Experience

MessageCloud

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• New Business Executive

  • Nov 2012 - Present



Datawatch Corporation

• United States
• Software Development
• 1 - 100 Employee

• EMEA Sales Manager

  • Feb 2006 - Oct 2011

  Initially recruited as a Telesales Executive to sell Datawatch's Monarch Pro into UK & Ireland markets. Progressed into the Middle East and African markets. I then took the helm of the EMEA sales team and managed the UK & EMEA sales teams reporting monthly and quarterly to Head Office VPs. Duties included selling to existing customers through up-selling and acquisition of new clients. Also propositions to clients and prospects regarding Enterprise offerings. Liaising with vendors, VARs, Distributors and Marketing professionals to maximise sales. Show less



PC World

• Türkiye
• Information Technology & Services
• 100 - 200 Employee

• Customer Adviser

  • Sep 1999 - Dec 2005

  I started at PC World as a Helpdesk Customer Service Adviser. This initial role focussed on dealing with refunds, customer complaints, paid and warranty installations. I did this position for 12 months. I then moved into sales and for the next two years primarily sold "gadgets" to customers - the first digital cameras (less than 1 Mega-pixel) - digital music players (before iPod) - Palm / Psion and Compaq Ipaq handheld computers (using Windows CE). With successful sales of digital technology I then progressed into the Hardware sales of PCs and Laptops, dealing with the general public and on occasions local businesses. Duties included selling of peripherals, maximising margin and use of Epos and credit facilities for customers. Show less