Krista Humbles

Implementation & Professional Services at LeadIQ
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San Francisco, California, United States, US

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Adam Beaton

Krista is probably one of the most genuine and organized individuals I have ever had the pleasure to work with. Krista and I work with some of our largest customers through all sorts of troubleshooting, new feature conversations, admin settings, and beyond. Krista's outlook on work and outcomes is probably the reason she is so successful. No matter the task we have with our clients, big or small, there is never a stone left unturned, and there is always a positive resolve in every situation she takes on. She is extremely strategic, adapts to every possible scenario thrown her way, and is just an amazing person to be able to work with.

Tristram Craig

I have had the pleasure of working with Krista in multiple roles as we both have been promoted through LeadIQ. Regardless of the context of our collaboration, I have always been impressed by Krista's calm, efficient demeanor with customers. She quickly made herself an expert on LeadIQ's product offerings and genuinely cares about the clients needs. When we are working together to implement or train customers, Krista asks questions ahead of time and ensures that her responsibilities are taken care of well ahead of schedule. Within the company, she does an excellent job of communicating across different teams and helping newer teammates to understand our product offerings. Beyond all of her professional acumen, she is just pleasant to work with and I look forward to the opportunities we have to collaborate. I would not hesitate to recommend Krista to similar roles and any team would be lucky to have her.

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Experience

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Implementation & Professional Services
      • Oct 2022 - Present

      - My current focus is onboarding customers to LeadIQ's newer features- A key part of my job is solving for gaps in team's current systems and tech stacks- I am hyper-focused on uncovering how to solve problems for sales leadership, sales operations and how to streamline prospecting for users- Maybe most importantly, I ask lots of questions

    • Senior Implementation Specialist
      • Jul 2022 - Oct 2022

      - As a Senior Implementation Specialist I facilitate the onboarding of LeadIQ's key client accounts

    • Implementation Specialist
      • Aug 2021 - Jul 2022

      - I partner with our clients to help them adopt LeadIQ into their tech stacks - I help leadership define metrics for their reps long-term success and prove out ROI- I work cross-functionally with CS, product management, sales, support, data, etc. to provide the best experience for LeadIQ clients- I take a consultative approach, using data to be prescriptive and customize what success looks like & help replicate it at scale

    • United States
    • Advertising Services
    • Onboarding Specialist
      • Jun 2021 - Aug 2021

      Aptible Comply is now Conveyor! Aptible Comply is now Conveyor!

    • United States
    • Software Development
    • 1 - 100 Employee
    • Onboarding Specialist
      • Mar 2021 - Jun 2021

      - I was promoted to Aptible's first Onboarding Specialist, and got to play a hand in building out the role- In charge of aiding the newly adopted product-led growth strategy alongside all signups- Created usage tips in written and multi-media form to encourage usage across several product modules- Cross-collaborated with marketing, product, design, and other internal teams to encourage adoption of the platform

    • Sales Development
      • Mar 2020 - Mar 2021

      - Created multi-step sequences and contributed to messaging, vision, and direction with demand generation & marketing teams- Single-handedly led a mid-market expansion project for the company, spanning several months- Formal mentor for new teammates: led weekly 1:1s, conducted training (Salesforce, Outreach, TechTarget, Looker, and other software) led growth check-ins, etc.- Experienced in both inbound and outbound sales strategy

    • Uzbekistan
    • Information Services
    • 1 - 100 Employee
    • Account Management & Sales
      • Apr 2019 - Mar 2020

      - Managed a portfolio of 100+ companies at any given time - Closed $1,300,000.00+ in individual TCV as a sales lead - Managed a diverse BoB made up of early-stage to Enterprise customers- Maintained a 98% average retention rate month over month as an Account Manager- Managed over 100,000 square feet and over 2,000 members at the largest WeWork location on the West Coast (with my wonderful team of 5 others)- Helped to open and sell two new WeWork floors in one of San Francisco's iconic Embarcadero Center buildings Show less

    • Community Associate
      • Sep 2018 - Apr 2019

    • Community Intern
      • Jun 2018 - Aug 2018

    • United States
    • Retail
    • 700 & Above Employee
    • Shift Supervisor
      • Jul 2014 - Aug 2018

      - Acting manager when no formal manager was present - In charge of delegating to a team of anywhere from 2-8 on any given day - Responsible for inventory and ordering within a budget - Cash handling and management - Acting manager when no formal manager was present - In charge of delegating to a team of anywhere from 2-8 on any given day - Responsible for inventory and ordering within a budget - Cash handling and management

Education

  • Arizona State University
    Bachelors, Mass Communication/Media Studies & Sustainability - Graduated Magna Cum Laude
    2016 - 2018
  • Ventura College
    Associate of Arts - AA
    2014 - 2016

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