Experience

ICTS UK & IRELAND

• United Kingdom
• Security and Investigations
• 200 - 300 Employee

• Security Officer

  • Apr 2018 - Present

  · Ensuring only authorised personnel and visitors are accessing the site after communicating to confirm with different on-site departments via either digital mobile radio, telephone, emails or Amazon Chime.· Logging all the visitors onto a bespoke system and printing HID badges to the personnel with permissions from the HR.· Providing first line answers to any queries that visitors made with high standard of customer care. · Single-handedly monitoring the security alarms vigilantly on a bespoke system and responding to alarms from the area/s where security of the site has been compromised. · Assisting in any emergency evacuation as instructed by emergency service at a designated point outside the building whilst remaining level-headed. · Cooperating with the Police of any incident or serious anti-social behavior and document them.



ZARA SA

• Retail
• 700 & Above Employee

• Cashier

  • Nov 2016 - Jan 2017

  · Adhering to the minimums of customer service when serving high volume of customers in a fast-paced environment.· Efficiently processing sale, exchange and refund transactions at the cash desk.· Accurately handling cash and card transactions whilst paying close attention to detail always.· Investigating and resolving discrepancies with support from Head Cashier.· Dealing with customer queries face to face in a calm and professional manner.· Maintaining good visuals and clean presentable work area standards always.



Freelance

• Fashion Stylist for Women

  • Jan 2012 - Aug 2016

  · Establishing a rapport with clients; delivering a high standard of service in order to encourage repeat business.· Advising clients on dynamic fashion styling in a respectful manner.· Coordinating photo shoots with photographers, makeup artist, designers and other industry professionals.· Keeping track of current regional and global trend in fashion and design to meet the requirements of various array of clients.