Substitute Teacher

• Oct 2022 - Present

• Apr 2021 - Jul 2021

• May 2020 - Apr 2021

Junior Account Executive

• Dec 2019 - Apr 2020

Krista is responsible for assisting in the growth of all Western Canadian sales. Covering British Columbia, Alberta, Saskatchewan, and Manitoba. Rouge Media is a leading media company connecting brands with millions of consumers on their daily journey out of home. Authentic high dwell time environments where people are each and every day. Build a meaningful, emotional connection in environments where consumers are most receptive to brand messaging. Krista is responsible for assisting in the growth of all Western Canadian sales. Covering British Columbia, Alberta, Saskatchewan, and Manitoba. Rouge Media is a leading media company connecting brands with millions of consumers on their daily journey out of home. Authentic high dwell time environments where people are each and every day. Build a meaningful, emotional connection in environments where consumers are most receptive to brand messaging.

Customer Care Agent

• Oct 2019 - Nov 2019

Key Achievements: Maintained relationships with current and new customers of Article by ensuring their experience was always above & beyond. - Handling incoming and outgoing customer phone calls, live chats, emails. - Processing sales transactions along with return and exchange requests involving organizing shipping throughout North America. - Answering product information questions and providing interior design styling advice. - Order tracking and problem solving with the logistics department. - Strong empathetic and welcoming presence over the phone and in written work. - Finding cost effective resolutions to warranty claims that satisfy the customer. - Diligent in updating customers records thoroughly Show less

Travel Gap - Summer

• Apr 2019 - Sep 2019

Immediately upon graduating from University, I departed the country to backpack across the European continent for 6 months. I visited 12 countries while I was away, including Morocco, Northern Ireland, Hungary, and Spain. During my travels, I blogged my adventures on my personal blog, The Vancity Voyager https://thevancityvoyager.ca/ Immediately upon graduating from University, I departed the country to backpack across the European continent for 6 months. I visited 12 countries while I was away, including Morocco, Northern Ireland, Hungary, and Spain. During my travels, I blogged my adventures on my personal blog, The Vancity Voyager https://thevancityvoyager.ca/

Receptionist

• Jun 2018 - Sep 2018

Key Achievements: Improved the readiness of new hires by developing a 40-page training manual consisting of step-by-step instructions for each general task required of the position. - Using a multiline switchboard to direct calls to 70 employees - Utilizing RIS Client Database program on a daily basis - Communicating internally and externally through email - Placing orders through couriers and UPS - Booking boardrooms and ordering catering for presentations and meetings - Ordering stationary for entire office through Grand & Toy - Sorting mail, documents, and reports for Investment Advisors - Updating client addresses for audit - Updating client stocks through average cost basis method Show less

Sales Support

• Jul 2016 - Jul 2018

Key Achievements: Increased personal sales of skin care products by 35% through analyzing consumer buying trends and implementing a new selling technique. - Selling makeup and skin care products in a variety of locations - Applying/Demonstrating makeup and skin care products on customers - Meeting hourly sales targets - Building a larger clientele base - Creating strong professional relationships with Sephora Key Achievements: Increased personal sales of skin care products by 35% through analyzing consumer buying trends and implementing a new selling technique. - Selling makeup and skin care products in a variety of locations - Applying/Demonstrating makeup and skin care products on customers - Meeting hourly sales targets - Building a larger clientele base - Creating strong professional relationships with Sephora

• 2015 - Sep 2017

Key Achievements: Initiated weekly meetings to allow for open communication between team members and myself, resulting in a 70% boost in collective problem solving.- Managing communication amongst guest services staff and upper management - Updating and implementing policies - Creating work schedules for guest services staff- Leading team meetings- Responsible for guest services change float and replenishing it frequently - Ensure inventory is stocked - Detailed knowledge of all services offered at the Country Club Show less

• May 2017 - Aug 2017

- Seating restaurant guests - Serving food and beverages to multiple tables - Making different alcoholic and non-alcoholic drinks- Ensuring food is correct before taking it out to the table- Keeping bar and restaurant area clean- Stocking the food and alcohol fridges and cabinets when necessary