Experience

Revel

• United States
• Retail Art Supplies

• Partner Success - Leadership Team

  • Jan 2016 - Present

  Revel is a bold healthcare technology company that believes reinventing health engagement can make a profound difference. Revel is delivering new ways to improve healthcare member experiences, drive better health outcomes and redefine what’s possible.



Verified Credentials

• United States
• Human Resources Services
• 1 - 100 Employee

• Director of Client Services

  • Sep 2010 - Jan 2014



UnitedHealth Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director, Workforce Management

  • Jan 2010 - Sep 2010



Best Buy

• Retail
• 700 & Above Employee

• Director, Inside Sales

  • 2008 - 2009

  * Led Inside Sales team that consistently exceeded 100% of sales quota and gross margin targets.



Accellent

• South Africa
• 1 - 100 Employee

• Director, Customer Solutions, Training & Process Development

  • May 2005 - Mar 2008

  * Designed and implemented a centralized Customer Solutions Organization responsible for providing world class customer service, inside sales and technical support to strategic and corporate customers.* Led cross functional training design and process development team.* Managed successful Oracle order management conversion at five manufacturing facilities.* Designed and implemented a Sales Quote Tracking system.* Lead successful implementation of a customer focused website.



Emerson Process Management

• China
• 1 - 100 Employee

• Product Marketing and Sales Support Manager

  • 2004 - 2005

  * Led product marketing team to provide product development direction, pricing strategy and promotional programs for strategic software products.

• Sales Support Manager

  • 1999 - 2004

  * Led sales support team to grow software sales revenue. * Established a global sales and marketing support organization that blended offshore resources (Philippines) with the local team to deliver competitive intelligence, sales tools, training collateral and network architecture support for strategic software products.



Orion Consulting Inc.

• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • 1998 - 1999

  * Sold Oracle implementation services.



Rosemount

• United Kingdom
• Facilities Services

• Customer Support Manager

  • 1995 - 1998

  * Led regional customer support team to deliver world class customer service.* Transitioned customer support activities from 24 sales offices to a centralized location resulting in improved customer service and sales effectiveness. * Developed and facilitated Oracle order management training courses for over 150 employees.

• Various Positions

  • 1990 - 1995

  * Training Manager responsible for designing and implementing a training program for 100 new customer support employees.* Customer and Contract Administrator responsible for providing customer and sales support to the western sales region.