Research Intern

• Mar 2023 - Present

Graduate Teaching Assistant

• Jan 2023 - Feb 2023

Python Bootcamp Python Bootcamp

Senior Product Manager (Founder)

• Nov 2019 - May 2021

• Designed a product portfolio, determined multiple price points, and made product sales, capturing 10% market share. • Evaluated customer concerns about product delivery time, identified gaps in the procurement channel, and formed partnerships with third-party vendors, reducing the product’s delivery time by 15% and logistical costs by 10%. • Analyzed demand and supply during COVID- 19, conducted stakeholder interviews, and effectively communicated partners on growth opportunities, improving B2B bulk deals sales by 25%. • Designed customer journey roadmap, identified influencers, and established a marketing channel of 500 affiliate partners, improving revenue by 25% and store traffic by 30%. Show less

Product Manager

• Feb 2018 - Jul 2019

• Managed Global Pay Plus product and features for three Fortune 500 banks, as well as advised on high-value payment requirements such as FX, ACH, and accounting APIs on payment systems such as SWIFT, NY-FED, Target, and CHIPS. • Redesigned an enterprise Payments application to automate functional and regression test cases, leading to higher NPS(Net Promoter Score) among B2B SAAS clients. • Spearheaded A/B test experiments for one of our legacy products that was losing market share due to intense competition. Led short term BEC(Business Experimentation cycles) and KMP(knowledge manifestation Process) to make informed choices regarding UX, resulting in gain in revenue and further companywide adoption of experiments. • Designed a software solution to address slow payments processing per hour on Client’s server, performed data-driven analysis with engineering teams and DBA, saving client’s hardware upgrade costs of $1M. • Supervised a team of 8 to automate product deployment processes by integrating Linux and Jenkins, thereby supporting Continuous Integration/Continuous Deployment, saving $60K and 2K+ hours annually. Show less

Senior Business Analyst

• Jul 2014 - Feb 2018

• Understood client’s needs and documented requirements, user stories and acceptance criteria for FinTech product. • Brainstormed with cross-functional teams to implement SWIFT requirements and advised clients on best fit solution. • Optimized payment throughput by conducting RCA and removing SQL deadlocks, improving performance by 10%. • Collaborated with local business, payment engine and integration layer to define business rules and finalize API contracts. • Understood client’s needs and documented requirements, user stories and acceptance criteria for FinTech product. • Brainstormed with cross-functional teams to implement SWIFT requirements and advised clients on best fit solution. • Optimized payment throughput by conducting RCA and removing SQL deadlocks, improving performance by 10%. • Collaborated with local business, payment engine and integration layer to define business rules and finalize API contracts.

Industrial Training

• May 2013 - Jun 2013

• Oversaw steel manufacturing process and specialized in boiler system at Instrumentation department. • Learnt about MAXDNA (Distributed Control System for plant Network) automation process, pressure systems, control mechanisms, and alarms. • Oversaw steel manufacturing process and specialized in boiler system at Instrumentation department. • Learnt about MAXDNA (Distributed Control System for plant Network) automation process, pressure systems, control mechanisms, and alarms.