Experience

The Children's Place

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Apr 2006 - Present

  The Children's Place is the largest pure-play children's specialty apparel retailer in North America operating over 1,032 stores and an e-commerce site.• Manage the day to day operations of the store to achieve over 5 million dollars in sales annually• Effectively communicates goals and monitors the progress of team members against key business indicators and accountabilities• Drive results by recruiting and developing high performing teams using all available resources to interview, hire and retain top talent for key positions in store• Assist in the development of peers for succession planning in the district• Directs and participates in the leader on duty program which provides an exceptional shopping experience to customers and drives store sales results• Manage scheduling that maximizes staffing to most effectively meet the needs of the business and drive store profitability while leveraging payroll• Directs the planning and execution of floor sets in an efficient manner while following Company guidelines• Partner with Loss Prevention to ensure adherence to Loss Prevention policies and procedures and proactively identify trends that support achieving store shrink goals• Cultivate an environment of open communication and drive the performance management and development of associates within the store• Assist in brand expansion throughout Alberta with new store opening setups, hiring and training of new managers



Linens N' Things

• Assistant Store Manager - Operations

  • Sep 2000 - Apr 2006

  Linens 'n Things provided high quality home textiles, housewares and decorative accessories with worldwide recognition. • Ensure adherence to all company standards and operating procedures by all associates throughout the store• Execute merchandise flow to company directives in order to maximize sales• Oversee all loss prevention procedures and identify areas to improve shrink results• Assisted in new store set ups throughout Alberta and Saskatchewan• Recruiting, training, coaching and development of key store staff in delivering goals



Petcetera

• Customer Service Manager

  • Jun 1998 - Sep 2000

  Petcetera was a leading specialty retailer of premium pet food, supplies and services. Petcetera offered more than 10,000 high-quality pet-related products and are dedicated to animal welfare, reducing animal euthanasia and promoting responsible pet ownership. • Mentor all associates to maintain high standards in customer service to achieve sales results• Oversee operations of company programs, including adoptions through the Calgary Humane Society• Maintain companies operating standards including merchandising, receiving and loss prevention• Assisted in new store set ups in Alberta and British Columbia