Senior Manager Information Technology

• Oct 2021 - Present

Manager Ⅱ - IT Operations

• Oct 2018 - Present

Sr. System Administrator

• Nov 2015 - Oct 2018

Sr. System Administrator- IT Infrastructure, Operations Job Responsibilities Installation, implementation & configuration of Windows Server 2003/2008/2012 Windows XP/Windows 7 /Win8.1/10. Creation of Terminal servers for production use using Terminal server feature of Microsoft Windows 2008 server. Installation and implementation Active Directory, DHCP, and DNS. Providing L2 & L3 level support for Windows OS related issues (Slowness, Dump analysis, performance ) Creating OU`s in Active Directory and Implementation of GPO on Multiple OU`s as per the requirement. Creation and deletion of the Active Directory users and Management of rights of those users according to the project requirement. Scanning windows server through Trustwave to fix vulnerabilities related to windows. Basic knowledge on AWS EC2,IAM,S3,Glacier Using AWS S3 for data backup Handling assets that included Desktop, Servers, Printers, Laptop, Network devices like Switches, Routers, VPN Connectivity, Links and all other assets that were part of IT. Coordination for purchase of desktops, laptops, Printers, Servers and other components. Handling the allocation of procured desktop, servers, Routers, Switches, Laptops Sun Servers and PIX Firewall. Proficient with MIS, MS Excel, Word, PowerPoint and report generation. Show less

System Engineer

• Apr 2012 - Sep 2015

Creation and deletion of the Active Directory users and Management of rights of those users according to the project requirement Assisting System Admins for Windows Server installation, performance diagnostics. Coordinating with hardware vendors for hardware related problems. Windows Server installation, performance diagnostics, configuration, and technical documentations for server build. Managing Active Directory, DNS, DHCP, DFS, Group Policy and User account issues. Configuring mail and troubleshooting. Installation and Configuration of Symantec PGP Universal Server for Whole Disk Encryption for encrypting the Desktop/Laptop and managing through a PGP Universal WEB console. Manage security manager plus console for vulnerabilities Handling end users issues related Account lockout, password management, group management and troubleshooting Outlook client end issues. Responsible for deployment of MS Windows Server 2003/2008 operating systems. Working on day-to-day end user issues for production floors and handling their Outlook and application related queries. Responsible for Anti-Virus client deployment and definition update with 99.99% accuracy for all laptops and desktops. Providing remote support to inter facility (foreign users) using Team Viewer & Ammyy Admin. Troubleshooting local LAN issue for network based of Cisco data switches 2960 and VOIP Phone Checking Virus in Remote systems, updating antivirus, removing treats and making network secure. Work with HP Open view online ticketing software calls assigned to the team members to rectify the problem and resolved the issues. Providing Weekly & Monthly production Reports for Backup and Restoration for production data, Server Downtime, WSUS and Anti-virus update results. Windows Servers Security Patch management using WSUS servers. Manage 12 members of First Line Support Associate team for daily 24*7-production support. Show less

System Engineer IT

• Mar 2011 - Apr 2012

1:-Manages the operations of the IT procurement and inventory management function. 2:-Manages the maintenance of records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software. 3:-Managing activities together with IT architects, business, finance, procurement, legal units, in negotiating vendor contracts and analyzing proposals to acquire software, hardware or service resources. 4:-Quarterly verification of IT assets for smooth operation. 5:-Manage vendor escalation and follow-up for earliest resolution. 6:-Managing and tracking software licenses, reviewing and managing IT resource volume and expenditure purchase agreements. 7:-Conducting routine inspections & stock audits to ensure reconciliation of physical stock VS book stock. 8:-Maintaining the inventory in EIS and Excel sheet. 9:-Asset lifecycle monitoring & reporting. Show less

Sr. MIS coordinator

• Sep 2009 - Feb 2011

1:-Proper Utilization of Resources & MIS Manpower of Projects. 2:- Implementing various kinds of Daily & Periodical Reports as per requirements of Client. 3:-Conducting routine inspections & stock audits to ensure reconciliation of physical stock, stock condition and documentation at the warehouse. 4:-Identifying and resolving concerns in warehousing, inventory, delivery, billing, service, pricing or operations by interacting with the concerned departments. 5:-To ensure timely dispatch of materials. Taking adequate measures to monitor and analyses the performance pertaining to cost, quality and delivery norms. 6:-Knowledge of Oracle Application. 7:-GRN Issue in Oracle after Checking in Everything of Invoice. 8:-Managing warehouse operations. 9:-As Per MRF and Stock Report material Issue in Oracle to site. 10:-Prepare The SRN and Cam Report. 11:-Prepare the Report of Month End activities. 12:-Checking dispatch of documents, bills of transportation, stock disposal reports and claims of Demurrage. 13:-Providing Training to trainees of MS-Office, WIMS & Oracle. Show less