Experience

Spring Spa

• Indonesia
• Wellness and Fitness Services
• 1 - 100 Employee

• Spa Supervisor

  • Oct 2020 - Present

  Responsible for day to day operations, providing professional customer service, consultations, general receptionist duties and retailing products at the spa. Stock managementGenerate EOD and daily turnover reports for managementScheduling and booking clientsCustomer service as the first point of contact at the spa Responsible for day to day operations, providing professional customer service, consultations, general receptionist duties and retailing products at the spa. Stock managementGenerate EOD and daily turnover reports for managementScheduling and booking clientsCustomer service as the first point of contact at the spa



The Art of Nails

• Salon Manager

  • Dec 2019 - Aug 2020

  Manage a team of senior, junior, and entree level nail technicians in the Salon, including:* Roster management* Performance evaluations* Training management and Professional Development * Timesheeting Reporting directly to Senior Management C-Suite.Client engagement, service, and management via multiple channels including:* Multiple Social Media channels* Email and phone inquiries* Front desk and reception* Managing gift vouchersStock Management at Salon levelManagement of client bookings to maximize the Salon's revenue and profitsMaintaining high standards across multiple facets of the Salon:* Hygiene* Presentation of the Salon and Employees* Day-to-day operations, including Health and Safety procedures

• Nail Technician

  • Mar 2019 - Dec 2019

  Provide nail services (manicure, pedicure, nail building, etc.). Reception and client phone and email communication for bookings and inquiries



Countdown Supermarkets

• New Zealand
• Retail Groceries
• 700 & Above Employee

• Deli Clerk

  • Apr 2018 - Feb 2019

  Provide Deli services to the supermarket's clientele Provide Deli services to the supermarket's clientele



New Zealand Media & Entertainment (NZME)

• New Zealand
• Broadcast Media Production and Distribution
• 700 & Above Employee

• YUDU Search Engine Intern

  • Oct 2018 - Dec 2018

  Business analysis of the YUDU Job Search Engine market positioning, advantages and disadvantages.General assistance to the Yudu team members, including leads generation, interaction with clients both face to face and over the phone, etc. Business analysis of the YUDU Job Search Engine market positioning, advantages and disadvantages.General assistance to the Yudu team members, including leads generation, interaction with clients both face to face and over the phone, etc.



The Studio at KL

• Retail Art Supplies

• Art Teacher

  • Oct 2014 - Jun 2017

  Teaching mainly painting on canvas and art through other mediums to children ages 6 to 14 years and adults. Conduct classroom lectures with presentations. Develop lesson plans for children’s art classes.

• Studio Manager

  • Sep 2014 - Jun 2017

  Reception and client communication through email, phone, and walk-ins. Scheduling and tracking of bookings and events. Billing and invoicing. Business Planning and Development:• Expansion of the services provided by The Studio• Certification of the services with the Government (Team Building activities, Corporate events, Art classes) – the first studio in Malaysia to do so• Development of a Master Classes programme with external artistsMarketing and Promotion: • Branding• Redeveloped and managed website • Design of marketing collaterals (brochures, banners, name cards, flyers, posters, etc)• Promotion of online presence via social media platforms



Learning Port Sdn. Bhd.

• Marketing Graphic Designer

  • Sep 2013 - Sep 2014

  Development of Marketing Collaterals, (brochures, banners, name cards, flyers, Flash video, Web ads, email blasts, etc. Multimedia Flash and graphic design for E-learning software modules, targeting K12 courseware and IT services. Development of Marketing Collaterals, (brochures, banners, name cards, flyers, Flash video, Web ads, email blasts, etc. Multimedia Flash and graphic design for E-learning software modules, targeting K12 courseware and IT services.



Appco Group Asia Philippines

• Corporate Sales Trainer

  • Feb 2013 - Jul 2013

  Training of personnel in face-to-face and B2B marketing techniques for both charities (WWF, UNICEF, etc) and local businesses Training of personnel in face-to-face and B2B marketing techniques for both charities (WWF, UNICEF, etc) and local businesses



AffinityX

• United States
• Advertising Services
• 100 - 200 Employee

• Web Ads Graphic Designer

  • Nov 2011 - Feb 2013

  Creative construction of static and animated web ads and Flash banners, email marketing, email-blast and any graphic material for web content. Monitoring the production of MVP (e-edition of daily newspapers using Adobe Acrobat Professional and myvirtualpaper.com), production, and post-production troubleshooting. Creative construction of static and animated web ads and Flash banners, email marketing, email-blast and any graphic material for web content. Monitoring the production of MVP (e-edition of daily newspapers using Adobe Acrobat Professional and myvirtualpaper.com), production, and post-production troubleshooting.



MISS KRISSY FASHION TRENDS (Uniforms manufacturing)

• Marketing Specialist

  • Jan 2009 - Oct 2011

  Overall administration of the business from marketing to client handling. Assist in the manufacturing of deliverables, follows up on customers' purchase orders, ensures quality assurance of garment products. Hands-on with other procedures and tasks to ensure the smooth flow of the business. Overall administration of the business from marketing to client handling. Assist in the manufacturing of deliverables, follows up on customers' purchase orders, ensures quality assurance of garment products. Hands-on with other procedures and tasks to ensure the smooth flow of the business.



HP Philippines

• Project Manager

  • Mar 2007 - Sep 2009

  Graphic Artist and Project Manager for HP Virtual Shelf (Planogram).Creation and production of 2d graphics, planning shelf displays in stores for optimized consumer behavioral studies. Managing Incoming and Outgoing projects, distributing and task allocation to members of my team as well as coordinating processes to be able to meet tight client deadlines. Maintain constant communications with client managers. Graphic Artist and Project Manager for HP Virtual Shelf (Planogram).Creation and production of 2d graphics, planning shelf displays in stores for optimized consumer behavioral studies. Managing Incoming and Outgoing projects, distributing and task allocation to members of my team as well as coordinating processes to be able to meet tight client deadlines. Maintain constant communications with client managers.



Lucid Multimedia Tech, Inc.

• Philippines
• Software Development

• Project Manager & Photoshop Artist

  • Jan 2007 - Sep 2009

  Graphic Artist and Project Manager for HP Virtual Shelf (Planogram).Creation and production of 2d graphics, planning shelf displays in stores for optimized consumer behavioral studies.Managing Incoming and Outgoing projects, distributing and task allocation to members of my team as well as coordinating processes to be able to meet tight client deadlines.Maintain constant communications with client managers.. Graphic Artist and Project Manager for HP Virtual Shelf (Planogram).Creation and production of 2d graphics, planning shelf displays in stores for optimized consumer behavioral studies.Managing Incoming and Outgoing projects, distributing and task allocation to members of my team as well as coordinating processes to be able to meet tight client deadlines.Maintain constant communications with client managers..