Director

• Aug 2011 - Present

Duties and responsibilities :- I currently own the Authorised distributership for the Eastern half of South Australia for "Essential coffee "​ which encompasses the brands" I luv coffee " , "Espresso Essential" and I luv slush. My role entails business management and finance, multi brand machine sales , building brand recognition, customer service and key relationships , stock control and inventory management and machine maintenance. Achievements :- Consistent year on year growth of both machines and product through customer communication, relationships and old fashioned "great service".

Technical sales representative

• Nov 2009 - Aug 2011

Duties and Responsibilities: I was responsible for the management of new and existing clients, and growth of sales for the eastern and southeast of South Australia. Key responsibilities included:- Building and maintaining existing key client relationships Identifying opportunities for organic growth with existing clientele as well as identifying new opportunities to expand existing product offerings to new clients . Achievements :- Consistent quarter on quarter growth of my designated territory as well as exceeding sales targets and KPI's. Assigned responsibility for large key accounts such as Holden , Carter Holt Harvey and Boart long year . Completed certificate lV in frontline management

Area Product Manager SA/WA/NT

• Jul 2006 - Oct 2009

Duties and Responsibilities: I was responsible for the promotion and adherence to preferred corporate product strategies for the SA/WA/NT region. This role involved the support and guidance of over 100 staff members, liaising with other department managers to communicate important product initiatives, as well as developing and building long term relationships with numerous supplier partners inside and outside the travel industry.Key responsibilities included: Client Marketing Co-ordinating , promoting and conducting product training modules  Analysis of sales trends in order to identify potential profit growth Write-off analysis to identify re-occurring problems and address with specific training on both a group and individual level. Conference co-ordination Procurement of supplier sponsorship opportunities  Identifying, negotiating and securing client and partner deals Achievements:  Significant increases in area profit due to strict product adherence via effective communication and training. Significant reduction in area write off’s due to constant focus and staff development. Received National 2007 “Highest Growth of Qantas Sales “award for FCm Travel solutions. Successfully completed “ Customised excel training” on Excel 2003 in February 2009  Completed “ Train the Trainer” March 2009 – A course ontraining the skills needed for developing and presenting short training sessions with essential training techniques to train others .

Corporate Travel Manager/Assistant office manager

• Aug 1999 - Jul 2006

Working as a corporate travel manager, my role was to manage and deliver effective travel solutions to numerous multinational organisations including ASC, Perilya Mining and Certegy. This role entailed providing prompt and cost effective services to high usage corporate travel customers whilst maximising profit margins for Fcm Travel. Managing and maintaining strong customer relationships was is key to the success of an Fcm travel manager as all KPI’s were build around monthly revenue generation and service level targets. As a result of my ongoing success and relationship management, I worked my way to an Assistant Management role. Duties and Responsibilities:  Identifying, scheduling and delivering specific travel solutions for high usage customers whilst adhering to strict corporate travel protocols. Building strong customer relationships and maintaining exceptional service levels. Maximising customer revenue whilst ensuring their value and best interests were always the priority Financial management of a customer accounts ensuring targets and bottom line profit margins were maintained Identifying new business leads and opportunities Motivation and guidance to a small team of professionalsAchievements: 2004/2005 financial year - Outstanding contribution award -2.5 Million dollar consultant  2005/2006 financial year - Outstanding contribution award- 2.5 Million dollar consultant

Director

• May 1999 - Aug 1999

Customer Care / Emergency Travel consultant

• Oct 1998 - May 1999

Retail Travel Consultant

• Oct 1996 - Oct 1998

Internal Sales Consultant

• Apr 1994 - Jul 1996