Human Resources Manager

• May 2021 - Present

Office Support Manager / Human Resources Generalist

• May 2015 - May 2021

Sales Assistant

• Jul 2012 - May 2015

• Provide timely and comprehensive office management support to Sales Team and Director of Sales, ensuring organization and department functionality while maintaining Company Mission Statement• Liaison between Sales Department, Customer Service, and Shipping Departments• Prepare and analyze sales tracking reports on period sales vs. projections• Improve and refine daily processes for Account Managers based on performance and environment to ensure accuracy, consistency, and effective time management• Calculate commissions and bonuses for Account Managers• Resolve order issues and customer complaints• Assist in creating, planning, and implementing sales contests• Process 1099s and handle IRS TIN discrepancies

Promotions/Marketing Assistant

• Mar 2011 - Jul 2012

• Handled acquisition of promotional materials• Scheduled and trained Street Team and intern staff • Assisted with marketing campaigns• Drafted promotional writing; proofread/edited radio spots, e-blasts, and online materials• Managed Station websites and social media presence• Oversaw promotional appearances: scheduling, organizing, and working events• Spearheaded the creation and implementation of new guerrilla marketing techniques • Handled acquisition of promotional materials• Scheduled and trained Street Team and intern staff • Assisted with marketing campaigns• Drafted promotional writing; proofread/edited radio spots, e-blasts, and online materials• Managed Station websites and social media presence• Oversaw promotional appearances: scheduling, organizing, and working events• Spearheaded the creation and implementation of new guerrilla marketing techniques

Hairstylist/ Event Coordinator/ Key Holder

• Nov 2007 - Jul 2012

• Created, planned, and implemented fundraisers• Responsible for opening and closing store• Maintained cash box during all shifts worked • Created, planned, and implemented fundraisers• Responsible for opening and closing store• Maintained cash box during all shifts worked

Insurance Customer Service

• Oct 2004 - Apr 2005

• Filed insurance claims• Provided timely responses to homeowner inquiries• Assisted Claims Adjusters with inputting information into database • Filed insurance claims• Provided timely responses to homeowner inquiries• Assisted Claims Adjusters with inputting information into database

Telephone Operator

• Jan 2004 - Oct 2004

• Assisted customers by providing product information, placing orders, and resolving product or service problems• Opened and maintained customer records by inputting account information into database• Ranked in Company’s top 20% for Sales performance • Assisted customers by providing product information, placing orders, and resolving product or service problems• Opened and maintained customer records by inputting account information into database• Ranked in Company’s top 20% for Sales performance