Krissa Johansen
Assistant Manager - Sales & Service Leader at Stock & Trade Design Co.- Claim this Profile
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Bio
Credentials
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Wellness Program Coordinator
WebMDJan, 2009- Nov, 2024 -
Wellness Program Manager
WebMDJan, 2009- Nov, 2024
Experience
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Stock & Trade Design Co.
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United States
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Retail
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1 - 100 Employee
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Assistant Manager - Sales & Service Leader
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Sep 2022 - Present
Profitably manages the customer experience, drives top line sales, and develops people through positive coaching, mentoring and accountability. Accountable to the Gallery Manager for process compliance and quality metrics. Maintains a strong business acumen, the ability to account for the bigger picture when making decisions, and leads the sales team with positive coaching & high energy. * Works closely with the Gallery Manager to manage the day-to-day operations of sales and design. Works… Show more Profitably manages the customer experience, drives top line sales, and develops people through positive coaching, mentoring and accountability. Accountable to the Gallery Manager for process compliance and quality metrics. Maintains a strong business acumen, the ability to account for the bigger picture when making decisions, and leads the sales team with positive coaching & high energy. * Works closely with the Gallery Manager to manage the day-to-day operations of sales and design. Works closely with the Gallery Manager, Operations Manager and Receiving Manager to manage sales processes and procedures, as relating to inventory maintenance. * Directs supervision to sales staff including training, maintaining quotas, and developing goals. * Partners with each associate to manage design projects, customer contacts and relationships, sales volume, design consultant effectiveness and overall customer satisfaction. * Works to find fair & honorable solutions for clients with service or quality issues, while maintaining professionalism, integrity and respect. * Analyzes data to identify sales opportunities. * Reviews all sales invoices on a daily & weekly basis. * Generates creative ideas and implements these ideas to the sales staff to increase overall performance. * Demonstrates strong leadership abilities, product knowledge, along with excellent customer interface, connection and closing skills. * Performs opening and closing duties. * Continuously develops internal talent and attracts external talent. * Coaches sales team members on the proper behaviors needed to enhance customer experience and drive sales results. * Communicates and coordinates with the sales team and Operations Manager to ensure receipt and delivery of product to customers. Show less Profitably manages the customer experience, drives top line sales, and develops people through positive coaching, mentoring and accountability. Accountable to the Gallery Manager for process compliance and quality metrics. Maintains a strong business acumen, the ability to account for the bigger picture when making decisions, and leads the sales team with positive coaching & high energy. * Works closely with the Gallery Manager to manage the day-to-day operations of sales and design. Works… Show more Profitably manages the customer experience, drives top line sales, and develops people through positive coaching, mentoring and accountability. Accountable to the Gallery Manager for process compliance and quality metrics. Maintains a strong business acumen, the ability to account for the bigger picture when making decisions, and leads the sales team with positive coaching & high energy. * Works closely with the Gallery Manager to manage the day-to-day operations of sales and design. Works closely with the Gallery Manager, Operations Manager and Receiving Manager to manage sales processes and procedures, as relating to inventory maintenance. * Directs supervision to sales staff including training, maintaining quotas, and developing goals. * Partners with each associate to manage design projects, customer contacts and relationships, sales volume, design consultant effectiveness and overall customer satisfaction. * Works to find fair & honorable solutions for clients with service or quality issues, while maintaining professionalism, integrity and respect. * Analyzes data to identify sales opportunities. * Reviews all sales invoices on a daily & weekly basis. * Generates creative ideas and implements these ideas to the sales staff to increase overall performance. * Demonstrates strong leadership abilities, product knowledge, along with excellent customer interface, connection and closing skills. * Performs opening and closing duties. * Continuously develops internal talent and attracts external talent. * Coaches sales team members on the proper behaviors needed to enhance customer experience and drive sales results. * Communicates and coordinates with the sales team and Operations Manager to ensure receipt and delivery of product to customers. Show less
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NextHome Emerald Coast
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Florida, Emerald Coast
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Residential Real Estate Specialist
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Jan 2021 - Present
In my current position, I easily achieved an annual $6M sales goal as a rookie in my first year of full time real estate sales in a new-to-me market and state, to take on additional responsibilities in marketing and events planning and production. As sales agent, I leverage my master networking skills to cultivate strategic relationships, build a strong referral base, and generate leads. I then follow up with my persuasive communication talents to negotiate best terms and expedite a… Show more In my current position, I easily achieved an annual $6M sales goal as a rookie in my first year of full time real estate sales in a new-to-me market and state, to take on additional responsibilities in marketing and events planning and production. As sales agent, I leverage my master networking skills to cultivate strategic relationships, build a strong referral base, and generate leads. I then follow up with my persuasive communication talents to negotiate best terms and expedite a smooth closure, all while delivering excellent customer service. As marketing director, I comfortable move between design, content creation, and logistical details while steering multiple projects from conception through to execution. This includes originating powerful promotional messaging, organizing high-impact campaigns, producing memorable events, as well as tracking, evaluating, and reporting outcomes. Outpaced targeted goals in a competitive market, by focusing on building lasting relationships and providing the highest levels of customer service to my trusted clients. Magnified brand visibility by doubling social media presence. Show less In my current position, I easily achieved an annual $6M sales goal as a rookie in my first year of full time real estate sales in a new-to-me market and state, to take on additional responsibilities in marketing and events planning and production. As sales agent, I leverage my master networking skills to cultivate strategic relationships, build a strong referral base, and generate leads. I then follow up with my persuasive communication talents to negotiate best terms and expedite a… Show more In my current position, I easily achieved an annual $6M sales goal as a rookie in my first year of full time real estate sales in a new-to-me market and state, to take on additional responsibilities in marketing and events planning and production. As sales agent, I leverage my master networking skills to cultivate strategic relationships, build a strong referral base, and generate leads. I then follow up with my persuasive communication talents to negotiate best terms and expedite a smooth closure, all while delivering excellent customer service. As marketing director, I comfortable move between design, content creation, and logistical details while steering multiple projects from conception through to execution. This includes originating powerful promotional messaging, organizing high-impact campaigns, producing memorable events, as well as tracking, evaluating, and reporting outcomes. Outpaced targeted goals in a competitive market, by focusing on building lasting relationships and providing the highest levels of customer service to my trusted clients. Magnified brand visibility by doubling social media presence. Show less
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Keller Williams Realty Diamond Partners, Inc.
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Olathe, Kansas, United States
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Realtor
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Jan 2017 - Jun 2021
As a Rookie independent agent, rose to the TOP 20% in 1st year and TOP 10% in the company in year 2 in the business. Sold 30+ units in 2020. On pace to be a 10 million dollar producer. As a Rookie independent agent, rose to the TOP 20% in 1st year and TOP 10% in the company in year 2 in the business. Sold 30+ units in 2020. On pace to be a 10 million dollar producer.
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Genesis Health Clubs
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United States
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Health, Wellness & Fitness
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700 & Above Employee
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Group Fitness Instructor
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2006 - 2020
ACE Certified Group Fitness Instructor, ACE Certified Personal Trainer, ACE Certified Fitness Nutrition Specialist, as well as more than 10 secondary group fitness certifications, including but not limited to Les Mills Bodypump, Bodycombat, CXWorx, Pilates (Mat and Reformer), Spinning, and more! ACE Certified Group Fitness Instructor, ACE Certified Personal Trainer, ACE Certified Fitness Nutrition Specialist, as well as more than 10 secondary group fitness certifications, including but not limited to Les Mills Bodypump, Bodycombat, CXWorx, Pilates (Mat and Reformer), Spinning, and more!
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Assurant Employee Benefits (now Sun Life Financial)
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United States
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Insurance
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300 - 400 Employee
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Program Coordinator
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May 2015 - Jan 2017
• Plan and implement innovative and creative approaches to employee participation and engagement to improve employee health and wellbeing and reduce high risk behaviors and health risk factors •’ Participate in initializing the key elements of a successful wellness initiative • Develop and execute the annual tactical calendar/programming plan that is aligned with the objectives of the wellness program • Facilitate Wellness Committee meetings in the organization and coordinate the… Show more • Plan and implement innovative and creative approaches to employee participation and engagement to improve employee health and wellbeing and reduce high risk behaviors and health risk factors •’ Participate in initializing the key elements of a successful wellness initiative • Develop and execute the annual tactical calendar/programming plan that is aligned with the objectives of the wellness program • Facilitate Wellness Committee meetings in the organization and coordinate the responsibilities of the Committee • Review and analyze an annual employee needs and interests survey and develop action oriented recommendations • Review and analyze health risk and biometric data and develop action oriented recommendations • Develop a strong communication plan to distribute wellness information including goals, activities, and methods of promotion to the 650+ onsite employees Show less • Plan and implement innovative and creative approaches to employee participation and engagement to improve employee health and wellbeing and reduce high risk behaviors and health risk factors •’ Participate in initializing the key elements of a successful wellness initiative • Develop and execute the annual tactical calendar/programming plan that is aligned with the objectives of the wellness program • Facilitate Wellness Committee meetings in the organization and coordinate the… Show more • Plan and implement innovative and creative approaches to employee participation and engagement to improve employee health and wellbeing and reduce high risk behaviors and health risk factors •’ Participate in initializing the key elements of a successful wellness initiative • Develop and execute the annual tactical calendar/programming plan that is aligned with the objectives of the wellness program • Facilitate Wellness Committee meetings in the organization and coordinate the responsibilities of the Committee • Review and analyze an annual employee needs and interests survey and develop action oriented recommendations • Review and analyze health risk and biometric data and develop action oriented recommendations • Develop a strong communication plan to distribute wellness information including goals, activities, and methods of promotion to the 650+ onsite employees Show less
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Wellness Innovations & Nursing Services (WINS)
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Kansas City, Missouri Area
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Program Manager
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2011 - May 2015
WINS specialized in providing onsite health care to employers and brought wellness solutions including health risk assessment, biometric screening, comprehensive wellness portal, and face-to-face health coaching to their employer groups. WINS strategically addressed the real life challenges faced in maintaining a healthy lifestyle. As a certified Fitness Professional, I provided Lifestyle and Wellness Coaching to help each participant minimize risk factors. I helped individuals develop and… Show more WINS specialized in providing onsite health care to employers and brought wellness solutions including health risk assessment, biometric screening, comprehensive wellness portal, and face-to-face health coaching to their employer groups. WINS strategically addressed the real life challenges faced in maintaining a healthy lifestyle. As a certified Fitness Professional, I provided Lifestyle and Wellness Coaching to help each participant minimize risk factors. I helped individuals develop and implement an action plan for improving their health and decreasing their risk factors. I also developed group wellness challenges, wellness presentations, and fitness classes to guide employees to a healthier lifestyle. Show less WINS specialized in providing onsite health care to employers and brought wellness solutions including health risk assessment, biometric screening, comprehensive wellness portal, and face-to-face health coaching to their employer groups. WINS strategically addressed the real life challenges faced in maintaining a healthy lifestyle. As a certified Fitness Professional, I provided Lifestyle and Wellness Coaching to help each participant minimize risk factors. I helped individuals develop and… Show more WINS specialized in providing onsite health care to employers and brought wellness solutions including health risk assessment, biometric screening, comprehensive wellness portal, and face-to-face health coaching to their employer groups. WINS strategically addressed the real life challenges faced in maintaining a healthy lifestyle. As a certified Fitness Professional, I provided Lifestyle and Wellness Coaching to help each participant minimize risk factors. I helped individuals develop and implement an action plan for improving their health and decreasing their risk factors. I also developed group wellness challenges, wellness presentations, and fitness classes to guide employees to a healthier lifestyle. Show less
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FIT4MOM
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United States
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Wellness and Fitness Services
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200 - 300 Employee
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Stroller Strides Franchise Manager
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Feb 2009 - Feb 2011
As Manager of the Franchise Location and Fitness Instructor, I taught Stroller Strides Classes, motivating hundreds of women to workout and get together socially with their children. The fitness classes are specialized for pre and post-pregnancy and for every fitness level. As Manager of the Franchise Location and Fitness Instructor, I taught Stroller Strides Classes, motivating hundreds of women to workout and get together socially with their children. The fitness classes are specialized for pre and post-pregnancy and for every fitness level.
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Marine Corps Community Services
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United States
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Government Administration
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700 & Above Employee
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Fitness Center Manager; Marine Corps Base Camp Pendleton, CA
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2007 - 2009
Managed the daily operation of a multi million dollar facility located on Marine Corps Base Camp Pendleton, managed a staff of Marines, and designed, implemented and evaluated fitness programs aimed at getting US Marines fit for combat, post-rehab, as part of the "Wounded Warriors" initiative. Personal Trainer and Fitness Center Manager duties also included health education and wellness screenings. Managed the daily operation of a multi million dollar facility located on Marine Corps Base Camp Pendleton, managed a staff of Marines, and designed, implemented and evaluated fitness programs aimed at getting US Marines fit for combat, post-rehab, as part of the "Wounded Warriors" initiative. Personal Trainer and Fitness Center Manager duties also included health education and wellness screenings.
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Education
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2003 - 2006
Spring Arbor University
Bachelor of Arts (B.A.), Exercise and Sport Science
Community
