Product Manager

• Jul 2022 - Present

Product Owner

• Jul 2021 - Jul 2022

Senior Producer

• Sep 2019 - Jul 2021

Senior Digital Producer

• Mar 2018 - Aug 2019

Project lead for the delivery of new digital platforms for one of New Zealand's leading financial institutions. A key part of my role is to help the client shape what they want to get out of a project, identify priorities and then work with cross-disciplinary teams to develop a successful product — be it a website, app or more bespoke digital solution.My responsibilities include:Taking a client’s business ideas and translating them into developer and designer speak.Facilitating workshops to generate project requirements, while documenting and prioritising these requests.Defining digital road maps and prioritiesHelping the client analyse business issues and challenges Project management for the delivery of multiple digital development projects using agile methodologyLiaising with clients and working with the internal UX and visual designers, developers and content writers to deliver high quality projects on time and budget.

Digital Producer

• Aug 2017 - Mar 2018

While at Catch, I worked on large scale projects for Mercury Energy and lead the team in delivering a mobile based app as well as DX and CX focused projects for their website. I was responsible for the following:Client servicing for Mercury NZ Limited and New Zealand OlympicPlan, direct and co-ordinate mobile app, websites and other digital-based solutions related projects through agile methodologyDefine project scope, objectives, staffing, resources and deliverablesDevelop project plans that identify key issues, approaches and performance metricsAssemble and coordinate multi-disciplinary project teamsManage client relationships including negotiating and controlling contractsControl project variances through root cause analysis and correctionImplement and manage project changes and interventionsManage and control project budgetsDevelop and present reports on project progressMaintain communication with project stakeholders and manage expectationsEvaluate projects and assess results

Digital Project and Account Manager

• Apr 2016 - Jul 2017

At Springload I was the client service manager for Kiwibank, RealMe, New Zealand Festival and Wellington International AirportI was responsible for the following:Plan, direct and co-ordinate website related projectsDefine project scope, objectives, staffing, resources and deliverablesDevelop project plans that identify key issues, approaches and performance metricsAssemble and coordinate multi-disciplinary project teamsManage client relationships including negotiating and controlling contractsMonitor quality assurance measuresControl project variances through root cause analysis and correctionImplement and manage project changes and interventionsManage and control project budgetsDevelop and present reports on project progressMaintain communication with project stakeholders and manage expectationsEvaluate projects and assess results

Senior Account Manager

• Jun 2015 - Jan 2016

I was responsible for the following:Client servicing for beverage, culinary and pineapple brands of Del Monte Philippines Inc.Work closely with the planning team in understanding consumers, thoroughly immerse in brands, and comprehend market data to develop campaign strategies that are aligned with client’s marketing goals and business needsCollaborate with clients and the internal teams to develop effective digital and below-the-line campaigns Involved in the development and implementation of media strategy and media plan with specific benchmarks and KPIs Direct and strategise online content for social media Prepare creative briefs, job orders, cost estimates, contact reports, creative presentations, pre-production presentations, and competitive analysis

Business Development Manager

• Sep 2011 - Feb 2015

I was responsible for the following:Drive growth and expand client base by identifying and acquiring new business for Monster.com Collaborate with marketing team in identifying and developing marketing opportunities to create stronger awareness of Monster’s products and services Develop and implement various sales strategies to meet or exceed sales performance targets Prepare and conduct pitch presentations to potential clients Ensure satisfaction and continued expansion among existing clients by maintaining good working relationship and continuous after-sales support