closure of projects. • Utilized Azure DevOPS to track user stories and projects. Led migration from smartsheet to DevOPS. • Successfully worked with the Website/portal OCP team, supporting daily meetings, communicating status, and requesting feedback on features, copy and design updates to the brand owners and internal team. • Facilitated meetings to identify project impediments, craft solutions and design roadmaps to resolve business issues, eliminate waste, and improve delivery processes; built consensus among stakeholders to empower continuous process improvements while promoting Agile concepts and best practices. • Generated internal weekly status reports and submitted to clients. Supported creative and client engagement teams and tracked campaign deliverables. • Document, report, and present project milestones, performance and status updates to executives. Tracked campaign deliverables to maintain project progress. Compiled and maintained project documentation. Show less

Sales Marketing Manager

• Nov 2016 - Nov 2017

Reporting to the office of the CEO, led a team of sales, production, distribution and inventory through planning and development of sales and marketing plans for fulfillment of goals established by general direction focused on company growth. • Prepared marketing, sales and financial analysis reports. Presented general state of affairs report and monthly projections to leadership team. • Analyzed new markets for expansion activities and supported sales force in bidding process with public and private entities. Cultivated good business relationships with customers and suppliers. • Accumulated 70% of the defaulted portfolio within six months. • Maximized value of customer service and gained sustainable competitive advantage by spearheading contingency plans for supply chain processes. • Supported human resources department with planning of labor overhead needs to meet company's objectives. Show less

Account Executive

• Apr 2016 - Nov 2016

Assessed customer needs and made recommendations to meet all customer’s financial needs. Delivered superior and consistent customer services to current and prospective customers. • Designed and coordinated sales plans to acquire new target clients. • Leveraged knowledge in compliance requirements and control issues to ensure processes and procedures adhere to regulatory compliance and guidelines. Assessed customer needs and made recommendations to meet all customer’s financial needs. Delivered superior and consistent customer services to current and prospective customers. • Designed and coordinated sales plans to acquire new target clients. • Leveraged knowledge in compliance requirements and control issues to ensure processes and procedures adhere to regulatory compliance and guidelines.

Account Executive

• Apr 2015 - Apr 2016

• Organized showcase events alongside marketing team. • Managed new portfolio, consistently meeting and exceeding monthly targets • Evaluated clients' needs by auto dealership to grant credits for vehicle financing. Established strategic evaluation plan for each auto dealership to exceed company's expectations. • Offered exceptional customer service by effectively meeting and exceeding customer's requests and expectations by fostering strong relationships with clients to maintain high level of service and client loyalty. Show less

Associate Account Manager

• Apr 2012 - Oct 2013

Served as a direct link to National Institute of Civil Aeronautics, (INAC), coordinating necessary processes for certification of the airline. • Created sales plans for charter flights inside and outside Venezuelan territory. Managed purchase of supplies, both for administrative area and for presentation events. Negotiated with certified suppliers and evaluated performance by measuring quality, pricing, and on time delivery. • Directed accounting department, ensuring solvency of company to various public entities. Implemented regulatory procedures to complete certification as a commercial airline for local and international operations Show less