Therapeutic Specialty Sales Representative - Biosimilars(Gastroenterology) Ontario Southwest

• May 2021 - Present

Specialty Sales Representative

• May 2019 - Apr 2021

•Built strategic partnerships with KOL’s from the Southwestern Ontario region: Gastroenterologists, Internal Medicine Specialists, Surgeons, IBD Nurses, Nurse Practitioners, and Pharmacists.•Promoted Pentasa (5ASA), Cortiment (Steroid) both for Ulcerative Colitis and Crohn’s, and Pico-Salax an over the counter bowel prep.•Territory in May of 2019 was ranked 10/12. By the end of 2020, Territory was ranked in the top 5 in the country for all 3 products in the portfolio.•Successfully launched the Cortiment STI starter program in the territory and ranked in the top 3 for overall enrolments. •Redesigned the target list upon joining Ferring, focusing in on the top 75 customers across SW Ontario.•Organized and implemented strategic territory business plans and quarterly business reviews.•Selected as the lead on a task force designed to capitalize on a competing product’s discontinuation, to increase Pentasa’s MS. In charge of rolling out a strategy for implementation to the field force.•Selected as an ambassador for the team for new marketing materials, new training courses and for Pico-Salax.•Successfully ran OLA’s, Lunch and Learns and in-services with key stakeholders.•Seamlessly transitioned as a new hire, and with new policies and lack of samples and resources.•Selected as a training “buddy” for a new hire, to oversee and guide the employee’s integration into the role.•Chosen to participate in the pilot program for the new CRM as an ambassador to the team for questions on processes.•Great rapport with teammates, colleagues, head office and most importantly management. This has been shown by high scores and positive comments on all reviews.

Medical Sales Representative

• Oct 2007 - May 2019

Partnered and built professional relationships with: Doctors, Pharmacists, Nurses and NP’s often gaining access where other representatives could not. Promoted Coversyl (Cardio), helped introduce Coversyl Plus HD to physicians and allied health professionals( 2007-2017), and Diamicron MR 60mg (Diabetes) (2008-2012). Launched and successfully promoted Viacoram (2016).Territory Received Top Honours following the first six months post launch of Viacoram (2016-2017)Successfully launched a 4th in class NOAC- Lixiana (2017). Top 5 in the Business Unit, 6 months post launch. Assisted in the launch of Servier Canada’s first OTC product- Venixxa (2017). 6 months post launch ranked in second place in the Business Unit for Total Boxes Sold.Strategically targeted Vascular Surgeons and GI specialists to gain access and sales for Venixxa.Successfully targeted physicians for the Phase IV study SIMPLE (Viacoram 2017-2018) ranked top territory in region. Received award in 2011 for Most Valuable Player on team, as voted on by peers. Recipient of Most Improved Team for the 2010-2011 fiscal year.Selected various times ride-alongs and new representative training due to leadership skills.Recipient of Sales Awards of Excellence in 2012 for top sales objectives achieved in the 2011 fiscal year.Transferred territories in 2013; in 9 months moved territory from bottom 5% to top 10% in the nation for sales and MS. Territory awarded in 2015 for top sales and bonus, for the 2014-2015 fiscal year.2013-2015 consistently won contests for the increase in Coversyl/Ramipril Ratio in a very heavy Ramipril market, resulting in increased sales.Implemented new ideas to ensure 15+ physicians at CME/OLA events Achieved top rankings with 3 PHASE IV trials for Coversyl (Confidence II, Shake the Habit I & II) and the blood pressure cuff program, increasing sales.Ability to adapt seamlessly to different working environments; worked solo, as well as within dyads and triads.

Server

• 2005 - 2007

Selected by management to return to the casino each summer as a result of receiving above normal customer testimonials for providing outstanding customer service in the buffet-style restaurant with a multi-cultural clientele.Recipient of the ‘Stellar Star’ award after being nominated by peers and customers for going the extra mile.Interacted with customers in a professional manner, greet and seat customers, take reservations and provide serving and bartending services.Patiently and methodically dealt with irate clients, devised a solution to amicably address their problems while maintaining the restaurant’s reputation.Selected by management to work additional hours over and above peers due to work ethic, enthusiasm and drive to deliver impressive service.

Customer Service Associate

• 2000 - 2006

Consistently awarded ‘Speeding Tickets’ by Supervisors, Zellers peer nominated employee recognition program for providing outstanding service.Chosen by Manager to return to the store once a month from university to maintain status as an employee, considered a testimony to work ethic.Selected by Manager staff the Customer Service Desk, interacting with customers on returns, warranty claims and dealing with angry clients requiring a quick resolution to their issues.Utilized creativity in merchandising women’s apparel to entice customers to purchase products.Asked by Store Manager to work additional hours to interact with people to market and sell the HBC rewards point program, capturing between 10 and 20 new sign-ups per shift.