Krista Natale
Technology Support Specialist at SUNY Cortland- Claim this Profile
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Bio
Credentials
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PowerPoint 2019 Essential Training
Lynda.comFeb, 2020- Oct, 2024 -
Cybersecurity for IT Professionals
Lynda.comJun, 2019- Oct, 2024 -
Learning SSL/TLS
Lynda.comJun, 2019- Oct, 2024 -
Cybersecurity with Cloud Computing
Lynda.comMay, 2019- Oct, 2024 -
IT Security Foundations: Operating System Security
Lynda.comMay, 2019- Oct, 2024 -
Learning Computer Forensics
Lynda.comMay, 2019- Oct, 2024 -
Learning Computer Security Investigation and Response
Lynda.comMay, 2019- Oct, 2024 -
Cybersecurity Foundations
Lynda.comApr, 2019- Oct, 2024 -
Word Essential Training (Office 365)
Lynda.comApr, 2019- Oct, 2024 -
Learning Word 2019
Lynda.comMar, 2019- Oct, 2024 -
Web Programming Foundations
Lynda.comMar, 2019- Oct, 2024 -
Word 2019 Essential Training
Lynda.comMar, 2019- Oct, 2024 -
IT Service Desk Careers and Certifications: First Steps
Lynda.comFeb, 2019- Oct, 2024 -
IT Help Desk for Beginners
Lynda.comDec, 2018- Oct, 2024 -
Introduction to Web Design and Development
Lynda.comDec, 2018- Oct, 2024 -
Acrobat DC: Creating Accessible PDFs (2015)
Lynda.comOct, 2018- Oct, 2024 -
Learning Cryptography and Network Security
Lynda.comOct, 2018- Oct, 2024 -
Learning Networking
Lynda.comFeb, 2018- Oct, 2024 -
IT Service Desk: Customer Service Fundamentals
Lynda.comNov, 2017- Oct, 2024 -
WordPress Essential Training
Lynda.comOct, 2017- Oct, 2024 -
TOEP Mastery (Tools of Engagement Project (TOEP))
CredlyMar, 2016- Oct, 2024 -
Research, Ethics, and Society (RCR-Interdisciplinary)
CITI ProgramFeb, 2023- Oct, 2024 -
Mail Merge in Depth with Word 2016
Lynda.comDec, 2016- Oct, 2024 -
Foundations of IT Security: Network Security
Lynda.comNov, 2016- Oct, 2024 -
Windows 10: Configure, Secure, and Manage Data
Lynda.comOct, 2016- Oct, 2024 -
Windows 10 New Features
Lynda.comAug, 2016- Oct, 2024 -
Foundations of IT Security: Core Concepts
Lynda.comApr, 2016- Oct, 2024 -
Office 2016 and Office 365 New Features
Lynda.comMar, 2016- Oct, 2024 -
Migrating from Windows 7 to Windows 10
Lynda.comFeb, 2016- Oct, 2024 -
Up and Running with Office for iPads and iPhones
Lynda.comFeb, 2016- Oct, 2024 -
Windows 10 Fundamentals for IT Pros
Lynda.comJan, 2016- Oct, 2024 -
Windows 10 Essential Training
Lynda.comDec, 2015- Oct, 2024 -
Learning IT Security
Lynda.com -
Office Mix: Creating Flipped Classroom Lessons
Lynda.com -
Outlook 2016 Essential Training
Lynda.com
Experience
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State University of New York Cortland
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United States
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Higher Education
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700 & Above Employee
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Technology Support Specialist
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Apr 2014 - Present
Assist the campus community with their technology and account questions via phone, email or in person. Along with assisting the campus community with basic technical problems.
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Tech Support Professional/Weekend Supervisor
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Jan 2011 - Mar 2014
Assist campus community with their technology and account questions via phone, email or in person. While supervising and training 15-20 students at any given time during the semesters. Along with assisting campus community with basic technology problems, I also assist the public with checking out library materials such as books, and other resources.
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Student Assistant in IRSC
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Aug 2010 - Jan 2011
I answered basic technology questions that came through via phone, or email. Through this job experience I gained more knowledge of programs such excel, and other databases.
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Plaza Discount Liquors
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Cortland New York
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Store Assistant
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Feb 2020 - Present
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Americana Vineyards
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Americana Vineyards
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Tasting Room Associate
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Aug 2012 - Dec 2019
Part-time Tasting Room Associate. I pour samples of award winning wines from the Westside of Cayuga Lake while providing a brief knowledge and background about the local NYS grapes. Also I participate in local events, and festivals. At Americana we are known for our customer service. So being able to interact with the public in a fun, positive way is the best. Part-time Tasting Room Associate. I pour samples of award winning wines from the Westside of Cayuga Lake while providing a brief knowledge and background about the local NYS grapes. Also I participate in local events, and festivals. At Americana we are known for our customer service. So being able to interact with the public in a fun, positive way is the best.
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Childcare Substitue
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May 2008 - May 2010
I was subsitute teacher/aid and was a fill in for lunch breaks. Prepared snacks, and cleaned dishes. I was subsitute teacher/aid and was a fill in for lunch breaks. Prepared snacks, and cleaned dishes.
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Education
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2021 -
Stony Brook University
Master of Arts - MA, Higher Education/Higher Education Administration -
2009 - 2011
SUNY Cortland
Bachelor of Science (BS), Anthropology -
2005 - 2008
Tompkins Cortland Community College
Associate of Arts and Sciences (AAS), New Media Design
Community
