Experience

Queenzend Web Solution

• IT Services and IT Consulting
• 1 - 100 Employee

• Frontend Developer

  • Nov 2021 - Present

  • Working with an agile team to develop, test, and maintain web and desktop-based business applications • Assisting in the collection and documentation of user's requirements, development of user stories, and estimates. • Preparing reports, manuals and other documentation on the status, operation, and maintenance of software. • Design, develop, and unit test applications in accordance with established standards. • Participating in peer-reviews of solution designs and related code. • Package and support deployment of releases. • Developing, refining, and tuning integrations between applications. • Analyzing and resolving technical and application problems. • Adhering to high-quality development principles while delivering solutions on-time and on-budget. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Support Associate

  • Oct 2019 - Nov 2021

  • Identified and provides input on unique or recurring customer problems • Provided first-level technical support on Dell Supplied software and applications to the point of installation and basic use, or to the level of service appropriate to the warranty offered on the product • Used troubleshooting techniques and tools to identify technical defects/issues • Actively provided support to the customer in all aspects through with problem resolution, keeping the customer informed and updated throughout life of incident • Maintained knowledge of Dell's product line and service offerings along with future industry products and technologies Show less