Krista Leppik

Customer Service Specialist at NMC Cellfoam Oy
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Contact Information
us****@****om
(386) 825-5501
Location
FI

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5.0

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Veera Elina Lehto

Krista is a very service oriented, excellent with customer operations and born with a can do -attitude. She is a great personality and an awasome colleague.

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Experience

    • Finland
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jan 2022 - Present

      Päivääni sisältyy tiimini kanssa asiakaspyyntöjen, kuten tilausten ja reklamaatioiden käsittelyä. Tilausten käsittelyyn sisältyy muun muassa tuotannon karkeakuormitus Powered-järjestelmää käyttäen. Toimimme myös myynnin kanssa toistemme tukena. Päivääni sisältyy tiimini kanssa asiakaspyyntöjen, kuten tilausten ja reklamaatioiden käsittelyä. Tilausten käsittelyyn sisältyy muun muassa tuotannon karkeakuormitus Powered-järjestelmää käyttäen. Toimimme myös myynnin kanssa toistemme tukena.

    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Representative
      • Mar 2021 - Aug 2021

    • Finland
    • Software Development
    • 1 - 100 Employee
    • Office Coordinator
      • May 2019 - Feb 2021

      I was the first person the customer contacted. My main responsibility was to provide customer service for customers and partners globally. I processed incoming support requests via phone and e-mail - mostly in English. My daily tasks also included license managing, invoicing and software order processing. I succeeded in my work due to my customer-centric attitude: understanding of processes and how they affect the customer experience. I loved my job! I was the first person the customer contacted. My main responsibility was to provide customer service for customers and partners globally. I processed incoming support requests via phone and e-mail - mostly in English. My daily tasks also included license managing, invoicing and software order processing. I succeeded in my work due to my customer-centric attitude: understanding of processes and how they affect the customer experience. I loved my job!

    • Denmark
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Salesperson
      • Sep 2017 - May 2019

    • Sweden
    • Retail
    • 700 & Above Employee
    • Salesperson
      • Jun 2011 - Sep 2017

      I provided personal customer service and this is the place I realized that I will be working on the customer service field until I retire. I provided personal customer service and this is the place I realized that I will be working on the customer service field until I retire.

Education

  • HAMK Häme University of Applied Sciences
    Bachelor of Business Administration - BBA, Marketing
    2017 - 2020
  • Forssan ammatti-instituutti
    YO-merkonomi, Liiketalouden perustutkinto
    2009 - 2011
  • Forssan Yhteislyseo
    Lukio
    2005 - 2009

Community

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