Kristeen Romero π³βπ
HubSpot Specialist at RedPandas Digital- Claim this Profile
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English Native or bilingual proficiency
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Tagalog Professional working proficiency
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Cantonese Limited working proficiency
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Mandarin Elementary proficiency
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Japanese Elementary proficiency
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Kapampangan Limited working proficiency
Topline Score
Bio
Credentials
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Career Essentials in Generative AI by Microsoft and LinkedIn
MicrosoftOct, 2023- Sep, 2024 -
A Guide to Setting Boundaries in the Modern Workplace
LinkedInJan, 2023- Sep, 2024 -
Communication Foundations
LinkedInJan, 2023- Sep, 2024 -
Systems Thinking
LinkedInDec, 2022- Sep, 2024 -
ClickUp Intermediate Certificate
ClickUpNov, 2022- Sep, 2024 -
Introduction to Data Analytics
CourseraMar, 2021- Sep, 2024 -
The Expert SEO Content Writer Course
The Expert SEO Content Writer CourseJan, 2018- Sep, 2024 -
HubSpot Trainer Certification
HubSpot AcademyOct, 2023- Sep, 2024 -
HubSpot Sales Software
HubSpot AcademyNov, 2022- Sep, 2024 -
Inbound
HubSpot AcademyApr, 2021- Sep, 2024 -
Inbound Marketing
HubSpot AcademyApr, 2021- Sep, 2024 -
Delivering Client Success
HubSpot AcademySep, 2021- Sep, 2024 -
HubSpot Marketing Software
HubSpot AcademySep, 2021- Sep, 2024 -
HubSpot Reporting
HubSpot AcademySep, 2021- Sep, 2024 -
Social Media Marketing Certification Course
HubSpot AcademySep, 2019- Sep, 2024 -
Google Ads Certification
GoogleOct, 2018- Sep, 2024
Experience
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RedPandas Digital
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Australia
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Advertising Services
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1 - 100 Employee
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HubSpot Specialist
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Aug 2023 - Present
- Conducting Partner Scaled Onboardings - Streamlining & automating internal processes for HubSpot services - Conducting Partner Scaled Onboardings - Streamlining & automating internal processes for HubSpot services
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Owner / Consultant
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Jul 2023 - Present
Hei = ε = Happiness | "Hey Happy Ops" Hey Hei Ops provides support to HubSpot Partners and forward-thinking organizations, helping them and their clients get the most out of HubSpot, no-code, AI and other technologies. π© DM me if you: - are a business/agency looking for HubSpot training or support - have some cool tech to share - want to brainstorm HubSpot, no-code and AI solutions https://heyheiops.com/contact Hei = ε = Happiness | "Hey Happy Ops" Hey Hei Ops provides support to HubSpot Partners and forward-thinking organizations, helping them and their clients get the most out of HubSpot, no-code, AI and other technologies. π© DM me if you: - are a business/agency looking for HubSpot training or support - have some cool tech to share - want to brainstorm HubSpot, no-code and AI solutions https://heyheiops.com/contact
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GPT With Me
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United States
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Marketing Services
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Podcast Assistant
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Aug 2023 - Present
Assisting topic ideation and episode promotion.
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Show Host
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Jul 2023 - Aug 2023
I co-host this show with the amazing Nick Lafakis, full-time RevOps Strategist and avid AI connoisseur. We're both huge nerds excited about Generative AI! Our goal with the show? To give you the tools and know-how to really make the most of AI. Whether you're already in the field or just AI-curious, we're here to share what we know and hopefully inspire you to explore the amazing possibilities of Generative AI. Join us every Sunday (10 AM EST / 10 PM⦠Show more I co-host this show with the amazing Nick Lafakis, full-time RevOps Strategist and avid AI connoisseur. We're both huge nerds excited about Generative AI! Our goal with the show? To give you the tools and know-how to really make the most of AI. Whether you're already in the field or just AI-curious, we're here to share what we know and hopefully inspire you to explore the amazing possibilities of Generative AI. Join us every Sunday (10 AM EST / 10 PM GMT+8) https://www.youtube.com/@GPTWithMe
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Oxygen
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Egypt
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Advertising Services
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1 - 100 Employee
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RevOps Solutions Lead
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Feb 2023 - Aug 2023
Architecting and delivering HubSpot and no-code solutions for Oxygen and our clients.
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HubSpot Solutions Engineer
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Feb 2022 - Feb 2023
π HubSpot Diamond Partner Agency π #1 in Sprocketeer's HubSpot Top 5 (Oct 2022) Responsibilities: - Managing and executing complex HubSpot onboarding & data migration projects. - Strategizing HubSpot implementation, tailoring them to each clientsβ unique business needs and processes. - Consulting on cross-platform CRM integrations via official apps and APIs. - Supporting presales by engineering and communicating bespoke solutions via discovery calls, demos and proof ofβ¦ Show more π HubSpot Diamond Partner Agency π #1 in Sprocketeer's HubSpot Top 5 (Oct 2022) Responsibilities: - Managing and executing complex HubSpot onboarding & data migration projects. - Strategizing HubSpot implementation, tailoring them to each clientsβ unique business needs and processes. - Consulting on cross-platform CRM integrations via official apps and APIs. - Supporting presales by engineering and communicating bespoke solutions via discovery calls, demos and proof of concepts. - Conducting workshops and events to educate clients, internal teams and other HubSpot users. - Keeping clients, colleagues and myself up to date on the latest HubSpot features and industry developments.
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Data Analyst
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Feb 2021 - Feb 2022
π HubSpot Diamond Partner Agency π Integromat Social Media Contest 2021 Winner Engineering cross-platform integrations to streamline business processes, increase productivity and provide better visibility on company performance. Collaborating with sales, marketing, customer success and operations teams to optimize and document process improvements. Responsibilities: - Developing advanced technical integrations and workflows between HubSpot, ClickUp, BambooHR, Xeroβ¦ Show more π HubSpot Diamond Partner Agency π Integromat Social Media Contest 2021 Winner Engineering cross-platform integrations to streamline business processes, increase productivity and provide better visibility on company performance. Collaborating with sales, marketing, customer success and operations teams to optimize and document process improvements. Responsibilities: - Developing advanced technical integrations and workflows between HubSpot, ClickUp, BambooHR, Xero, etc. - Designing performance dashboards and cross-platform integrations across ClickUp, HubSpot, Databox, Ahrefs, Integromat, etc. - Architecting new processes based on industry best practices and multiple stakeholdersβ feedback. - Creating documentation, organizing trainings, conducting regular reviews to ensure proper process implementation and compliance. - Consulting internally and externally on best SEO, inbound marketing and data management practices. - Managing data integrity and privacy compliance (including GDPR).
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Content Marketing Executive
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Jan 2019 - Nov 2020
π Highest awarded HubSpot agency in 2019 Developing inbound content for various corporate clients, leading SEO efforts and assisting inbound strategists in making project decisions. Additionally, defining standard operating procedures and work templates within the content marketing team. Clients: DJI, HubSpot, China Telecom Global, OT&P Healthcare, and China Manufacturing Consultants Responsibilities: β Creating and updating content for websites, landing pages, socials,β¦ Show more π Highest awarded HubSpot agency in 2019 Developing inbound content for various corporate clients, leading SEO efforts and assisting inbound strategists in making project decisions. Additionally, defining standard operating procedures and work templates within the content marketing team. Clients: DJI, HubSpot, China Telecom Global, OT&P Healthcare, and China Manufacturing Consultants Responsibilities: β Creating and updating content for websites, landing pages, socials, ebooks, blog posts and videos β Planning and reviewing content, ensuring SEO-friendliness and proper persona targeting β Performing keyword research and managing monthly content plans β Producing performance reports and SEO audits [Ahrefs, HubSpot Analytics, Google Analytics, GTMetrix and Google Search Console] β Managing and segmenting HubSpot contact lists, and building workflows for landing pages, email campaigns, and overall Inbound efforts β Developing Databox dashboards and architecting custom metrics to measure HubSpot sales & marketing performance β Setting up and managing multiple Google Analytics and Google Tag Manager accounts β Documenting content marketing SOPs and updating project management task templates Show less π Highest awarded HubSpot agency in 2019 Developing inbound content for various corporate clients, leading SEO efforts and assisting inbound strategists in making project decisions. Additionally, defining standard operating procedures and work templates within the content marketing team. Clients: DJI, HubSpot, China Telecom Global, OT&P Healthcare, and China Manufacturing Consultants Responsibilities: β Creating and updating content for websites, landing pages, socials,β¦ Show more π Highest awarded HubSpot agency in 2019 Developing inbound content for various corporate clients, leading SEO efforts and assisting inbound strategists in making project decisions. Additionally, defining standard operating procedures and work templates within the content marketing team. Clients: DJI, HubSpot, China Telecom Global, OT&P Healthcare, and China Manufacturing Consultants Responsibilities: β Creating and updating content for websites, landing pages, socials, ebooks, blog posts and videos β Planning and reviewing content, ensuring SEO-friendliness and proper persona targeting β Performing keyword research and managing monthly content plans β Producing performance reports and SEO audits [Ahrefs, HubSpot Analytics, Google Analytics, GTMetrix and Google Search Console] β Managing and segmenting HubSpot contact lists, and building workflows for landing pages, email campaigns, and overall Inbound efforts β Developing Databox dashboards and architecting custom metrics to measure HubSpot sales & marketing performance β Setting up and managing multiple Google Analytics and Google Tag Manager accounts β Documenting content marketing SOPs and updating project management task templates Show less
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Buildonauts Limited
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Hong Kong
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Advertising Services
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Online Marketing Pilot
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Feb 2017 - Jan 2019
Spearheaded all online marketing efforts for clients β from strategy, planning, management to execution. Helped 2x website traffic for an SEO project, 3x account sign-ups with a social media strategy and trained 10+ interns and staff in digital marketing. Responsibilities: β Performing website/social media/SEO audits [SEMrush, Google Analytics, Facebook/Instagram Insights] β Compiling performance reports and competitor analysis [SimilarWeb, Screaming Frog] β Training staff andβ¦ Show more Spearheaded all online marketing efforts for clients β from strategy, planning, management to execution. Helped 2x website traffic for an SEO project, 3x account sign-ups with a social media strategy and trained 10+ interns and staff in digital marketing. Responsibilities: β Performing website/social media/SEO audits [SEMrush, Google Analytics, Facebook/Instagram Insights] β Compiling performance reports and competitor analysis [SimilarWeb, Screaming Frog] β Training staff and clients on best digital practices (copywriting, content creation, strategy, research, tools) β Copywriting, editing and proofreading online content (websites, newsletters and social media) β Working with design and development to create and optimise web pages Clients: Ching-He Huang, Burger Joys, Ampd Energy, XP Fitness Hub and Petku. Show less Spearheaded all online marketing efforts for clients β from strategy, planning, management to execution. Helped 2x website traffic for an SEO project, 3x account sign-ups with a social media strategy and trained 10+ interns and staff in digital marketing. Responsibilities: β Performing website/social media/SEO audits [SEMrush, Google Analytics, Facebook/Instagram Insights] β Compiling performance reports and competitor analysis [SimilarWeb, Screaming Frog] β Training staff andβ¦ Show more Spearheaded all online marketing efforts for clients β from strategy, planning, management to execution. Helped 2x website traffic for an SEO project, 3x account sign-ups with a social media strategy and trained 10+ interns and staff in digital marketing. Responsibilities: β Performing website/social media/SEO audits [SEMrush, Google Analytics, Facebook/Instagram Insights] β Compiling performance reports and competitor analysis [SimilarWeb, Screaming Frog] β Training staff and clients on best digital practices (copywriting, content creation, strategy, research, tools) β Copywriting, editing and proofreading online content (websites, newsletters and social media) β Working with design and development to create and optimise web pages Clients: Ching-He Huang, Burger Joys, Ampd Energy, XP Fitness Hub and Petku. Show less
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3 Screens Strategic Advisors Limited
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Hong Kong
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Marketing Services
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1 - 100 Employee
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Digital Marketing Manager
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Jun 2016 - Feb 2017
Created and implemented social media strategies for clients, working with them to achieve their digital marketing goals. Occasionally, performed digital strategy audits and provided recommendations. Responsibilities: β Brainstorming campaign ideas and strategies in line with clients' targets and SOPs β Managing content creation, post scheduling, and PPC ads on Facebook β Engaging with audiences to create community interaction β Creating reports on budget and effectiveness ofβ¦ Show more Created and implemented social media strategies for clients, working with them to achieve their digital marketing goals. Occasionally, performed digital strategy audits and provided recommendations. Responsibilities: β Brainstorming campaign ideas and strategies in line with clients' targets and SOPs β Managing content creation, post scheduling, and PPC ads on Facebook β Engaging with audiences to create community interaction β Creating reports on budget and effectiveness of campaigns β Handling weekly client calls Clients: Silverlit Toys, The Ritz-Carlton, Saint Honore, and Circle K. Show less Created and implemented social media strategies for clients, working with them to achieve their digital marketing goals. Occasionally, performed digital strategy audits and provided recommendations. Responsibilities: β Brainstorming campaign ideas and strategies in line with clients' targets and SOPs β Managing content creation, post scheduling, and PPC ads on Facebook β Engaging with audiences to create community interaction β Creating reports on budget and effectiveness ofβ¦ Show more Created and implemented social media strategies for clients, working with them to achieve their digital marketing goals. Occasionally, performed digital strategy audits and provided recommendations. Responsibilities: β Brainstorming campaign ideas and strategies in line with clients' targets and SOPs β Managing content creation, post scheduling, and PPC ads on Facebook β Engaging with audiences to create community interaction β Creating reports on budget and effectiveness of campaigns β Handling weekly client calls Clients: Silverlit Toys, The Ritz-Carlton, Saint Honore, and Circle K. Show less
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Centennial College (An Independent College Established by HKU)
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Hong Kong
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Higher Education
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Student Research Assistant (Consumer Behaviour)
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Jan 2015 - May 2016
Co-authored a case study on the trends in the mobile apps market and assisted with research on consumer behaviour and purchasing motivations in mobile game apps. Responsibilities: β Compiling and processing data and information about digital marketing and mobile games β Creating questionnaires and conducting surveys β Writing, editing and creating graphics for research papers Co-authored a case study on the trends in the mobile apps market and assisted with research on consumer behaviour and purchasing motivations in mobile game apps. Responsibilities: β Compiling and processing data and information about digital marketing and mobile games β Creating questionnaires and conducting surveys β Writing, editing and creating graphics for research papers
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Freedom! Family Limited
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United States
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Online Audio and Video Media
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1 - 100 Employee
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Forum Moderator
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May 2014 - Jul 2015
Managed a community of 50,000+ members for the YouTube network "Freedom!" with a remote, global team. Responsibilities: - Maintaining community activity by engaging and conversing with users - Moderating community interactions within the forums and live chat room, and issuing warnings/bans to offending members. - Creating user guides and FAQ articles to help users understand community guidelines and optimize their accounts. - Answering questions in the Support forum and⦠Show more Managed a community of 50,000+ members for the YouTube network "Freedom!" with a remote, global team. Responsibilities: - Maintaining community activity by engaging and conversing with users - Moderating community interactions within the forums and live chat room, and issuing warnings/bans to offending members. - Creating user guides and FAQ articles to help users understand community guidelines and optimize their accounts. - Answering questions in the Support forum and escalating issues to relevant departments. - Writing announcements and message templates for common moderation activities/questions. Show less Managed a community of 50,000+ members for the YouTube network "Freedom!" with a remote, global team. Responsibilities: - Maintaining community activity by engaging and conversing with users - Moderating community interactions within the forums and live chat room, and issuing warnings/bans to offending members. - Creating user guides and FAQ articles to help users understand community guidelines and optimize their accounts. - Answering questions in the Support forum and⦠Show more Managed a community of 50,000+ members for the YouTube network "Freedom!" with a remote, global team. Responsibilities: - Maintaining community activity by engaging and conversing with users - Moderating community interactions within the forums and live chat room, and issuing warnings/bans to offending members. - Creating user guides and FAQ articles to help users understand community guidelines and optimize their accounts. - Answering questions in the Support forum and escalating issues to relevant departments. - Writing announcements and message templates for common moderation activities/questions. Show less
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Radio Television Hong Kong (RTHK)
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Hong Kong
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Broadcast Media Production and Distribution
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100 - 200 Employee
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Junior Reporter - English News and Current Affairs Intern
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Jun 2014 - Jul 2014
Covered events in Hong Kong, interviewing relevant individual and public figures to create news stories for broadcast on radio. Also assisted with establishing video team. Responsibilities: - Writing news scripts - Recording and splicing voice-overs and soundbites - Recording stock footage for video library - Creating system for organizing footage and writing manual for using software Covered events in Hong Kong, interviewing relevant individual and public figures to create news stories for broadcast on radio. Also assisted with establishing video team. Responsibilities: - Writing news scripts - Recording and splicing voice-overs and soundbites - Recording stock footage for video library - Creating system for organizing footage and writing manual for using software
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Education
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2012 - 2016
Centennial College (An Independent College Established by HKU)
Bachelor of Arts (BA) (Hons), Major in Language & Communication, Minor in Integrated Business -
2016 - 2016
Digital Marketing Institute
Professional Diploma, Digital Marketing -
2013 - 2014
Yale-China Chinese Language Centre, The Chinese University of Hong Kong
Foundation Certificate, Chinese as a Second Language (Putonghua)
Community
