Krista Johansen

Business Relationship Manager at Delaware Health Information Network
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Contact Information
us****@****om
(386) 825-5501
Skills

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Bio

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Credentials

  • Business Relationship Management Professional - BRMP®
    APMG International
    Jan, 2023
    - Nov, 2024
  • ITIL Foundation Level
    AXELOS Global Best Practice
    Jan, 2023
    - Nov, 2024

Experience

  • Delaware Health Information Network
    • United States
    • IT System Data Services
    • 1 - 100 Employee
    • Business Relationship Manager
      • Sep 2022 - Present

  • NKS Distributors
    • Human Resources Administrator
      • May 2022 - Aug 2022

  • Target
    • United States
    • Retail
    • 700 & Above Employee
    • Executive Team Leader
      • Jun 2019 - May 2022

  • Lidl US
    • United States
    • Retail
    • 700 & Above Employee
    • District Manager
      • Jan 2019 - Jul 2019

  • Amazon
    • United States
    • Software Development
    • 700 & Above Employee
    • Area Manager
      • Jun 2018 - Nov 2018

  • Anheuser-Busch
    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Logistics Intern
      • Feb 2018 - May 2018

      • Implemented a multi-color check digit process throughout the 260-SKU warehouse to ensure accurate product picking for next day’s orders • Acted as Dispatch coordinator for daily delivery operations of over 10K units of product and supervised over 30 delivery direct reports • Implemented a multi-color check digit process throughout the 260-SKU warehouse to ensure accurate product picking for next day’s orders • Acted as Dispatch coordinator for daily delivery operations of over 10K units of product and supervised over 30 delivery direct reports

  • Sprint
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Business Sales Intern
      • May 2017 - Aug 2017

      • Analyzed and resolved billing disputes for small and medium business clients • Contacted and communicated with existing customers to facilitate in-depth account review • Provided technical and account support using SalesForce and Sprint systems • Analyzed and resolved billing disputes for small and medium business clients • Contacted and communicated with existing customers to facilitate in-depth account review • Provided technical and account support using SalesForce and Sprint systems

  • Justice
    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Sales Leader
      • Jul 2016 - Dec 2016

      • Co-managed a $1.7-million in yearly sales retail store as part of the integral management team • Engaged customers to drive conversion and increase transactions, UPT, and ADS• Trained new and current sales representatives on company policies, sales techniques, and POS/operating systems• Performed effective marketing and promotional communication to attract current and potential customers

    • Lead Style Advisor
      • Apr 2016 - Jul 2016

      • Performed customer transactions using multiple POS systems• Reorganized store’s stockroom to enable efficient shipment processing and location of merchandise• Managed and processed incoming freight shipments, including 2,000 unit per day holiday volume

    • Style Advisor
      • Aug 2012 - Apr 2016

Education

  • Rutgers Business School
    Bachelor of Science - BS, Supply Chain Management, Marketing Science
    2014 - 2018
  • Communications High School
    Communication and Media Studies
    2010 - 2014

Community

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