I have had the pleasure of working with Kristaps Beinerts, Head of Customer Success at tawk.to, during the 2.5 years I served as Head of Content. During that time, I found Kristaps to be a strong communicator and collaborator. He brought positive enthusiasm and keen insights to every project and conversation. Kristaps’ deep understanding of our customers’ practical experience with specific use cases for our products and services served as a welcome checkpoint when planning content strategy and conducting internal UX research. His empathy for our customers and their day-to-day objectives, concerns, and challenges was evident in every interaction. While working together on the monthly newsletter, I found him to be open to new ideas, eager to learn, and quick to adopt new technology. More importantly, I could always rely on him to ask good questions. Last, but not least, Kristaps was a delight to work with due to his reliability, generosity, and kindness. I highly recommend Kristaps as a leader in Customer Success.

I have had the pleasure of working with Kristaps Beinerts, Head of Customer Success at tawk.to, during the 2.5 years I served as Head of Content. During that time, I found Kristaps to be a strong communicator and collaborator. He brought positive enthusiasm and keen insights to every project and conversation. Kristaps’ deep understanding of our customers’ practical experience with specific use cases for our products and services served as a welcome checkpoint when planning content strategy and conducting internal UX research. His empathy for our customers and their day-to-day objectives, concerns, and challenges was evident in every interaction. While working together on the monthly newsletter, I found him to be open to new ideas, eager to learn, and quick to adopt new technology. More importantly, I could always rely on him to ask good questions. Last, but not least, Kristaps was a delight to work with due to his reliability, generosity, and kindness. I highly recommend Kristaps as a leader in Customer Success.

I have had the pleasure of working with Kristaps Beinerts, Head of Customer Success at tawk.to, during the 2.5 years I served as Head of Content. During that time, I found Kristaps to be a strong communicator and collaborator. He brought positive enthusiasm and keen insights to every project and conversation. Kristaps’ deep understanding of our customers’ practical experience with specific use cases for our products and services served as a welcome checkpoint when planning content strategy and conducting internal UX research. His empathy for our customers and their day-to-day objectives, concerns, and challenges was evident in every interaction. While working together on the monthly newsletter, I found him to be open to new ideas, eager to learn, and quick to adopt new technology. More importantly, I could always rely on him to ask good questions. Last, but not least, Kristaps was a delight to work with due to his reliability, generosity, and kindness. I highly recommend Kristaps as a leader in Customer Success.