Krista Stegmann
Social Media & Content Strategist at Brand Story Experts- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Advanced Social Advertising Certification
HootsuiteApr, 2023- Nov, 2024 -
The Fundamentals of Digital Marketing
Google Digital GarageApr, 2021- Nov, 2024 -
Marketing In A Digital World
Coursera Course CertificatesJul, 2020- Nov, 2024 -
Social Media Marketing Certification
HubSpotOct, 2020- Nov, 2024 -
Digital Advertising
HubSpot AcademyApr, 2021- Nov, 2024 -
CPR Certified
American Red CrossJul, 2014- Nov, 2024
Experience
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Brand Story Experts
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United States
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Advertising Services
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1 - 100 Employee
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Social Media & Content Strategist
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Sep 2023 - Present
-Help develop content funnels that create conversions and leads. -Brainstorm and strategize client goals & campaigns with the Digital Growth Team. The team will identify areas in which the client needs to generate traffic & leads and implement a plan, that in the end, produces conversions. -Develop blogs that will be used to build audiences interested in various topics. -Develop content to be used in social ads. This requires coming up with several different variations… Show more -Help develop content funnels that create conversions and leads. -Brainstorm and strategize client goals & campaigns with the Digital Growth Team. The team will identify areas in which the client needs to generate traffic & leads and implement a plan, that in the end, produces conversions. -Develop blogs that will be used to build audiences interested in various topics. -Develop content to be used in social ads. This requires coming up with several different variations of content to target different audiences. -Develop headlines based on high-volume searches. -Develop content that will also be used for email promotions, including best email headlines. -Optimize client YouTube Videos with content focused on specific keywords. -Content Development for client newsletters, eblasts, collateral pieces, etc. -Analyze and review content on a weekly/monthly basis and identify which pieces are creating traffic and thus creating conversions. -Responsible for driving growth (traffic) and engagement, thus helping the department increase conversions & sales for our clients. -Responsible for front-facing posts for assigned clients’ social media pages. This will be managing the voice and community on the front-facing Facebook page of the brand. -Bring to life fun, out-of-the-box ideas through Campaigns, posts, and Video/TikTok Creation. -Content creation, ad creation, TikTok, and Reels creation Show less -Help develop content funnels that create conversions and leads. -Brainstorm and strategize client goals & campaigns with the Digital Growth Team. The team will identify areas in which the client needs to generate traffic & leads and implement a plan, that in the end, produces conversions. -Develop blogs that will be used to build audiences interested in various topics. -Develop content to be used in social ads. This requires coming up with several different variations… Show more -Help develop content funnels that create conversions and leads. -Brainstorm and strategize client goals & campaigns with the Digital Growth Team. The team will identify areas in which the client needs to generate traffic & leads and implement a plan, that in the end, produces conversions. -Develop blogs that will be used to build audiences interested in various topics. -Develop content to be used in social ads. This requires coming up with several different variations of content to target different audiences. -Develop headlines based on high-volume searches. -Develop content that will also be used for email promotions, including best email headlines. -Optimize client YouTube Videos with content focused on specific keywords. -Content Development for client newsletters, eblasts, collateral pieces, etc. -Analyze and review content on a weekly/monthly basis and identify which pieces are creating traffic and thus creating conversions. -Responsible for driving growth (traffic) and engagement, thus helping the department increase conversions & sales for our clients. -Responsible for front-facing posts for assigned clients’ social media pages. This will be managing the voice and community on the front-facing Facebook page of the brand. -Bring to life fun, out-of-the-box ideas through Campaigns, posts, and Video/TikTok Creation. -Content creation, ad creation, TikTok, and Reels creation Show less
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Rave Jemz LLC.
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Tampa, Florida, United States
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Small Business Owner
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Jun 2022 - Present
-Design and create unique and visually appealing resin jewelry products -Consistently post on Instagram and Tiktok to promote my store and products -Provide friendly and attentive customer service, responding promptly to customer inquiries, and addressing any concerns or complaints -Manage customer reviews, responding professionally and appropriately to all feedback -Generated sales without spending money on ads -Develop original ideas and turn designs into successful… Show more -Design and create unique and visually appealing resin jewelry products -Consistently post on Instagram and Tiktok to promote my store and products -Provide friendly and attentive customer service, responding promptly to customer inquiries, and addressing any concerns or complaints -Manage customer reviews, responding professionally and appropriately to all feedback -Generated sales without spending money on ads -Develop original ideas and turn designs into successful products -Ensure timely shipping and delivery of orders -Manage email marketing campaigns using MailChimp, creating effective email campaigns to promote the store and products -Keep track of COGS and expenses, ensuring profitability and financial success of the store -Take high-quality photos of products and write engaging and informative product descriptions -Conduct research on key SEO terms to optimize product descriptions and drive traffic to the store Show less -Design and create unique and visually appealing resin jewelry products -Consistently post on Instagram and Tiktok to promote my store and products -Provide friendly and attentive customer service, responding promptly to customer inquiries, and addressing any concerns or complaints -Manage customer reviews, responding professionally and appropriately to all feedback -Generated sales without spending money on ads -Develop original ideas and turn designs into successful… Show more -Design and create unique and visually appealing resin jewelry products -Consistently post on Instagram and Tiktok to promote my store and products -Provide friendly and attentive customer service, responding promptly to customer inquiries, and addressing any concerns or complaints -Manage customer reviews, responding professionally and appropriately to all feedback -Generated sales without spending money on ads -Develop original ideas and turn designs into successful products -Ensure timely shipping and delivery of orders -Manage email marketing campaigns using MailChimp, creating effective email campaigns to promote the store and products -Keep track of COGS and expenses, ensuring profitability and financial success of the store -Take high-quality photos of products and write engaging and informative product descriptions -Conduct research on key SEO terms to optimize product descriptions and drive traffic to the store Show less
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Mediagistic
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United States
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Advertising Services
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100 - 200 Employee
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Social Media Marketing Specialist II
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Oct 2020 - Sep 2023
• Create and schedule posts and content calendars for various social media platforms. • Lead client POAs (plans of action) to ensure the achievement of client objectives and goals. • Monitor social pages daily (Facebook/Twitter/Instagram) for activity, trends, and opportunities for engagement. • Respond to reviews on Google and Yelp, ensuring that customer feedback is addressed promptly and professionally. • Monitor and keep track of client time for monthly budgets, and report to… Show more • Create and schedule posts and content calendars for various social media platforms. • Lead client POAs (plans of action) to ensure the achievement of client objectives and goals. • Monitor social pages daily (Facebook/Twitter/Instagram) for activity, trends, and opportunities for engagement. • Respond to reviews on Google and Yelp, ensuring that customer feedback is addressed promptly and professionally. • Monitor and keep track of client time for monthly budgets, and report to the account manager as necessary. • Create and publish Facebook Ads for client campaigns, ensuring that they are targeted to the right audience, and that they achieve maximum ROI. • Monitor Facebook, Twitter, YouTube, Pinterest, and other social media platforms for trends, insights, and opportunities for creative content creation. Show less • Create and schedule posts and content calendars for various social media platforms. • Lead client POAs (plans of action) to ensure the achievement of client objectives and goals. • Monitor social pages daily (Facebook/Twitter/Instagram) for activity, trends, and opportunities for engagement. • Respond to reviews on Google and Yelp, ensuring that customer feedback is addressed promptly and professionally. • Monitor and keep track of client time for monthly budgets, and report to… Show more • Create and schedule posts and content calendars for various social media platforms. • Lead client POAs (plans of action) to ensure the achievement of client objectives and goals. • Monitor social pages daily (Facebook/Twitter/Instagram) for activity, trends, and opportunities for engagement. • Respond to reviews on Google and Yelp, ensuring that customer feedback is addressed promptly and professionally. • Monitor and keep track of client time for monthly budgets, and report to the account manager as necessary. • Create and publish Facebook Ads for client campaigns, ensuring that they are targeted to the right audience, and that they achieve maximum ROI. • Monitor Facebook, Twitter, YouTube, Pinterest, and other social media platforms for trends, insights, and opportunities for creative content creation. Show less
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True Food Kitchen
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United States
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Restaurants
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500 - 600 Employee
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Food Server
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Dec 2019 - Oct 2020
• Greet customers and provide an exceptional customer service experience. • Assist customers with wine selections and provide wine pairing recommendations. • Handle cash and credit card transactions using point of sale systems. • Maintain an organized and clean sales floor. • Stock inventory and ensure adequate product levels. • Work collaboratively with team members to achieve sales targets and customer satisfaction. • Maintain a high level of product knowledge and stay… Show more • Greet customers and provide an exceptional customer service experience. • Assist customers with wine selections and provide wine pairing recommendations. • Handle cash and credit card transactions using point of sale systems. • Maintain an organized and clean sales floor. • Stock inventory and ensure adequate product levels. • Work collaboratively with team members to achieve sales targets and customer satisfaction. • Maintain a high level of product knowledge and stay up-to-date with new product offerings. • Handle customer inquiries and complaints with professionalism and efficiency. • Create a positive and welcoming environment for all customers. Show less • Greet customers and provide an exceptional customer service experience. • Assist customers with wine selections and provide wine pairing recommendations. • Handle cash and credit card transactions using point of sale systems. • Maintain an organized and clean sales floor. • Stock inventory and ensure adequate product levels. • Work collaboratively with team members to achieve sales targets and customer satisfaction. • Maintain a high level of product knowledge and stay… Show more • Greet customers and provide an exceptional customer service experience. • Assist customers with wine selections and provide wine pairing recommendations. • Handle cash and credit card transactions using point of sale systems. • Maintain an organized and clean sales floor. • Stock inventory and ensure adequate product levels. • Work collaboratively with team members to achieve sales targets and customer satisfaction. • Maintain a high level of product knowledge and stay up-to-date with new product offerings. • Handle customer inquiries and complaints with professionalism and efficiency. • Create a positive and welcoming environment for all customers. Show less
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Tokfluence
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Brand Strategist
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Apr 2020 - Aug 2020
• Develop brand stories and strategies that align with our clients’ business objectives and resonate with their target audience. • Help clients develop their brand's story by conducting research, gathering insights, and crafting messaging that accurately reflects their unique value proposition. • Gather feedback from sales and analyze consumer behavior to define the company’s positioning and identify opportunities for growth. • Craft a differentiation strategy that sets our clients… Show more • Develop brand stories and strategies that align with our clients’ business objectives and resonate with their target audience. • Help clients develop their brand's story by conducting research, gathering insights, and crafting messaging that accurately reflects their unique value proposition. • Gather feedback from sales and analyze consumer behavior to define the company’s positioning and identify opportunities for growth. • Craft a differentiation strategy that sets our clients apart from their competitors and communicates their unique selling proposition. • Conduct research and analyze data to identify market trends, consumer insights, and opportunities for growth. • Write copy and brand strategy documents that effectively communicate our clients’ brand messaging and positioning. • Collaborate with creative teams to develop and execute brand campaigns that align with our clients’ business objectives and resonate with their target audience. Show less • Develop brand stories and strategies that align with our clients’ business objectives and resonate with their target audience. • Help clients develop their brand's story by conducting research, gathering insights, and crafting messaging that accurately reflects their unique value proposition. • Gather feedback from sales and analyze consumer behavior to define the company’s positioning and identify opportunities for growth. • Craft a differentiation strategy that sets our clients… Show more • Develop brand stories and strategies that align with our clients’ business objectives and resonate with their target audience. • Help clients develop their brand's story by conducting research, gathering insights, and crafting messaging that accurately reflects their unique value proposition. • Gather feedback from sales and analyze consumer behavior to define the company’s positioning and identify opportunities for growth. • Craft a differentiation strategy that sets our clients apart from their competitors and communicates their unique selling proposition. • Conduct research and analyze data to identify market trends, consumer insights, and opportunities for growth. • Write copy and brand strategy documents that effectively communicate our clients’ brand messaging and positioning. • Collaborate with creative teams to develop and execute brand campaigns that align with our clients’ business objectives and resonate with their target audience. Show less
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GCI Residential, LLC | Goldberg Companies, Inc. | GCI Construction | GCI Development
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United States
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Real Estate
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100 - 200 Employee
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Leasing Agent
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Aug 2019 - Nov 2019
• Conducting property tours and effectively presenting the features and benefits of the property to prospective tenants • Responding to inquiries and providing information about the property via phone, email, or in-person • Creating and maintaining relationships with prospects and residents to enhance leasing and resident retention efforts • Managing and updating online property listings on various platforms, including social media channels such as Facebook and Instagram • Planning… Show more • Conducting property tours and effectively presenting the features and benefits of the property to prospective tenants • Responding to inquiries and providing information about the property via phone, email, or in-person • Creating and maintaining relationships with prospects and residents to enhance leasing and resident retention efforts • Managing and updating online property listings on various platforms, including social media channels such as Facebook and Instagram • Planning and executing monthly resident events and newsletters • Responding to resident complaints and inquiries in a professional and effective manner • Maintaining accurate records and files using Microsoft Word, Office, Excel, PowerPoint, and operating filing and faxing machines • Conducting market research and analysis to stay current with industry trends and pricing Show less • Conducting property tours and effectively presenting the features and benefits of the property to prospective tenants • Responding to inquiries and providing information about the property via phone, email, or in-person • Creating and maintaining relationships with prospects and residents to enhance leasing and resident retention efforts • Managing and updating online property listings on various platforms, including social media channels such as Facebook and Instagram • Planning… Show more • Conducting property tours and effectively presenting the features and benefits of the property to prospective tenants • Responding to inquiries and providing information about the property via phone, email, or in-person • Creating and maintaining relationships with prospects and residents to enhance leasing and resident retention efforts • Managing and updating online property listings on various platforms, including social media channels such as Facebook and Instagram • Planning and executing monthly resident events and newsletters • Responding to resident complaints and inquiries in a professional and effective manner • Maintaining accurate records and files using Microsoft Word, Office, Excel, PowerPoint, and operating filing and faxing machines • Conducting market research and analysis to stay current with industry trends and pricing Show less
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Continental Properties
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United States
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Real Estate
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300 - 400 Employee
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Property Management Intern
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May 2019 - Aug 2019
-Manage and respond to leasing inquiries and tours with prospective residents -Process rental applications and conduct credit and background checks -Prepare and execute lease agreements in accordance with company policies and state laws -Assist with on-site maintenance and follow up on any resident work orders or concerns -Develop and implement marketing strategies to increase occupancy and retention rates -Plan and execute monthly resident events to promote community engagement… Show more -Manage and respond to leasing inquiries and tours with prospective residents -Process rental applications and conduct credit and background checks -Prepare and execute lease agreements in accordance with company policies and state laws -Assist with on-site maintenance and follow up on any resident work orders or concerns -Develop and implement marketing strategies to increase occupancy and retention rates -Plan and execute monthly resident events to promote community engagement and satisfaction -Monitor and manage budgets and expenses for the property -Utilize Lead2Lease, OneSite, and Active Building software for leasing and property management tasks -Maintain accurate records of resident and property information -Provide excellent customer service to current and prospective residents -Perform other duties as assigned by the Property Manager Show less -Manage and respond to leasing inquiries and tours with prospective residents -Process rental applications and conduct credit and background checks -Prepare and execute lease agreements in accordance with company policies and state laws -Assist with on-site maintenance and follow up on any resident work orders or concerns -Develop and implement marketing strategies to increase occupancy and retention rates -Plan and execute monthly resident events to promote community engagement… Show more -Manage and respond to leasing inquiries and tours with prospective residents -Process rental applications and conduct credit and background checks -Prepare and execute lease agreements in accordance with company policies and state laws -Assist with on-site maintenance and follow up on any resident work orders or concerns -Develop and implement marketing strategies to increase occupancy and retention rates -Plan and execute monthly resident events to promote community engagement and satisfaction -Monitor and manage budgets and expenses for the property -Utilize Lead2Lease, OneSite, and Active Building software for leasing and property management tasks -Maintain accurate records of resident and property information -Provide excellent customer service to current and prospective residents -Perform other duties as assigned by the Property Manager Show less
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Delicious Raw
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United States
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Food and Beverage Services
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1 - 100 Employee
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Juice Server
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Sep 2017 - May 2019
• Provide friendly and professional customer service • Prepare and serve high-quality juices, smoothies, and cold food items • Assist with placing food orders and counting inventory monthly • Ensure cash drawer accuracy by counting opening and closing • Build and maintain relationships with customers • Remember the orders of regular customers • Meet sales goals set by management • Participate in multiple 100% Secret Shopper Reviews • Maintain a clean and organized work… Show more • Provide friendly and professional customer service • Prepare and serve high-quality juices, smoothies, and cold food items • Assist with placing food orders and counting inventory monthly • Ensure cash drawer accuracy by counting opening and closing • Build and maintain relationships with customers • Remember the orders of regular customers • Meet sales goals set by management • Participate in multiple 100% Secret Shopper Reviews • Maintain a clean and organized work area Show less • Provide friendly and professional customer service • Prepare and serve high-quality juices, smoothies, and cold food items • Assist with placing food orders and counting inventory monthly • Ensure cash drawer accuracy by counting opening and closing • Build and maintain relationships with customers • Remember the orders of regular customers • Meet sales goals set by management • Participate in multiple 100% Secret Shopper Reviews • Maintain a clean and organized work… Show more • Provide friendly and professional customer service • Prepare and serve high-quality juices, smoothies, and cold food items • Assist with placing food orders and counting inventory monthly • Ensure cash drawer accuracy by counting opening and closing • Build and maintain relationships with customers • Remember the orders of regular customers • Meet sales goals set by management • Participate in multiple 100% Secret Shopper Reviews • Maintain a clean and organized work area Show less
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Ruth's Chris Steakhouse
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Bonita Springs Florida
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Hostess
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Jan 2015 - Sep 2017
• Greet guests with a friendly and welcoming demeanor. • Manage reservations and keep track of table availability. • Call guests to confirm reservations and ensure accuracy of booking details. • Ensure the work area is tidy, organized, and visually appealing. • Provide excellent customer service and address any guest concerns or complaints in a professional and timely manner. • Assist with seating arrangements and manage the flow of guests during peak times. • Communicate with… Show more • Greet guests with a friendly and welcoming demeanor. • Manage reservations and keep track of table availability. • Call guests to confirm reservations and ensure accuracy of booking details. • Ensure the work area is tidy, organized, and visually appealing. • Provide excellent customer service and address any guest concerns or complaints in a professional and timely manner. • Assist with seating arrangements and manage the flow of guests during peak times. • Communicate with wait staff and management to ensure a smooth and efficient dining experience. • Maintain knowledge of menu items, specials, and restaurant policies to answer guest questions accurately. Show less • Greet guests with a friendly and welcoming demeanor. • Manage reservations and keep track of table availability. • Call guests to confirm reservations and ensure accuracy of booking details. • Ensure the work area is tidy, organized, and visually appealing. • Provide excellent customer service and address any guest concerns or complaints in a professional and timely manner. • Assist with seating arrangements and manage the flow of guests during peak times. • Communicate with… Show more • Greet guests with a friendly and welcoming demeanor. • Manage reservations and keep track of table availability. • Call guests to confirm reservations and ensure accuracy of booking details. • Ensure the work area is tidy, organized, and visually appealing. • Provide excellent customer service and address any guest concerns or complaints in a professional and timely manner. • Assist with seating arrangements and manage the flow of guests during peak times. • Communicate with wait staff and management to ensure a smooth and efficient dining experience. • Maintain knowledge of menu items, specials, and restaurant policies to answer guest questions accurately. Show less
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Server
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May 2013 - Nov 2016
• Provide excellent customer service to hotel guests by taking food and beverage orders, serving meals, and ensuring guest satisfaction • Utilize knowledge of hotel food and beverage operations to provide recommendations to guests • Work closely with kitchen and other hotel staff to ensure timely and accurate delivery of orders • Setup and work weddings and other large special events • Operate point of sales systems and accurately process payments • Perform basic math… Show more • Provide excellent customer service to hotel guests by taking food and beverage orders, serving meals, and ensuring guest satisfaction • Utilize knowledge of hotel food and beverage operations to provide recommendations to guests • Work closely with kitchen and other hotel staff to ensure timely and accurate delivery of orders • Setup and work weddings and other large special events • Operate point of sales systems and accurately process payments • Perform basic math calculations to ensure accurate billing and change for guests • Ensure the cleanliness and organization of dining areas and service stations • Assist with banquet operations, including setup and breakdown of events • Work closely with other hotel staff to ensure the overall success of hotel operations Show less • Provide excellent customer service to hotel guests by taking food and beverage orders, serving meals, and ensuring guest satisfaction • Utilize knowledge of hotel food and beverage operations to provide recommendations to guests • Work closely with kitchen and other hotel staff to ensure timely and accurate delivery of orders • Setup and work weddings and other large special events • Operate point of sales systems and accurately process payments • Perform basic math… Show more • Provide excellent customer service to hotel guests by taking food and beverage orders, serving meals, and ensuring guest satisfaction • Utilize knowledge of hotel food and beverage operations to provide recommendations to guests • Work closely with kitchen and other hotel staff to ensure timely and accurate delivery of orders • Setup and work weddings and other large special events • Operate point of sales systems and accurately process payments • Perform basic math calculations to ensure accurate billing and change for guests • Ensure the cleanliness and organization of dining areas and service stations • Assist with banquet operations, including setup and breakdown of events • Work closely with other hotel staff to ensure the overall success of hotel operations Show less
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Florida Gulf Coast University
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United States
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Higher Education
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700 & Above Employee
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Lifeguard
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Jul 2014 - Nov 2015
• Enforce pool rules to ensure guest safety • Perform CPR and first aid as necessary • Conduct monthly swimming training to maintain proficiency • Open and close pool facilities as scheduled • Maintain the cleanliness and upkeep of pool areas • Communicate effectively with guests and staff • Attend and participate in meetings and trainings as required • Enforce pool rules to ensure guest safety • Perform CPR and first aid as necessary • Conduct monthly swimming training to maintain proficiency • Open and close pool facilities as scheduled • Maintain the cleanliness and upkeep of pool areas • Communicate effectively with guests and staff • Attend and participate in meetings and trainings as required
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Education
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2014 - 2019
Florida Gulf Coast University
Entrepreneurship & Creativity, Business Administration and Management, General -
2011 - 2014
Estero High School
Hospitality
Community
