Experience

Johnson County Community College

• United States
• Higher Education
• 700 & Above Employee

• Peer Writing tutor

  • Aug 2019 - Present

  Work one-on-one with students to develop, clarify, and revise written workDraft student and teaching materialsMaintain clean, safe, and welcoming learning environmentCoordinate with staff and outside resources to best serve studentsAttend training conferences and workshops to stay up to date on best practices

• Student

  • Jan 2018 - Dec 2020



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Server Trainer

  • Jan 2018 - Present

  Orientate incoming employees to the rules and best practices Administer progress testing and validate skill mastery Coach new employees on technique Coordinate with training team to ensure efficient training Orientate incoming employees to the rules and best practices Administer progress testing and validate skill mastery Coach new employees on technique Coordinate with training team to ensure efficient training



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Recruiter

  • Mar 2017 - Dec 2017

  Engaged in high volume outbound calling to potential candidates Conducted candidate interviews and reference checks Maintained detailed system records of potential candidates Communicated with team, employers, and contractors to ensure candidate fit Engaged in high volume outbound calling to potential candidates Conducted candidate interviews and reference checks Maintained detailed system records of potential candidates Communicated with team, employers, and contractors to ensure candidate fit



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Corporate Trainer

  • Jul 2016 - Mar 2017

  Lead classroom-based training sessions of 20-30 new employeesSelected strong candidates for position developmentCoordinated with management and training team to maximize skill masteryManaged progress tracking and reward systemDeveloped teaching aides, visuals, and training materials to boost learningMaintained training schedule, flow, and content

• Key Manager

  • Jun 2015 - Mar 2017

  Directly observed shift operations to ensure smooth flow Handled guest complaintsImplemented daily performance incentivesBalanced cash drawers and nightly deposits

• Server

  • Dec 2012 - Jun 2015

  Assisted guests with all dining and service needsRespond to guest concerns and requests appropriately and in a timely mannerMaintained high standard of service

• Door Coordinator

  • Aug 2010 - Dec 2012

  Directly managed the flow of guest waitlistWelcome guests and managed seating questions or complaintsSupervised a team of 8-11 hostesses each shiftMonitored and adjusted wait time based on volume

• Hostess

  • Aug 2009 - Aug 2010

  Greeted entering guestsGuided and aided guests with their seating arrangementsTook large volume incoming calls and maintained guest waitlistEnsured friendly and welcoming first impressions of the restaurant